2/10 Terrible
Tegan
21 November 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay at the fish on the quay was disappointing, because our room was a lot smaller than expected, the bathroom itself made a loud noise when flushing the toilet, that lingered for a while, once using the shower the water took over 10 minutes to become warm even then it was luke warm, as well as leaving a smell of sewerage after every use, the radiator in the room clearly needed bleeding as only the bottom of the radiator was warm, the radiator also made a sound of running water frequently. The worst part of our stay was on the day of check out around 9:00am we believe a staff member attempted to unlock the door, but was unsuccessful due to myself locking the door with the key the previous night, if I had not have done this, the door would have been opened, which I think isn’t at all acceptable considering check out wasn’t until 11:00am. The area of the fish and the quay is nice but we will not be returning
Tegan
Stayed 1 night in Nov 2024