See all properties
Save

Rafaelhoteles Atocha

4.0 star property
Indulge in a delicious meal at the on-site restaurant then explore nearby art museums. Relax afterwards with helpful staff and convenient concierge services.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rafaelhoteles Atocha

Bar (on property)
Property amenity
Front of property
Bar (on property)
Porch

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk
The price is SAR 457
SAR 503 total
includes taxes & fees
23 Feb - 24 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Standard Double Room (2 adult + 1 child)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (2 adult + 1 child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room (extra bed)

Minibar, in-room safe, desk, blackout drapes

Double Room (extra bed)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Lobby sitting area

Hard Rock Hotel Madrid

Pool
Pet friendly
Free WiFi
Restaurant
9.4 out of 10, Exceptional, 1,794 reviews
The price is SAR 604
SAR 665 total
includes taxes & fees
2 Feb - 3 Feb
Hard Rock Hotel Madrid

About the neighborhood

Map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 12 min walk
  • El Retiro Park - 20 min walk
  • Prado Museum - 3 min drive
  • Gran Via - 4 min drive
  • Puerta del Sol - 4 min drive

Getting around

  • Madrid Delicias Station - 8 min walk
  • Palos de la Frontera Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Cercanías Delicias - ‬8 min walk
  • ‪El Rincón Asturiano - ‬7 min walk
  • ‪Bodegas Rosell - ‬6 min walk
  • ‪Spoiler Bar - ‬6 min walk
  • ‪La Taguara - ‬1 min walk

About this property

Rafaelhoteles Atocha

Upscale hotel near Museo Nacional Centro de Arte Reina Sofía
Located close to Espacio Ibercaja Delicias and El Retiro Park, Rafaelhoteles Atocha provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • An electric car charging station, a TV in the lobby, and a reception hall
  • A 24-hour front desk, tour/ticket assistance, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 245 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with designer toiletries and deep soaking tubs
  • 32-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 22 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 16 for adults and EUR 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (11485 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 42.9 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 5 for children
  • Covered self parking fee: EUR 22 per night
  • Rollaway bed fee: EUR 42.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Frequently asked questions

Is Rafaelhoteles Atocha pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rafaelhoteles Atocha?

Self parking is available for EUR 22 per night.

What time is check-in at Rafaelhoteles Atocha?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Rafaelhoteles Atocha?

Check-out is at noon.

Where is Rafaelhoteles Atocha located?

Located in Arganzuela, this hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias. El Retiro Park and Prado Museum are also within 1 mi (2 km). Palos de la Frontera Station is 8 minutes by foot and Delicias Station is 10 minutes.

Rafaelhoteles Atocha Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 391 out of 1004 reviews" "
Rating 8 - Good. 422 out of 1004 reviews" "
Rating 6 - Okay. 124 out of 1004 reviews" "
Rating 4 - Poor. 44 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maryam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean. Near the Atocha station.
Stayed 1 night in Jan 2025

10/10 Excellent

Xiao Juan, Delta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and clean room.
Stayed 3 nights in Jan 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Virginia, Rochester

Stayed 1 night in Dec 2024

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very attentive and helpful. Hotel was clean and well maintained.
Stayed 4 nights in Dec 2024

10/10 Excellent

MD Hasanul

Stayed 1 night in Dec 2024

8/10 Good

Jhan, Miami

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice location and service was quite good too . Thank you for having me
Stayed 4 nights in Dec 2024

10/10 Excellent

Katherin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

6/10 Okay

wendy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower and shampoo gel bottle is empty. Ask if we could have an upgrade room. The front desk lady did not care to take care us. The room curtain dropped down hit the table very dangerous..
Stayed 1 night in Dec 2024

10/10 Excellent

Edward H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean, good service, friendly, very convenient. However breakfast wasn't my type
Stayed 4 nights in Dec 2024

10/10 Excellent

Edward H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked... the staff members, very profesional, very clean in and out, but not too exited about the bathrooms, (no privacy) Didn't like... the restaurant, I ask the cheff to prepare me some scramble eggs with diced tomato and onions she denied to prepare i, only fry egg or omelets, really? What's the difference? Ho well. That kill my appetite
Stayed 2 nights in Dec 2024

6/10 Okay

Heena

Traveled with partner
Liked: Staff & service
Very basic property .
Stayed 2 nights in Nov 2024

6/10 Okay

Ronny

Traveled with family
Liked: Cleanliness, staff & service
Nothing was unique Bare bone
Stayed 1 night in Oct 2024

6/10 Okay

Melanie

Liked: Cleanliness
Disliked: Staff & service
Poor customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Najla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean rooms
Stayed 3 nights in Oct 2024

6/10 Okay

Melanie

Business traveler
Liked: Cleanliness
The hotel was clean and functional but expensive for what you get. I didn't like the bar area set up. The room was spacious but there was nothing like water or coffee available.
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated, clean and spacious room within walking distance of Atocha train station, Prado Museum and Buen Retiro park. Restaurant food and service was excellent and economical.
Stayed 1 night in Oct 2024

2/10 Terrible

P

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel is large and not tiny, the rooms are a good size, but our room had a few issues. The floors were not clean and also he room was noisy, you can hear people in the room above you. The area doesn't have a lot of food places nearby but uber was beneficial.
Stayed 3 nights in Oct 2024

6/10 Okay

Morag

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location (we wanted to be near Atocha train station and don't mind walking to reach attractions). Room was very clean and the bed fairly comfortable. Reception staff were welcoming and helpful. However, the first room we were given had a broken bed. We were moved to another room without any fuss, but that room smelled of stale smoke and had a broken door handle on the bathroom. Noise from the neighbouring room was very loud, we were able to identify what they were watching on TV and listen to them coughing. Breakfast buffet was good. We thought about eating dinner in the hotel but it was expensive and we couldn't find a member of staff so we went elsewhere. Overall, for the price paid I would expect more and would not recommend.
Stayed 1 night in Oct 2024

8/10 Good

Annamarie

Stayed 1 night in Sep 2024

10/10 Excellent

andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Twinky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff. Thank you!
Stayed 2 nights in Aug 2024

8/10 Good

gerhard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was too small
Stayed 3 nights in Sep 2024

8/10 Good

Kiril

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 6 nights in Aug 2024