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Swissôtel Makkah

5.0 star property
Art Deco Makkah hotel in Al Hajlah with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Makkah

Building design
Lobby sitting area
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby sitting area
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Breakfast available
  • 24/7 front desk
The price is SAR 1,226
SAR 1,480 total
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Haram Partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Kaaba partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Swissôtel Al Maqam Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (733)
The price is SAR 983
SAR 1,187 total
includes taxes & fees
6 Jan - 7 January 2025
Swissôtel Al Maqam Makkah

About the neighborhood

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 4 min walk - 0.4 km
  • Abraj Al-Bait Towers - 6 min walk - 0.5 km
  • Well of Zamzam - 7 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km
  • King Fahad Gate - 7 min walk - 0.7 km

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, Swissôtel Makkah provides a shopping mall on site, a garden, and a hair salon. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a vegetable garden, and a gift shop
  • A banquet hall, concierge services, and smoke-free premises
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 1487 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and free toiletries
  • Refrigerators, free infant beds, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: SAR 90 for adults and SAR 45 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Swiss
  • Al Rowad Restaurant

Things to do

  • Shopping mall
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 241.5 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Is Swissôtel Makkah pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Swissôtel Makkah?

Check-in begins at 4:00 PM.

What time is check-out at Swissôtel Makkah?

Check-out is at noon.

Does Swissôtel Makkah provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SAR 800 per vehicle applies.

Where is Swissôtel Makkah located?

Located in Al Hajlah, this luxury hotel is within a 10-minute walk of Great Mosque of Makkah, Kaaba, and Abraj Al-Bait Towers. Abraj Al Bait Hajar Tower and Well of Zamzam are also within 10 minutes.

Swissôtel Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1009 reviews" "
Rating 8 - Good. 216 out of 1009 reviews" "
Rating 6 - Okay. 89 out of 1009 reviews" "
Rating 4 - Poor. 34 out of 1009 reviews" "
Rating 2 - Terrible. 55 out of 1009 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad, Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pepole, clean room, wonderful service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Talaat

Stayed 5 nights in Nov 2024

10/10 Excellent

Wafaa

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Walid, Brookline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 4 nights in Nov 2024

10/10 Excellent

Tanweer, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed at this property multiple times in the past, and it’s always a fantastic place to be. However, I have one complaint: the staff’s rudeness during breakfast hours. I understand that you’re fully booked and have a lot of foot traffic in the morning, but you need to plan better and teach your staff manners when interacting with guests. The staff was extremely busy and didn’t seem to try to listen to our requests. Dinner hour were good as expected. Thanks to Mr Ashraf ( New manager ) for his hospitality during dinner hours
Stayed 3 nights in Nov 2024

10/10 Excellent

Matyaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was convenient and a hands throw from the haram.
Stayed 4 nights in Dec 2024

6/10 Okay

Maharam

THE SERVICES
Stayed 2 nights in Dec 2024

10/10 Excellent

Akm

Liked: Cleanliness, staff & service, property conditions & facilities
Getting taxi was difficult.
Stayed 2 nights in Dec 2024

2/10 Terrible

Myra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time at the hotel. Checked in and was given a room on the 2nd floor. As we entered the room, we could smell damp/mould mixed with cigarettes. I called to advise that the room needed to be changed and I was told to come down to reception. As I was given a new room, I thought it would be better however it was disgusting. I was told “all triple rooms are the same” and they were very keen to stop me from explaining the issues in the reception area. - The bathrooms were filthy and the shower stunk of urine. Every-time the shower was used the smell became stronger. - Shower stained and full of mould. - Bathroom door handle loose and could not be locked properly. - Curtains full of stains and dust. - Claimed to be a ‘city view’ room but looked directly in to rooms of another hotel. - Window ledges dirty and dusty. - Bed side table dirty. - Lamps full of dust and dirt. - Very noisy as the room was near the lift and the road outside was very loud all night. - Air con vents full of dust which left an awful smell. I addressed these problems with the staff on the first day to which they were very dismissive. I have stayed at this hotel twice before and this was my third occasion but it certainly will be the last. In general, the cleanliness was appalling and even asking the cleaners to clean was a great amount of hassle. The room got cleaned twice during our week stay despite cleaners always being on that floor.
Stayed 7 nights in Dec 2024

10/10 Excellent

Yasir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 5 nights in Dec 2024

8/10 Good

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly staff and efficient. Breakfast was good but try to have more Asian style
Stayed 6 nights in Dec 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Anfal

Traveled with family
Liked: Staff & service, amenities
The room was not very clean, but the staff was great and hotel amenities were great
Stayed 2 nights in Dec 2024

10/10 Excellent

mohammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience staying in this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nasim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff from the front desk to room service. The view from the room was amazing and as advertised
Stayed 4 nights in Dec 2024

4/10 Poor

Zahra

Stayed 2 nights in Dec 2024

8/10 Good

Ebrahim

Stayed 3 nights in Nov 2024

10/10 Excellent

Hasan

Stayed 2 nights in Sep 2024

10/10 Excellent

Gulrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent…will stay insha Allah visit next time
Stayed 4 nights in Nov 2024

10/10 Excellent

Rohul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Nov 2024

8/10 Good

Azima

Traveled with family and small children
Liked: Property conditions & facilities
Room wasn’t ready until 2.5 hours after check in time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ishrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

AAMIR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Service! Duty Manager Abdul Wahid made our stay unforgettable.
Stayed 3 nights in Nov 2024

10/10 Excellent

ASIF, tustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024