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"Clean and excellent service. Lots of facilities within the hotel. Breakfast and Dinner were excellent. Free supper is availabe at 10-11pm."

"Hotel style property, a little larger than I expected. A bit dated. We stayed in a traditional Japanese room with futons. Overall the room was great, but the futons were the hardest, least comfortable of the trip. Meals however were excellent, and we very much enjoyed the outdoor baths."

"This is a very beautiful hotel/ryokan, with wonderful service and very lovely baths. It was also very affordable! I enjoyed my stay very much, wish I could have stayed longer. "

"A very classy establishment. What you would expect from a high international standard hotel. The pictures are for the most part a good representation. I would definitely recommend a few nights there. "

"We like the indoor family onsen and breakfast. The outdoor family onsen is abt 100 steps away. The staff are friendly and helpful. However facilities are a bit old and our room’s light was sort of broken and very dim at night."

"highly recommended！"

"Good base for exploring area. Rooms are huge with great views. Kaseki dining in-room was excellent. Large indoor and small outdoor onsen provided variety. Helpful staff given we were probably the only non-Japanese staying there."

"The experience with this hotel is almost perfect, except for the breakfast offering was too little."

"Food was poor. Service was poor. Room was tiny. Price was high. Not satisfied. But a hot tub in a room was good. "