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"Fantastic hotel, really unusual in style, very retro. Staff were all so very helpful throughout our stay. It was our silver wedding anniversary and they put champagne and truffles in the room. Amazing gardens and woods surrounding the whole area. Very picturesque "

"Lovely hotel but service from staff is very slow. Also despite paying for a particular type of room they tried to give me a cheaper room upon arrival. This happened last year too. I had to insist it was changed to what I’d paid for which they did. Other than that I’d recommend. Food is good with a huge choice, comfy beds and place is always very clean"

"This was our first visit to Piran and to the Grand Hotel Bernardin. Unfortunately, our experience was very disappointing. We encountered several rude staff immediately upon arrival. The front desk staff did not offer a welcome and performed their duties completely detached from any level of hospitality and professionalism. There were no smiles, and no effort to make guests feel welcome. After checking in, we discovered the fellow who brought our bags to our room leaning on the bags when we arrived. He appeared upset and impatient although we were only a few minutes behind him. My husband and I felt that we were a big inconvenience to him despite the fact that helping us with our luggage was part of his job. Then we encountered more rude behaviour at the front desk when we asked for directions to the centre of Piran. The fellow who helped us asked which town we wanted to see? We explained we’d like to see the centre of the town we were in. He seemed to make a game of not giving us the simple directions. So, we relied on Google to help us navigate the way. At breakfast I asked one of the restaurant staff where I might find hot water for tea. The female server did not say good morning, did not respond in a friendly manner but yelled out ‘machine’ while pointing at a distance to the coffee machine. Overall, the service at this hotel is a mere notch above hostility. I would hope another Piran hotel would offer better service for tourists interested in discovering Slovenia. "

"Excellent "

"The hotel was very clean and in a quiet area. The staff were all friendly and efficient. Excellent choice of food for breakfast. Easy walking access to the town, harbour, forest and beaches."

"Well kept property. Nice restaurant attached to the property"

"Brilliant place to stay we had an amazing family holiday.The staff was extremely helpful special thanks to Igor on reception who went above and beyond to satisfy our needs!!! "

"We upgraded to a deluxe room, which was so grand. Great views from the patio (small table and chairs). Wish we'd had more time to take advantage of the amenities, but dinner at their restaurant (in the Michelin guide) and breakfast outside on their covered patio were lovely. "

"Excellent"