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"Our family had stayed here many times. The best customer service. Very nice hotel and excellent breakfast buffet. Highly recommended."

"Good location "

"This hotel is the most beautiful place "

"We got stuck at the elevator for about 3-5 minutes.. and the elevator does not have the push button call for us to talk to the operator. Other than that everything was great ❤️"

"Breakfast was very local and not up to international standard and hand towels were not provided in the toilet and boring music was repeatedly played at breakfast also water in the shower was not hot enough and the hotel just said too many people could not make it hotter"

"Personnel were very helpful and accommodating. Polite staff."

"The hotel is in a huge complex that also includes a hospital under the control of the same owner. My wife and I were perfectly satisfied with the room, which had a balcony overlooking the parking lot and, beyond it, a cemetery. The free breakfast was fantastic, with a huge spread that included delicious vegan options for picky eaters like us. "

"Ordering dinner took a very long time. "

"We heard great reviews for this hotel from friends in Manado, so we booked a room for our stay. I’m giving five stars because I believe my friends. However, a volcano meant that our flight turned around 30 minutes before we were supposed to land in Manado. We couldn’t use our reservation. I wrote to Expedia and the hotel to cancel the reservation. Expedia said they couldn’t refund the money because they needed to first receive the consent of the hotel and the hotel didn’t respond the hotel responded to me but also didn’t refund the money."