Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 45 for adults and SAR 25 for children
Family friendly
Soundproofed rooms
Conveniences
Lockers available
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Accessibility
This property does not have elevators
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning
Bathroom
Private bathroom
Entertainment
Satellite channels
More
Free local calls
Iron/ironing board
Phone
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately SAR 45 for adults and SAR 25 for children
Self parking fee: SAR 100 per day
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002106
We should mention
This property does not have elevators
Couples wishing to share a room must provide proof of marriage
Property is also known as
EMAAR GRAND Hotel
EMAAR GRAND Makkah
EMAAR GRAND Hotel Makkah
Frequently asked questions
Is EMAAR GRAND pet-friendly?
No, pets are not allowed at this property.
How much is parking at EMAAR GRAND?
Self parking is available for SAR 100 per day.
What time is check-in at EMAAR GRAND?
Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at EMAAR GRAND?
Check-out is at noon. Late check-out is available for a fee.
Where is EMAAR GRAND located?
Located in Al Hajlah, this hotel is within a 15-minute walk of Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 0.9 mi (1.4 km) away.
EMAAR GRAND Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff didn't made us wait unnecessarily for 4 hours during the check-in only to say that the booking doesn't exist. After 2 more hours, they found the booking but the room was not ready yet. The staff will deal with you as if they are doing you a big favour. There were no toiletries in the room for the entire during of my stay, no towels. And reception never picked up the call nor did they speak English. Avoid at all cost!
Staff are always brilliant. They constantly cleaning the cafe in lobby is brilliant lovely karak chai! Easy walk plenty lifts easy accessible. Rooms are spacious clean
Staff too horible not professional
Spend 7 nights and rooms too noisy my children could not get proper sleep even many times complain but staff looks not want to do any help for their guest what eva issue u have.
7 night stay. Approx 1km 10 minute walk if youre young and able to walk. Just remember to leave 40 minutes before prayers and you will have the shotest walk to prauer area inside. Leave late and your walk becomes 2km and you may not get inside. Clean hotel. Dont expect much and you will be pleasantly surprised. You get what you pay for. Dont expect marriott standard on a budget. Ive stayed here before and will do again.
To start off was given a key to a room that already had a family in there. That was really embarrassing for both parties. there was no hot water in the shower the shower glass door inside handle was broken couldn’t close it. No shower gel limited amount of soap given. The rod handle inside the shower was wonky. Overall not a good experience