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Raffles Makkah Palace

5.0 star property
Luxury hotel connected to a shopping center in Al Hajlah with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Raffles Makkah Palace

Front of property
Exterior
Premium bedding, minibar, in-room safe, individually decorated
Daily buffet breakfast (SAR 130 per person)
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Gym
  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Free WiFi
The price is SAR 1,530
SAR 1,847 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Signature Suite, 1 Bedroom (Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom (Haram View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 1 Double Bed

View all photos for Panoramic Suite, 1 Bedroom (Kaaba View)

Premium bedding, minibar, in-room safe, individually decorated

Panoramic Suite, 1 Bedroom (Kaaba View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 1 Double Bed

View all photos for Signature Suite, 1 Bedroom (Partial Kaaba View)

Signature Suite, 1 Bedroom (Partial Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom (Partial Kaaba View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 Bedroom, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 7
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms (Partial Kaaba View)

Royal Suite, 2 Bedrooms (Partial Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Royal Suite, 2 Bedrooms (Partial Kaaba View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 8
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom (Partial Kaaba View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom (Partial Kaaba View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms (Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms (Haram View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Fairmont Makkah Clock Royal Tower

Spa
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very Good, (1000)
The price is SAR 1,011
SAR 1,221 total
includes taxes & fees
8 Dec - 9 Dec
Fairmont Makkah Clock Royal Tower

About the neighborhood

Map
King Abdul Aziz Endowment, PO Box 1281, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 1 min walk - 0.1 km
  • Abraj Al-Bait Towers - 3 min walk - 0.3 km
  • Well of Zamzam - 4 min walk - 0.4 km
  • King Fahad Gate - 4 min walk - 0.4 km
  • Kaaba - 4 min walk - 0.4 km

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 74 min drive

Restaurants

  • ستاربكس
  • ‪Dunkin' Donuts - ‬1 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪رافلز كريميري - ‬3 min walk
  • ‪البيك - ‬1 min walk

About this property

Raffles Makkah Palace

Luxury boutique hotel near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, Raffles Makkah Palace provides a terrace, an art gallery on site, and a shopping mall on site. Treat yourself to a massage, a body scrub, or a manicure/pedicure at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to 2 coffee shops/cafes and a hair salon, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, an elevator, and a gift shop
  • Concierge services, luggage storage, and a water dispenser
Room features
All 226 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 42-inch LED TVs with cable channels and DVD players
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: SAR 130 for adults and SAR 65 for children
  • 2 restaurants and 2 coffee shops
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Al Qasr
  • Al Majlis (Laventine)
  • Narjes Tea Lounge
  • The Creamery

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Shopping mall
  • Shopping

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable/satellite channels
  • DVD player
  • iPod dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 1000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 130 for adults and SAR 65 for children
  • Rollaway bed fee: SAR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Palace
Makkah Raffles
Makkah Raffles Palace
Raffles Makkah
Raffles Makkah Palace
Raffles Makkah Palace Hotel
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Raffles Palace
Raffles Palace Makkah
Raffles Makkah Palace Mecca
Raffles Makkah Palace Hotel
Raffles Makkah Palace Makkah
Raffles Makkah Palace Hotel Makkah

Frequently asked questions

Is Raffles Makkah Palace pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Raffles Makkah Palace?

Check-in begins at 4:00 PM.

What time is check-out at Raffles Makkah Palace?

Check-out is at noon.

Where is Raffles Makkah Palace located?

Located in Al Hajlah, this luxury hotel is steps from Abraj Al Bait Hajar Tower, Great Mosque of Makkah, and Abraj Al-Bait Towers. Kaaba is 0.2 mi (0.3 km) away.

Raffles Makkah Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 369 out of 503 reviews" "
Rating 8 - Good. 87 out of 503 reviews" "
Rating 6 - Okay. 19 out of 503 reviews" "
Rating 4 - Poor. 13 out of 503 reviews" "
Rating 2 - Terrible. 15 out of 503 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

salman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as always
Stayed 2 nights in Nov 2024

10/10 Excellent

saqer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Abdelatif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent service and staff!
Stayed 5 nights in Oct 2024

4/10 Poor

Ahmed, Riyadh

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Room was available at 5:30 pm we had to wait to get in. Nothing was offered but simple sorry
Stayed 1 night in Aug 2024

10/10 Excellent

ABDULLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Abdulrahman

Liked: Cleanliness, staff & service, room comfort
The room was extra cold and the ac controls are so messed up. The bed is amazing but the showers are mulfunctioning and scattering water.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amr, cairo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 2 nights in Apr 2024

8/10 Good

Osamah

Stayed 2 nights in May 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
Hi, I did like every thing
Stayed 3 nights in Apr 2024

2/10 Terrible

Mazen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
l was disappointed with the experience, which felt more akin to a 4-star hotel. My room was directly beneath another undergoing construction, causing significant noise. Additionally, the cleanliness was subpar, as the bedding was quite dusty. Despite raising these issues, I received only an apology and no compensatory gesture. I hope this feedback prompts a review of your service standards.
Stayed 1 night in Apr 2024

8/10 Good

Shazaad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Apr 2024

10/10 Excellent

Faheem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience overall
Stayed 1 night in Mar 2024

10/10 Excellent

Nausheen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable, easy to go to the Haram, clean. I would happily stay there again.
Stayed 3 nights in Jan 2024

10/10 Excellent

i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

sejal

Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Huda

Stayed 2 nights in Dec 2023

8/10 Good

Aaiysha

Stayed 6 nights in Nov 2023

10/10 Excellent

smara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, only problem is the lifts outside the hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Awdah

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Aliya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing city hotel
Best hotel in Mekkah. Conveniently located next to Kaaba. Prayer room on top I great as well.
Stayed 2 nights in Sep 2023

6/10 Okay

MOHAMMED

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is great. Rooms are definitely not a 5 star hotel rooms. Very very old. Shower smells like pee. I definitely not stay here again nor recommend this hotel. It’s definitely does not meet standards of Raffles brand.

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Everything was perfect during the stay , i booked for my parents who did Umrah , they were extremely satisfied . İn addition to this the hotel allowed a very late check-out.
Stayed 3 nights in Jul 2023

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023