Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Exterior
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Exterior
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
The price is SAR 260
SAR 306 total
includes taxes & fees
13 Dec - 14 Dec

Room options

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

Eco-certified hotel near Thames River
Consider a stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western and take advantage of a terrace, a garden, and dry cleaning/laundry services. The on-site Modern European cuisine restaurant, The Blue River Cafe, offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Full breakfast (surcharge), smoke-free premises, and a front-desk safe
  • Concierge services, luggage storage, and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All 52 rooms offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Hindi, Hungarian, Lithuanian, Romanian

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is Thames Riviera Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Self parking is free at this property.

What time is check-in at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is Thames Riviera Hotel, Sure Hotel Collection by Best Western located?

Situated in Maidenhead, this eco-certified hotel is steps from Thames Path and Thames River. Maidenhead Railway Bridge (Maidenhead Viaduct) and Stanley Spencer Art Gallery are also within 3 mi (5 km). Taplow Station is 19 minutes by foot and Maidenhead Station is 21 minutes.

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 103 out of 482 reviews" "
Rating 8 - Good. 190 out of 482 reviews" "
Rating 6 - Okay. 106 out of 482 reviews" "
Rating 4 - Poor. 56 out of 482 reviews" "
Rating 2 - Terrible. 27 out of 482 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a stale smell in the bathroom, could be just the drains, the door lock is temperamental and the room could do with a Mirror. Other than that I would have given 5 stars for everything. :)
Stayed 1 night in Nov 2024

10/10 Excellent

Jayashree

Liked: Cleanliness, staff & service
Friendly, ibligung
Stayed 4 nights in Nov 2024

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 410 and it was great, the decor was lovely, the bathroom clean and modern, and the shower amazing.
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Stayed 1 night in Sep 2024

6/10 Okay

Mandeep

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

very good
Stayed 5 nights in Sep 2024

6/10 Okay

Elsie

Liked: Cleanliness
Good stay right next to river! Taplow prime location. Good restaurant food and wide area for comfortable and relaxed dining or working.
Stayed 1 night in Sep 2024

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The Hotel is much improved with it's refurbished rooms. Breakfast was one of the best we have had for a ' Self service' cooked breakfast was lovely and hot on both days. I would suggest that the lunch and evening menus could do with a change.. very basic which meant we didn't eat in the hotel. Our only other suggestion would be for the bathroom...please put a shower caddy in the shower to take shampoo, shower gel etc and because the sink is very small and the shelf above very tiny think about an additional shelf by the sink to be able to put out your toiletries...especially for us ladies! Overall though a good hotel at a good price with easy access into London.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashley

Traveled with group
Tired hotel in need of attention
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The booking showed king size beds but apparently this is a lie. I tried several times to speak to the general manager Lauren However she refused to speak to me. Nice property in lovely location but run by rude, incompetent morons.
Stayed 7 nights in Jul 2024

6/10 Okay

Bhavana

Liked: Cleanliness
Great & convenient location. Good views. Recently refurbished. Good breakfast. However a few downsides - water accumulation issues in the bath, no remote for the air con (temp control is at a fixed point in the bedroom away from the bed) and it’s rubbish in terms of noise proofing. The floors are creaky - I got back late last night and tried to walk the 3 flights of stairs up as quietly as I could but someone was already having a bad time sleeping I think as I heard them open their door and shout “hello? Hello?” when I got to my room. I wasn’t sure if they thought me walking up was similar noise level to knocking on their door but they sounded distressed.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ravi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great apart from the breakfast. I think the breakfast was itself good if and when you could get it. You certainly won't go hungry but the hot food kept running out. We went at 9.00 and they run out of mushrooms permanently, took 1.2 to replace the hash browns and scrambled eggs. There was only 2 people on, so I think they were understaffed. They tried their best. There's no cutlery put out, so when the table isn't set, you have to chase staff for it. The same for drinking water. Running out of plates too. They just don't stock everything fast enough. But I always made do, and went away happy.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Staff & service
Nice hotel but clearly not recently renovated as the wallpaper in our executive suite was peeling off. Room was smaller than expected and there were spider webs in the bathroom. Also there was no soap left in the bathroom, so we had to ask reception. The staff was absolutely lovely and helpful!
Stayed 1 night in Jul 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfy. Lunch okay. Did not have Bfast, but looked good. Only steep stairs to reach 2nd floor, hard with luggage, did receive help from receptionist. Needs refrigerator in rooms, would be nice to have an exercise room also.
Stayed 4 nights in Jul 2024

8/10 Good

Laura

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service
A clean room with a short walk to the town centre
Stayed 1 night in Jun 2024

8/10 Good

Wioleta

Stayed 1 night in Jul 2024

6/10 Okay

EDWARD

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
5 Day Stay
Nice location. Staff friendly. Rooms smelt a little musty. Stairwell had a very unpleasant smell.
Stayed 5 nights in Jun 2024

4/10 Poor

Gavin

Traveled with partner
Room 105 didn’t even have a main light in the room. Shower over the bath didn’t drain properly due to the amount of hair in the plug hole. Not a great stay
Stayed 1 night in Jul 2024

8/10 Good

Hayley

Liked: Cleanliness, staff & service, amenities
No lifts a lot of stairs when carrying cases up and down. Night staff guy was brilliant when we had to check out early. Arranged to have coffee and toast at 4am but told by morning receptionist no ! But the night shift guy stepped in and sorted us.
Stayed 1 night in Jul 2024

10/10 Excellent

rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stephen

The room was nice without being great. Bar and restaurant area was very dirty, sticky counters etc
Stayed 1 night in Jun 2024

10/10 Excellent

sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great stay.
Stayed 1 night in Jun 2024