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"My 5th stay at the o HOTEL. Great hotel with fantastic staff and excellent cleaners. Always a friendly lot of staff in every department and that's the reason I always return. "

"great front desk staff always willing to help"

"The stellar customer service of the front desk."

"A beautiful property set up for larger events outside of Bacolod. The rooms are spacious and in decent shape."

"All staff were amazing. A comfortable place to stay. "

"Accessible and no need to find dining place"

"We have stayed here before and it seems to have gone downhill. The grounds were good but the room was less than expected based on the pictures. The staff were friendly but inefficient. Our room was never cleaned and we had to call and ask for tissue for the CR and for fresh towels. Beds were not made and garbage wasnt emptied. And the free breakfast was a joke - a hot dog or canned ham or some such with 1 egg and garlic rice. Expected a buffet or at least enough to eat. "

"Rooms were kept clean and spotless. Amenities replenished immediately upon request. Very central location - practically walking distance to most popular foodie and tourist destinations in downtown Bacolod. Breakfast was really good with a healthy blend of international and local options. Will stay again."

"Everything works. Staff are friendly and helpful. Great restaurant at lobby. Decent value. We keep coming back! "