JEN Maldives Male by Shangri-La

4.0 star property
Hotel in Malé with 2 restaurants and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JEN Maldives Male by Shangri-La

2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Exterior
Executive Room, 1 King Bed, City View | Premium bedding, down comforters, in-room safe, desk
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Spa
  • Breakfast available
  • Gym
The price is SAR 894
SAR 1,231 total
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096

What's nearby

  • Chaandhanee Magu - 4 min walk
  • Maldives Islamic Centre - 5 min walk
  • Hulhumale Ferry Terminal - 6 min walk
  • Male Fish Market - 7 min walk
  • Theemuge Palace - 9 min walk

Getting around

  • Velana Intl. Airport (MLE) - 10 min drive

Restaurants

  • ‪Gloria Jean's Coffees (Henveiru) - ‬1 min walk
  • ‪City Garden - ‬1 min walk
  • ‪Shell Beans - ‬2 min walk
  • ‪Meltz - ‬2 min walk
  • ‪Cafe'ier - ‬2 min walk

About this property

JEN Maldives Male by Shangri-La

Upscale hotel in the business district
Take advantage of a free roundtrip airport shuttle, a rooftop terrace, and shopping on site at JEN Maldives Male by Shangri-La. Indulge in a massage, a body wrap, and a body scrub at Aristo Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and express check-in
  • Luggage storage, an elevator, and wedding services
  • A porter/bellhop, massage treatment rooms, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 114 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Free 24-hour roundtrip airport shuttle
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 18 for adults and USD 9 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Lime
  • Azur
  • Panini
  • Jen's Kitchen On-the-Go

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (1044 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 24
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 135.52 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 12.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 135.52 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property
Guests under 11 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Jen Maldives Male By Shangri
JEN Maldives Male by Shangri La
JEN Maldives Male by Shangri-La Malé
JEN Maldives Male by Shangri-La Hotel
Hotel Jen Malé Maldives by Shangri La
JEN Maldives Male by Shangri-La Hotel Malé

Frequently asked questions

Does JEN Maldives Male by Shangri-La have a pool?

Yes, this property has an outdoor pool.

Is JEN Maldives Male by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Maldives Male by Shangri-La?

This property doesn't offer parking.

What time is check-in at JEN Maldives Male by Shangri-La?

Check-in start time: 2 PM; Check-in end time: 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at JEN Maldives Male by Shangri-La?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does JEN Maldives Male by Shangri-La provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is JEN Maldives Male by Shangri-La located?

Located in the heart of Malé, this spa hotel is steps from Medhu Ziyaaraiy, Mulee Aage Palace, and People's Majlis. Republic Square and Chaandhanee Magu are also within 5 minutes.

JEN Maldives Male by Shangri-La Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 147 out of 364 reviews" "
Rating 8 - Good. 125 out of 364 reviews" "
Rating 6 - Okay. 55 out of 364 reviews" "
Rating 4 - Poor. 18 out of 364 reviews" "
Rating 2 - Terrible. 19 out of 364 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Benise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within Male, walking distance to everything around. The breakfast was awesome, wide array of food items from different parts of the world.
Stayed 8 nights in Dec 2024

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service - repeatedly - by Anie at reception
Stayed 3 nights in Dec 2024

8/10 Good

Tariq

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly cooperative staff in safe quiet neighborhood near the airport. Suitable for business travelers.
Stayed 3 nights in Nov 2024

8/10 Good

sarah

Liked: Staff & service, property conditions & facilities
The room was decent for the price.
Stayed 1 night in Oct 2024

6/10 Okay

Darlene, WORCESTER

Liked: Cleanliness, staff & service
The staff was exceptionally sweet. The room could use an update with the air quality. The aircon ran loudly and nonstop and there was a persistent mold smell.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Jen, Male
Lovely rooftop pool but limited seating/sun loungers. The restaurant was pretty good. Business orientated hotel but good for an overnight transit stay, if you want to experience Male.
Stayed 1 night in Aug 2024

8/10 Good

Joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Suleman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JEN Maldives was a great stay. Transfers were arranged swiftly with our resort. Check in was simple and the location was great. The room was great, very clean. Transfer back to the airport was arranged and was provided on time.
Stayed 1 night in Jun 2024

10/10 Excellent

Leeann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful team. Great location
Stayed 1 night in May 2024

10/10 Excellent

Anne, Saint George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great. Loved the restaurant on roof. The roof top pool was amazing. Breakfast was very large with lots of options. Service was excellent. Rooms were clean and comfortable - very nice. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to everything. All taxis knew where hotel was located. Staff were great.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelos, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Charles V.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Pretty

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast & facility
Breakfast was pathetic in terms of choice and quality of food. Rooms are already old and not revamped. Tap knob kept falling off and maintainence did not even bother to upkeep it. Beds are already not in usable condition to have a comfortable sleep.
Stayed 8 nights in Mar 2024

10/10 Excellent

Sherman

Stayed 5 nights in Feb 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s 3 stars at best
It’s a good option if you have to stay in Male island for a night. The floor is very greasy and the bed feels moist. The overall clean. Fast check in and pick up from airport. Decent selection at breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Tze Fung Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne, Moonee Ponds

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were lovely. Food at restaurant really good. Unfortunetly our plane was delayed so we got there really late and had to leave early, but I would have loved to seen more of it. The pool looked beautifully lit at night. Service to and from airport was fantastic and staff so helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Caroline

Stayed 2 nights in Jan 2024

4/10 Poor

JULIET

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were helpful except reservations. We had to make an unexpected cancellation after the first night as we realized we could not access the resorts from the hotel in Male city contrary to what we had thought. Despite all entreaties to charge the standard one night fee only, the reservations team insisted on debiting the entire cost for the 3 day booking. They tossed us back and forth claiming that the travel site refused to grant any accommodation all the while they had the power to apply discretion because we had paid at the hotel on arrival. Up till now they never even deigned to respond to my email.
Stayed 3 nights in Dec 2023

10/10 Excellent

Krista

Liked: Cleanliness
Stayed 6 nights in Dec 2023

10/10 Excellent

Erica

6/10 Okay

Kylie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Service at the pool bar is extremely poor I waited an hour for an iced coffee and had been completely forgotten about. This wasn't sadly the first time as I waited 40 minutes for food also. Considering the nightly cost you expect a higher level of service and not to be ignored. Very disappointed. I had emailed the hotel requesting a pick from the airport and cue to arriving no one was there. I never had an apology or received any reply! Very poor
Stayed 1 night in Dec 2023

10/10 Excellent

AHMED MAQSUDUL

Liked: Cleanliness

10/10 Excellent

joanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and attentive staff
Stayed 1 night in Oct 2023