Suites Prisma

Experience local flavors at the restaurant then unwind with coffee in the lobby or take advantage of concierge services.

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Photo gallery for Suites Prisma

Interior
Superior Room - Organizers BB | Living room | Flat-screen TV
Breakfast and lunch served, Spanish cuisine
Lobby
Breakfast Triple | Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Superior room

  • Sleeps 1

Superior Room, 1 Double or 2 Single Beds

  • Sleeps 2

Standard Room, 1 Single Bed

  • Sleeps 1

Standard Room, 1 Double or 2 Single Beds

  • Sleeps 2

Triple room

  • Sleeps 3

Non Refundable room

  • Sleeps 2

Single Room Bed and Breakfast Promo

  • Sleeps 1

Double Bed & Breakfast Promo

  • Sleeps 2

Superior Room - Organizers BB

  • Sleeps 2

Superior Room, 1 Single Bed

  • Sleeps 1

Standard Quadruple Room

  • Sleeps 4

Superior room Single Occupancy -Organizers BB

  • Sleeps 1

Standard Triple Room

  • Sleeps 3

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
Hair dryer
  • 39.7 sq m
  • Sleeps 2

Bed&Breakfast Superior

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
Hair dryer
  • 40 sq m
  • Sleeps 2

NH Special offer - non refundable

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
Hair dryer
  • 40 sq m
  • Sleeps 2

Breakfast Superior Single Occupancy

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
Hair dryer
  • 40 sq m
  • Sleeps 1

Double Single Use Bed & Breakfast Promo

  • Sleeps 1

Breakfast Standard Single Occupancy

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
Hair dryer
  • 40 sq m
  • Sleeps 1

Bed&Breakfast Standard

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
Hair dryer
  • 40 sq m
  • Sleeps 2

Breakfast Triple

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
Hair dryer
  • 40 sq m
  • Sleeps 3

About the neighborhood

Map
Calle de Santa Engracia, 120, Madrid, Madrid, 28003

What's nearby

  • Paseo de la Castellana - 11 min walk
  • Bernabéu Stadium - 3 min drive
  • Gran Via - 4 min drive
  • Plaza Mayor - 7 min drive
  • Puerta del Sol - 9 min drive

Getting around

  • Rios Rosas Station - 2 min walk
  • Nuevos Ministerios Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Vitaminico - ‬2 min walk
  • ‪La Máquina de Chamberí - ‬4 min walk
  • ‪Santerra NeoTaberna - ‬5 min walk
  • ‪Casa Fonzo - ‬5 min walk
  • ‪Arima Basque Gastronomy - ‬5 min walk

About this property

Suites Prisma

Hotel near Paseo de la Castellana
At Suites Prisma, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Spanish cuisine restaurant, Suites Prisma, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Smoke-free premises, concierge services, and a front-desk safe
  • A banquet hall, multilingual staff, and meeting rooms
Room features
All 103 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bidets and tubs or showers
  • Flat-screen TVs with digital channels
  • Daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 15.84 per day)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 17 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Suites Prisma

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space (2486 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Nearby parking fee: EUR 15.84 per day
  • Rollaway bed fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

NH Prisma
NH Prisma Suites
NH Suites
NH Suites Prisma
NH Suites Prisma Apartment
NH Suites Prisma Apartment Madrid
NH Suites Prisma Madrid
Prisma Suites
Suites Prisma
Suites Prisma Apartment Madrid
Suites Prisma Apartment
Suites Prisma Madrid
Suites Prisma Hotel
Suites Prisma Madrid
Suites Prisma Hotel Madrid

Frequently asked questions

Is Suites Prisma pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Suites Prisma?

Suites Prisma doesn't offer parking.

What time is check-in at Suites Prisma?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Suites Prisma?

Check-out is at noon.

Does Suites Prisma provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Suites Prisma located?

Located in Chamberí, this hotel is within a 15-minute walk of Glorieta de Cuatro Caminos and Paseo de la Castellana. Bernabéu Stadium and Gran Via are also within 2 mi (3 km). Rios Rosas Station is only a 2-minute walk and Alonso Cano Station is 6 minutes.

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Suites Prisma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 84 reviews
Rating 8 - Good. 37 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10 Okay

silvestre, valencia

Liked: Staff & service
peor de lo esperado
Los empleados muy profesionales, vamos lo mejor del hotel exceptuando la limpieza que es mejorable. Para un 4 estrellas imperdonable el frio en el baño y una puerta de armario corredera rota, mala insonorizacion respecto al piso de arriva (ruido de zapatos ),dormitorio pequeño cuesta pasar por uno de los lados de la cama, ubicacion buena para el precio pagado ( menos de la tarifa normal)
This review was submitted before 2018 and has not been verified.

