Smartr Atocha Reina Sofia

4.0 star property
Aparthotel units with kitchens, near Prado Museum

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Smartr Atocha Reina Sofia

Front of property
Apartment, 2 Bedrooms | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Studio | Living area | 32-inch LCD TV with digital channels, TV
Apartment, 1 Bedroom | Private kitchen | Oven, dishwasher, coffee/tea maker, toaster
Shower, free toiletries, hair dryer, towels

Reviews

7.6 out of 10

Good

Popular amenities

  • Washer
    Washer
  • Pet friendly
    Pet friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is SAR 432
SAR 467 total
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Dining table
Dishwasher
LCD TV
Washing machine
  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Dining table
Dishwasher
LCD TV
Washing machine
  • 64 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Studio

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Dining table
Dishwasher
LCD TV
Washing machine
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
Calle Rafael Riego 24, Madrid, 28045

What's nearby

  • Prado Museum - 17 min walk
  • El Retiro Park - 3 min drive
  • Gran Via - 3 min drive
  • Puerta del Sol - 3 min drive
  • Plaza Mayor - 4 min drive

Getting around

  • Palos de la Frontera Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • ‪La Casina - ‬3 min walk
  • ‪El Rincón Asturiano - ‬2 min walk
  • ‪Bodegas Rosell - ‬3 min walk
  • ‪La Cucaña - ‬4 min walk
  • ‪Rodilla - ‬3 min walk

About this property

Smartr Atocha Reina Sofia

Aparthotel units with kitchens, near Prado Museum
This smoke-free aparthotel features free WiFi in public areas. Each apartment features a kitchen with an oven and a dishwasher, plus a washing machine and an LCD TV with digital channels. Free WiFi, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Smartr Atocha Reina Sofia offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 4-star aparthotel have kitchens with cookware/dishes/utensils and dishwashers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch LCD televisions come with digital channels. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • Offsite parking within 656 ft (EUR 20 per night)

Family friendly

  • Free crib/infant bed

Kitchen

  • Oven
  • Dishwasher
  • Cleaning supplies
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper

Entertainment

  • 32-inch LCD TV with digital service

Laundry

  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 30 per pet per stay
  • Welcoming dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • 7 stairs to reach property
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 25 rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 03/313575.9/16

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smartr Atocha Reina Sofia pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Smartr Atocha Reina Sofia?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Smartr Atocha Reina Sofia?

Check-out is at 11:00 AM.

Where is Smartr Atocha Reina Sofia located?

Located in Arganzuela, this aparthotel is within 1 mi (2 km) of Prado Museum and El Retiro Park. Puerta del Sol and Gran Via are also within 2 mi (3 km). Palos de la Frontera Station is only a 2-minute walk and Madrid (XOC-Atocha Train Station) is 4 minutes.

Smartr Atocha Reina Sofia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 4 out of 24 reviews" "

8.8/10

Cleanliness

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
Stayed 4 nights in Sep 2024

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Stayed 3 nights in Sep 2024

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet neighborhood
Stayed 4 nights in Jul 2024

10/10 Excellent

rafael

Liked: Cleanliness, room comfort
Very convenient locariin
Stayed 1 night in Jun 2024

2/10 Terrible

jing

Traveled with family
Be careful to book this place
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Stayed 1 night in Jun 2024

6/10 Okay

Mehmet

Liked: Cleanliness, room comfort
Clean and convenient place to stay, but, Check-in?
If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
Stayed 1 night in May 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, property conditions & facilities
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
Stayed 1 night in Feb 2024

8/10 Good

larry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Stayed 1 night in Jan 2024

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, amenities, property conditions & facilities
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
Stayed 4 nights in Nov 2023

10/10 Excellent

Carlos, Ladson

Liked: Cleanliness, property conditions & facilities
Nice and clean place, love it
Stayed 4 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023

8/10 Good

Miguel Antonio

Stayed 1 night in Dec 2023

10/10 Excellent

Sofia

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Aoi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
壁が薄いのか、隣人がうるさ過ぎたのか、音が響いたのが気になった。それ以外は快適でした。
Stayed 2 nights in Nov 2023

10/10 Excellent

Diego

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Badar

Stayed 1 night in Nov 2023

2/10 Terrible

Arthur

Stayed 2 nights in Nov 2023

10/10 Excellent

Ruth Elizabeth

Traveled with family
Liked: Cleanliness, room comfort
Cómodo, bien ubicado
Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable
Stayed 2 nights in Oct 2023

2/10 Terrible

Francisco

Disliked: Room comfort
CUIDADO CUIDADO CUIDADO
!CUIDADO, CUIDADO! Si lo que quieres es pagar un apartamento, que además de pagar el precio de la habitación pagues una retención de un depósito, y llegar al apartamento y que no te hayan enviado la información de cual es ni como acceder dentro. Y que los estés llamando y tengan el teléfono apagado ( en todos los que te indica que puedes contactarles) y te dejen tirado en la calle esperando y esperando, este sin duda es tu apartamento. Hay mucha gente que le queda grande querer ser empresario, se piensan que porque compres un apartamento, le pongas un sofá y una tele, y todo "online" ya eres empresario. Srs. Un negocio para que realmente puedan dar un servicio, hay que estar por él, y no apagar el teléfono en horarios laborales porque tienes que ir al supermercado o a comprar el pan. Así que espero sirva a alguien este post
Stayed 1 night in Oct 2023