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"Everything was excellent except for the bathroom. The room they gave me had a bathtub and it was hard for the water to go down the drain, leaving several other people's hairs in it. I particularly didn't like the new update in the bathroom. I liked it a lot more when it had the glass door, but now it had a curtain that got too wet and the tub took away that special touch from before. Besides that everything was excellent, Hyatt Hotel is the best of the best. There is a reason I always come...

". My experience at Hex was very good, Carlos was excellent, his service was very professional and the food was very good... I would be happy to stay at Hex on my next vacation or business trip.thank you "

"Our 1night stay(my daughter & niece went to Grupo Frontera concert) was very excellent . We dined in the main restaurant early and the food & service was excellent . Our rooms were clean and comfortable Breakfast buffet in the morning was overwhelming with so many really good choices. All we tried were delicious . We enjoyed the hotel’s pool after breakfast . We were very happy with our stay "

"Habitaciones limpias, camas cómodas, con buenas sábanas y almohadas,"

"Everybody was very friendly "

"Erick the staff member in the main front door was great every time I came into the hotel he greeted me very well and very professional. Victoria of the cleaning staff was very great and wonderful in regards to the cleaning of my room and greeted when ever I saw her around the hotel. However Grepseell one of the staff members at the front desk was very rude and nasty. At one point she spoke to my guest very rudely and nasty. She made it a point to belittle him. I would not recommend anyone to...

"Staff was friendly and accommodating. Hotel is very nice overall. Down the street you have restaurants, clubs, convenient store. Very accessible. Would recommend to anyone."

"Very satisfied with the service "