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"From the moment we arrived we felt welcomed, the staff are brilliant, the room with a sea front view was spotless and felt like new. The shower was the best I've ever had. We even had enough clothes hangers, a rarity. Breakfast was good and the pool area although the water was fresh, was great to relax at. Could not fault the hotel at all, will happily return."

"pool towel supply was erratic and quality of towels was very poor indeed Needs to be looked at urgently"

"apartment was lovely,with great facilities,my only complaint would have been the omission of coffee making facilities ans the occasionzl lzpse from the housekeeping staff,ie.no towels replaced and same for shower gel.the food at vitalclass varied between average and excellent,i could usually find something nice to eat,even at the times when i found the selection of food on offer not the best.most of the staff who work in the dining room could do with a change of attitude i feel,most looked as though they were very unhappy to be there(not all)and didn't try very hard to hide this.the entertainment laid on of an evening is very much aimed at those who talk french,when i asked why this was,was told that most of the rooms are occupied by the french,so maybe euros spent from the uk aren't worth as much? a special mention to 2 of the staff here who make the difference here,miguel and anna who both work at the bar,frindly,nice and very hard working.i found most of the staff at the desk to be very helpful too.but the barstaff are a credit to the whole place.after all is said and done,i would definately stay here again."

"Such an incredible resort, staff are soo friendly and wonderful! It has absolutely everything you could think of, we have the most amazing time here!"

"This property is old but well maintained, a good value. Very clean, in a safe neighborhood and convenient to everything in Arrecife. Staff is helpful, pleasant and friendly. "

"The location on the edge of Puerto Del Carmen was great, fabulous breakfast & very spacious room. Pool area big & luxurious, really enjoyed my stay. Thanks! "

"Solo last minute trip. Everything was excellent room . Staff. Cleanliness. Pool entertainment. Location. If you are thinking about booking this hotel. Do it. Its faultless x Sue smith"

"After a mix up with other accommodation we had to make an emergency booking on the day. So our experience of the hotel was brief. However it was also a very pleasant one. The service from the staff at check in was spot on and took very little time. The room was surprisingly large and had everything you would need. The bed was comfy and there was a bath as well as a shower which pleased the wife!! Overall we had a short but very pleasant stay, so i would recommend it."

"We just come back went with friends had a amazing time I had massage twice with Alina, she’s brilliant All the staff from reception to a cleaner and in the breakfast area, also polite and helpful "