6/10 Okay
James H., Manchester, United Kingdon
25 August 2020
Liked: Cleanliness
Didn’t live up to expectations
The Villa as you would expect is beautiful tastefully decorates, we’ll positioned and very spacious, but it was let down by the maintenance of the property.
Snooker cue tips broken
Table tennis legs broken
Smashed light bulb over outside dining table exposing the element
Smashed light bulb over the outside bike and tree features
Fridge shelf cracked
No covers for duvets so sleeping with duvet raw
Pool lights broken first night.
All of the above should have been checked by property manager before I arrived and repaired. This isn’t a cheap weekly Villa it’s a luxury home. You would expect basic maintenance to be performed.
Also no welcome book to explain local stores/villages etc, how to work TV for Netflix etc.
The Villa is stunning, great location and perfect for a family holiday in Majorca but in my opinion is needs more care for each and every guest. If this was in my portfolio I would ensure the Villa is maintained to an ammucalate standard for the money guests are paying and this just isn’t.
I have stayed in luxury Villas around the world and this has the wow, but if your like me you don’t want to find faults.
James H.
Stayed 7 nights in Aug 2020