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Raffles Makkah Palace

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Raffles Makkah Palace

Royal Suite, 2 Bedrooms (Partial Kaaba View) | Living area | 42-inch LED TV with digital channels, TV, DVD player
Exterior
Premium bedding, minibar, in-room safe, individually decorated
Outdoor banquet area
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Free WiFi
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is SAR 1,035
SAR 1,250 total
includes taxes & fees
3 May - 4 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Signature Suite, 1 Bedroom (Haram View)

Signature Suite, 1 Bedroom (Haram View) | Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom (Haram View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 80 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Panoramic Suite, 1 Bedroom (Kaaba View)

Panoramic Suite, 1 Bedroom (Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Panoramic Suite, 1 Bedroom (Kaaba View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 120 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Signature Suite, 1 Bedroom (Partial Kaaba View)

Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

Signature Suite, 1 Bedroom (Partial Kaaba View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 80 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, City View

Superior Suite, 1 Bedroom, City View | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 80 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 120 sq m
  • Sleeps 7
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms (Partial Kaaba View)

Royal Suite, 2 Bedrooms (Partial Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Royal Suite, 2 Bedrooms (Partial Kaaba View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 160 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, City View

42-inch LED TV with digital channels, TV, DVD player

Signature Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 80 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom (Partial Kaaba View)

Deluxe Suite, 1 Bedroom (Partial Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom (Partial Kaaba View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 80 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms (Haram View)

Presidential Suite, 2 Bedrooms (Haram View) | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms (Haram View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 120 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Signature Villa, 1 King Bed

42-inch LED TV with digital channels, TV, DVD player

Signature Villa, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

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SAR 755 total
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About the neighborhood

Map
King Abdul Aziz Endowment, PO Box 1281, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 1 min walk - 0.1 km
  • Abraj Al-Bait Towers - 3 min walk - 0.3 km
  • Well of Zamzam - 4 min walk - 0.4 km
  • King Fahad Gate - 4 min walk - 0.4 km
  • Kaaba - 4 min walk - 0.4 km

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 74 min drive

Restaurants

  • ستاربكس
  • ‪Dunkin' Donuts - ‬1 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪رافلز كريميري - ‬3 min walk
  • ‪البيك - ‬1 min walk

About this property

Raffles Makkah Palace

Luxury boutique hotel remodeled in 2024 and located near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, Raffles Makkah Palace provides a terrace, an art gallery on site, and a shopping mall on site. Indulge in a sports massage, reflexology, and a facial at Raffles SPA, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. In addition to 2 coffee shops/cafes and a hair salon, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), an electric car charging station, and access to a nearby health club
  • Express check-out, express check-in, and a front-desk safe
  • Massage treatment rooms, a 24-hour front desk, and a porter/bellhop
Room features
All 226 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 42-inch LED TVs with cable channels and DVD players
  • Separate sitting areas, separate dining areas, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Malay

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SAR 908 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 130 for adults and SAR 65 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Majlis (Laventine)
  • Al Qasr
  • Narjes Tea Lounge
  • The Creamery

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • DVD player
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Smooth flooring in room
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 PM
Early check-in subject to availability
Early check-in fee: SAR 250
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 1000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 130 for adults and SAR 65 for children
  • Early check-in fee: SAR 250 (subject to availability)
  • Rollaway bed fee: SAR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007941

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Palace
Makkah Raffles
Makkah Raffles Palace
Raffles Makkah
Raffles Makkah Palace
Raffles Makkah Palace Hotel
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Raffles Palace
Raffles Palace Makkah
Raffles Makkah Palace Mecca
Raffles Makkah Palace Hotel
Raffles Makkah Palace Makkah
Raffles Makkah Palace Hotel Makkah

Frequently asked questions

Is Raffles Makkah Palace pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Raffles Makkah Palace?

Check-in start time: 4:00 PM; Check-in end time: 4:30 PM. Early check-in is available for a fee of SAR 250 (subject to availability).

What time is check-out at Raffles Makkah Palace?

Check-out is at 2:00 PM.

Where is Raffles Makkah Palace located?

Located in Al Hajlah, this luxury hotel is steps from Abraj Al Bait Hajar Tower, Great Mosque of Makkah, and Abraj Al-Bait Towers. Kaaba and Well of Zamzam are also within 5 minutes.

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Raffles Makkah Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 387 out of 526 reviews
Rating 8 - Good. 90 out of 526 reviews
Rating 6 - Okay. 19 out of 526 reviews
Rating 4 - Poor. 14 out of 526 reviews
Rating 2 - Terrible. 16 out of 526 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Elhadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff were amazing. Thank you all for making it a wonderful experience!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gokhan

Liked: Staff & service
the staff are friendly and helpful The food is very good
Stayed 4 nights in Apr 2025

10/10 Excellent

Humaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Raffles, was so convenient in so many ways
Stayed 3 nights in Feb 2025

10/10 Excellent

Reham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful hotel. Staff are extremely friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ibrahima

Very nice and very good
Stayed 2 nights in Mar 2025

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very good and convenient to Haram
Stayed 2 nights in Mar 2025

10/10 Excellent

Nourah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and the hotel perfect Thank you so much
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdelatif

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent service and staff!
Stayed 5 nights in Oct 2024

10/10 Excellent

khaled

Liked: Cleanliness, staff & service, property conditions & facilities
It was good experience
Stayed 3 nights in Dec 2024

10/10 Excellent

salman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as always
Stayed 2 nights in Nov 2024

10/10 Excellent

saqer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Nausheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable, easy to go to the Haram, clean. I would happily stay there again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Syed Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay for 5 nights. Facility, staff, location was superb. Look forward to staying here next time we visit iA
Stayed 5 nights in Mar 2023

2/10 Terrible

Rayyan

Try bad experience
Stayed 1 night in Feb 2025

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Behzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best accommodations for Hajj/Umrah

10/10 Excellent

Faheem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience overall
Stayed 1 night in Mar 2024

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing city hotel

Best hotel in Mekkah. Conveniently located next to Kaaba. Prayer room on top I great as well.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ghayyur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice
Stayed 4 nights in Feb 2023

8/10 Good

Shazaad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Apr 2024

4/10 Poor

Obida

Liked: Staff & service, amenities
best
Stayed 2 nights in Apr 2023

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
Hi, I did like every thing
Stayed 3 nights in Apr 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Everything was perfect during the stay , i booked for my parents who did Umrah , they were extremely satisfied . İn addition to this the hotel allowed a very late check-out.
Stayed 3 nights in Jul 2023

10/10 Excellent

smara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, only problem is the lifts outside the hotel.
Stayed 2 nights in Nov 2023