If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Handrails in hallways
Handrails in stairways
Hospital bed
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchairs on site
More
20 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer (on request)
Shower
Slippers
Towels provided
Entertainment
TV with satellite channels
Food and drink
Electric kettle
Limited room service
More
Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
During Ramadan, from February 28-March 29, 2025, the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000993
We should mention
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Afraa Hotel Mecca
Afraa Mecca
Afraa Hotel Makkah/Mecca
Afraa Hotel Hotel
Afraa Hotel Makkah
Afraa Hotel Hotel Makkah
Frequently asked questions
Is Afraa Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Afraa Hotel?
Check-in start time: 1 PM; Check-in end time: midnight.
What time is check-out at Afraa Hotel?
Check-out is at 1 PM.
Where is Afraa Hotel located?
Located in Al Aziziyah, this hotel is within 2 mi (3 km) of Faqih Mosque, Sheikh Abdul Aziz Ibn Baz Mosque, and Al Jamarat. Makkah Mall and King Abdullah Medical City are also within 3 mi (5 km).
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Afraa Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 13 out of 31 reviews
10 - Excellent
13
Rating 8 - Good. 8 out of 31 reviews
8 - Good
8
Rating 6 - Okay. 4 out of 31 reviews
6 - Okay
4
Rating 4 - Poor. 4 out of 31 reviews
4 - Poor
4
Rating 2 - Terrible. 2 out of 31 reviews
2 - Terrible
2
7.2/10
Cleanliness
7.0/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Anas
7 April 2025
Disliked: Cleanliness
The stay was good, however, the bathrooms wasn't clean enough, the shuttle bus to makkah timetable wasn’t visible
الفندق لم يتوفر به خدمة حمل الحقائب بالإضافة الى ان مواقف السيارة لا تمكن جميع السيارات الدخول بها بسبب المدخل الضيق ، الإفطار لم يكن بذاك المستوى والخيارات محدودة
ABDULRAHMAN
This review was submitted before 2018 and has not been verified.
The overbooked the hotel, the security guard and cleaning guys were stopping me from entering the hotel. Finally another guy who spoke a little English came and allowed to enter the hotel.
ahrari
Stayed 28 nights in Aug 2017
This review was submitted before 2018 and has not been verified.
Very good stay. only the bus to HARAM is not coming on time all the time. In RAMADAN you need to take the hotel bus to a place where you then have to take public bus to go to Haram and vise versa. Not sure if this is the same in other days
Ahmed
Stayed 4 nights in Jun 2017
This review was submitted before 2018 and has not been verified.