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Royal Al Mashaer Hotel

3.0 star property
Central hotel with free parking connected to a shopping center in Makkah

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Photo gallery for Royal Al Mashaer Hotel

Reception
Exterior
Cafe
Pillowtop beds, blackout drapes, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Restaurant
The current price is SAR 127
SAR 150 total
includes taxes & fees
15 Apr - 16 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Suite, 1 Bedroom

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Quadruple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Free bottled water
Cable channels
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite, 2 Bedrooms

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Air conditioning
Refrigerator
LCD TV
2 bedrooms
Blackout drapes/curtains
Pillowtop bed
2 bathrooms
Shower/tub combination
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Double Room

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
Free bottled water
Cable channels
  • Sleeps 3
  • 3 Twin Beds

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includes taxes & fees
21 Apr - 22 Apr
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About the neighborhood

Map
Al Aziziah General st., (Al Masjid Al Haram). PO Box 6672, Makkah, 24243

What's nearby

  • Faqih Mosque - 3 min walk - 0.3 km
  • Makkah Mall - 7 min drive - 5.7 km
  • Kaaba - 7 min drive - 5.4 km
  • Great Mosque of Makkah - 7 min drive - 5.4 km
  • Abraj Al-Bait Towers - 8 min drive - 8.0 km

Getting around

  • Makkah Station - 20 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Makkah al Aziziah - ‬7 min walk
  • ‪البيك - ‬6 min walk
  • ‪شاورما ابو عرب - ‬11 min walk
  • ‪ستاربكس - ‬3 min walk
  • ‪Barn's - ‬5 min walk

About this property

Royal Al Mashaer Hotel

Hotel near Kaaba
Royal Al Mashaer Hotel provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • ATM/banking services, luggage storage, and a front-desk safe
  • Concierge services, a 24-hour front desk, and meeting rooms
Room features
All 198 rooms have comforts such as air conditioning, in addition to perks like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Blackout drapes/curtains, slippers, and window screens
  • 32-inch LCD TVs with cable channels
  • Refrigerators, daily housekeeping, and phones

Languages

Arabic, English

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Interior detail

New Level Hotel - Alshisha

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
7.4 out of 10, Good, 23 reviews
The price is SAR 85
SAR 100 total
includes taxes & fees
15 Apr - 16 Apr
New Level Hotel - Alshisha

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Water fee: SAR 2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006958

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

Property is also known as

Royal Al Mashaer Hotel Mecca
Royal Al Mashaer Hotel
Royal Al Mashaer Mecca
Royal Al Mashaer
Royal Al Mashaer Hotel Makkah/Mecca
Royal Al Mashaer Hotel Hotel
Royal Al Mashaer Hotel Makkah
Royal Al Mashaer Hotel Hotel Makkah

Frequently asked questions

Is Royal Al Mashaer Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Al Mashaer Hotel?

Self parking is free at this property.

What time is check-in at Royal Al Mashaer Hotel?

Check-in start time: 4 PM; Check-in end time: 2:30 AM. Late check-in is available during limited hours.

What time is check-out at Royal Al Mashaer Hotel?

Check-out is at 2 PM.

Where is Royal Al Mashaer Hotel located?

Located in Al Mursalat, this hotel is steps from Faqih Mosque, and within 3 mi (5 km) of Great Mosque of Makkah and Kaaba. Sheikh Abdul Aziz Ibn Baz Mosque and Al Jamarat are also within 3 mi (5 km).

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Royal Al Mashaer Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 49 reviews
Rating 8 - Good. 8 out of 49 reviews
Rating 6 - Okay. 3 out of 49 reviews
Rating 4 - Poor. 5 out of 49 reviews
Rating 2 - Terrible. 7 out of 49 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nauman

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel was very much convenient and easy to public transportation, staff was super excellent and cooperative help alot finding out the way to your destination A
Stayed 8 nights in Mar 2025

10/10 Excellent

Mohamoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Amazing Staff. I Really Enjoyed My Stay Here, it’s Next To Everything including Kabba.
Stayed 1 night in Mar 2025

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and shopping accessibility!!!
Stayed 8 nights in Mar 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
the people at the reception were very kind and let us get our room before checkin time.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mohamoud

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Nauman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 5 nights in Mar 2025

10/10 Excellent

Mohamoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Mar 2025

2/10 Terrible

Hafida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good in this hotel poor sevice and arrogant recepionists ,They give water to guests for money, while in the hotels of civilized world it is free.
Stayed 2 nights in Mar 2025

6/10 Okay

Mohamed

Disliked: Staff & service
The staff & service was not supportive at all !!!
Stayed 3 nights in Mar 2025

4/10 Poor

Jamal

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
.
Stayed 3 nights in Mar 2025

4/10 Poor

Sani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave to warm up food in ur room unless u come to the reception and they control on warm u want ur food to be warm ,bad water heater
Stayed 9 nights in Mar 2025

4/10 Poor

Muhammad

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Receptionist are not friendly.they need to add some more stuff for customers like there is no option for laundry as well as they need to start bus services
Stayed 5 nights in Mar 2025

10/10 Excellent

Akeel

Liked: Staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Dec 2022

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities
The staff were outstanding. They went beyond and above to make my stay enjoyable and I am very thankful for that.
Stayed 27 nights in Mar 2023

10/10 Excellent

abdinasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Oct 2023

2/10 Terrible

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
There are shopping centers but the area is FILTHY. THE LAST THING I EXPECTED WAS TRASH ALL OVER MECCA!!! Someone kept trying to open my room door at night and The water kept electrocuting me so much so I decided to move to another hotel. There is no microwave and the shower is two feet wide and you are basically on the floor. The water gets everywhere!!! The closet kept falling apart and the doors barely moved on them... I checked out early and they offered a refund. Then later Expedia says they denied me a refund. What a joke!
Stayed 16 nights in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't recommend
I checked into hotel but horrible experience. I won't recommend it if you are travelling from US or UK. Rooms do no seem clean, AC does not work properly. Rooms do not have enough light, table lamps were broken, restrooms are so small you can barely stand. No USB adapters and existing switches are type of old. Even the converter I took didn't work. Basic needs are not available. I checked out the next day as this hotel is far from Khana Kaaba and does not meet the expectations. They didn't give me refund yet and asked to contact Hotels.com which I tried. Hoping to get my refund soon. I will not recommend it to anyone.
Stayed 5 nights in Apr 2023

4/10 Poor

arif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t come and clean to change the bed sheets no towels and toilet paper so cheap to provide things what you need
Stayed 4 nights in Mar 2025

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

MOHAMED

Stayed 2 nights in Mar 2024

10/10 Excellent

Mariam

Stayed 6 nights in Mar 2024

2/10 Terrible

imran

Stayed 2 nights in Dec 2023

10/10 Excellent

Abdulaziz

Stayed 1 night in Apr 2023

10/10 Excellent

Israr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023