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"This is a lovely hotel with exceptionally helpful staff . My wife is a vegan , and after we expressed an interest in dining in the hotel restaurant , the staff in reception arranged for the chef to speak to us and they provided a delicious vegan option . My non - veggie food was excellent , as was the wine which accompanied our meal .Great location a couple of mins from the Plaza Mayor . Comfortable room , lovely old building with lots of character - our type of hotel. Would stay here again if back in Plasencia."

"The hotel is in a historic convent in which the original layout of the institution is preserved giving it a unique sense of place. My room was very large, nicely decorated with completely updated facilities."

"Very good and well located. "

"Excellent stay in spacious and comfy room."

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"The best part of the hotel is its restaurant. Amazing!"

"I had stayed here the previous year and knew it would be bright, airy, clean and cheap. Excellent staff "

"This was our second time staying at this hotel. Once on the way down from France to Portugal and once on the way back.. It is a large, well appointed hotel. The staff are friendly and efficient. The room was clean and well appointed with a little balcony to look out over the car park, the road and the retail units beyond. Good double glazing as the room was very quiet. We had a light breakfast in the cafeteria which is a part of the hotel, which was extra to our room price, but very reasonably priced and great coffee. "

"El hotel muy mal conservado. La alberca sucia a tal modo que no se puede meter uno a nadar Y atención regular "