6/10 Okay
Verified traveler
Traveled with group
17 July 2019
Liked: Cleanliness, amenities, property conditions & facilities
I'll start of with checking in. Through Expedia, we booked this hotel mainly down to the fact that they offered three separate beds in one room. Not many hotels did. Upon arrival, we we're told that they had never offered three separate beds in one room and there seems to have been a mistake. The fact I had my expedia reservation in hand stating "three single beds" got the staff to back down on their statement of never offering it. After travelling all day to get to the hotel at 11pm, we honestly just wanted to go straight to bed and not have to deal with this. We asked for a different room with three beds which was rejected and told to just "deal with it for the night". I asked can it be sorted the next morning, to receive the response of "maybe" which started to get me fuming. In the end we just dealt with what we had and stuck it up for the night.
The following morning we tried explaining again of what had happened. Evidently the area and the reception staff at the time didn't speak English well so communication started becoming a problem. We did eventually get the third bed in the end.
The overall hotel was OK. Food was nice as so was the beach from the hotel. We never once used the swimming pool as it was full of kids, and three men on their own can come across as suspicious.
Evening entertainment tends to be focused more for the kids, so after dinner we would usually just leave for the town.
A disco at night does go on however again, very little happens here.
Verified traveler
Stayed 7 nights in Jul 2019