8/10 Good

JUAN, Oviedo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Paré poco, estuve todo el rato fuera del hotel, solo lo uiilizo para dormir. Me gusta más el H. Zurbano
This review was submitted before 2018 and has not been verified.

8/10 Good

Marco, Torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartamento spazioso e confortevole in zona centr
Soggiorno piacevole e ottima disponibilità del personale
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquilo,agradable y muy bien situado
Lo escogi para un visita rápida,solo para una noche y ojalá que hubiera podido quedarme más.Lo escogería para una nueva ocasión,sin duda
This review was submitted before 2018 and has not been verified.

8/10 Good

Tania, España

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Agradecer al empleado de recepción, SR. ROBERTO, por su excelsa atención con nosotros y por ser tan detallista. Así se logra la fidelidad del cliente. En enero volveremos a ese hotel, sin duda alguna.
This review was submitted before 2018 and has not been verified.

8/10 Good

ahmed, charleroi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conseille
excellent ptit dej ;proprete ,personnel sympa souriant facil d acces
This review was submitted before 2018 and has not been verified.

6/10 Okay

Steven

Liked: Staff & service
Disliked: Room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel!
Habitaciones muy grandes, pero ascensores muy pequeños!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel well situated just a short walk from the biz second stay in the last couple of months and will defo be back soon.
This review was submitted before 2018 and has not been verified.

8/10 Good

Edu, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cerca de estación de metro, buena situación.
Habitaciones muy completas, zona muy tranquila y bien comunicado.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Футбол ))
Отель удобен для тех кто едет в Мадрид посмотреть футбол с участием Реал. Стадион не далеко да и центр города в принципе
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

gute Lage aber mäßige Metroverbindung
das hotel liegt zurück gesetzt von der strasse, jedoch feuerwehrausfahrt in der nähe. insgesamt ganz gut nur die beistellbetten bei belegung mit 3 oder 4 personen schlecht.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Diego, Murcia

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno hotel, muy céntrico
Por fuera es chulísimo, además tiene al lado el canal de Isabel II. Muy céntrico y con un personal muy agradable.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
los colchones eran pésimos y el cuarto de baño mub
mediocre
This review was submitted before 2018 and has not been verified.

10/10 Excellent

MICHEL, NANTES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre 3 personnes très spacieuse
excellent emplacement. petits déjeuners copieux et variés. quartier calme
This review was submitted before 2018 and has not been verified.

6/10 Okay

Maria, España

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Buena localización del hotel.
El hotel esta distribuido en tres edificios. Es muy incomodo que la recepción esté en uno, la habitación en otro y el desayuno en un tercero, teniendo que acceder a este, si o si, por la calle.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel -handy location
Hotel was well situated - in a nice area with metro across the road. There was also some nice cafe bars around the hotel. You can easily walk into the busy areas or hop on the metro.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Grazioso hotel situato di fronte ad alla metro
Weekend piacevole in questo hotel, abbiamo soggiornato nelle grandi camere di fronte la reception. Posizione tranquilla e strategica per gli spostamenti.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Sherry, Virginia

Disliked: Room comfort
Noisy
The hotel was nice and the rooms were big for Madrid...BUT we were in the building opposite the lobby building (Building 2). Our room overlooked the back of the city recycle depot and fire station. Very noisy during the day with unloading recycle bottles and at least 3or4 fire calls with announcements plus sirens throughout the night. Don't accept a room in that building but try to stay in the lobby building! The safe also was locked and we could not get into it.
This review was submitted before 2018 and has not been verified.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

John, North Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to a metro station
The room was very good, comfortable bed and a sitting room. The best feature was the breakfast which included cereals, cold meats and cheeses, fresh fruit, yogurts, pastries, toast, rolls etc.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable hotel concenient to the metro
Stayed for four nights and rooms were very comfortable with a bedroom, bathroom and separate living area - the marble floors and bathroom are great in the heat as was the air con. Had breakfast each morning which seemed to cover everything you could possibly ask for. The Metro was 2 minutes walk around the corner which gave us easy access to the north, centre and old parts of Madrid - if you are used to the underground it's very easy to use. Situated in a relatively quiet comfortable area which was nice to come back to after a visit to the centre which is really busy. Small street bars were 2 minutes walk away, again nice to come back to after a long day out.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort