Find Hotel with a Concierge in Malay

"Henann has great but Expedia was horrible! I bought this trip as a gift for my sister and when she got there, there was a balance on the account. Apparently, Expedia did not communicate changes and, although I have paid in full, Hennan shows a balance. My sister had to wait hours and Expedia still could not fix it. Horrible customer service. "

"We had an amazing time during our stay! The place was huge and exceeded all my expectations—absolutely beautiful, with friendly staff. The food was delicious, especially the à la carte menu, though the breakfast could use some improvement. The drinks were fantastic, and we truly enjoyed every moment with my family. Lawrence was especially helpful—he’s amazing and made our experience even better "

"Great service ! Great food! Great Buffet! Easy access from the airport due to its private hotel transfer. "

"Clean and very good staff!"

"Clean and new. Its a bit of a walk to the beach as its near the main road. And the walk to the beach from the hospital area is very narrow and not a good area but the Dmall way isthe better way to the beach. The receptionists were cery nice and upgrade us to a better room with d piil view"

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"Great stay, on the beach, close to shops, beautiful sunsets! "

"Highlights of our stay at the resort. 1. The amenities were great. The resort took care of everything including pick up and drop off at the airport - for a modest fee, of course. This service really impressed me. Did not have to line up to pay for all the govt fees and terminal fees at the port and they have their own boat that takes you from their welcome center to the port in Boracay. Something that would probably make this better is to have their boat drop us off at the resort itself. 2. The staff are all wonderful and respectfully and very courteous. 3. The beach is so clean. We went in March and the waves were choppy but otherwise, still ok. I like that it is private - you don't see vendors trying to sell you stuff when you are relaxing on the beach. 4. The breakfast buffet was really great. So much food and felt like always overeating. Free chocolate hour was good too. Maybe this is asking too much but wished they served free coffee though - although you could still order it and pay separately. 5. Free shuttle to dmall. Since the hotel is in Station 0, it is quite a ways from Dmall which is at Station 2. So getting a free shuttle at certain times is a plus. "

"I accompanied my girlfriend and her two children where we stayed for six nights, benefiting from daily maid service. Each morning, the children and my girlfriend eagerly anticipated the complimentary breakfast buffet, which offered a wide variety of foods, with different selections available each day. We occupied a spacious two-bedroom, two-bathroom apartment, which featured ample room and large king beds. My only criticism revolves around the absence of napkins in the kitchen and tissues in the bedroom, although the bathroom toiletries were replenished daily. The main pool was sizable; however, it was unfortunate that the children's pool was not operational. As an American visiting the Philippines, I observed that many breakfast items tended to be quite sweet, as sugar seems to be a prevalent ingredient in local cuisine. Overall, we had a wonderful experience, with proximity to the beach being a significant advantage. Regrettably, much like other areas, the concrete sidewalks leading to the beach were in a state of considerable disrepair, posing potential hazards for pedestrians who are not sure-footed. The hotel staff was very nice and accommodating and went out of their way to please us. "