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Pestana Plaza Mayor Madrid

4.0 star property
Find serenity in an elegant oasis near Royal Palace of Madrid’s grandeur. Indulge your senses with spa treatments and upscale amenities.

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Photo gallery for Pestana Plaza Mayor Madrid

Interior
Deluxe Plaza Mayor | Minibar, in-room safe, desk, laptop workspace
Cocktail bar
Indoor pool, seasonal outdoor pool, sun loungers
Couples treatment rooms, sauna, body treatments, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service
  • Laundry
The current price is SAR 737
SAR 810 total
includes taxes & fees
9 Mar - 10 Mar

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Loft

Loft | Minibar, in-room safe, desk, laptop workspace

Loft

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Day bed
Designer toiletries
Separate bathtub and shower
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Deluxe Plaza Mayor | Minibar, in-room safe, desk, laptop workspace

Deluxe Plaza Mayor

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Suite (Plaza Mayor)

Suite (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace

Suite (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace

Superior Room (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Designer toiletries
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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Hotel Regina

  • Free WiFi
  • Restaurant
  • Air conditioning
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9.8 out of 10, Exceptional, (2099)
The price is SAR 977
SAR 1,075 total
includes taxes & fees
17 Mar - 18 Mar
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About the neighborhood

Map
Calle Imperial, 8, Madrid, 28012

What's nearby

  • Plaza Mayor - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Prado Museum - 16 min walk - 1.4 km
  • Museo Nacional Centro de Arte Reina Sofía - 17 min walk - 1.5 km
  • El Retiro Park - 5 min drive - 3.1 km

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Tirso de Molina Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive

Restaurants

  • ‪La Campana - ‬1 min walk
  • ‪Five Guys Plaza Mayor - ‬1 min walk
  • ‪Mesón del Champiñón - ‬3 min walk
  • ‪Gustos Madrid Plaza Mayor - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬2 min walk

About this property

Pestana Plaza Mayor Madrid

Upscale hotel near Plaza Mayor
Located close to Royal Palace of Madrid and Thyssen-Bornemisza National Museum, Pestana Plaza Mayor Madrid provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Indulge in a hot stone massage, reflexology, and a facial at the onsite spa. The on-site restaurant, Terraza Plaza Mayor, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Buffet breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • A front-desk safe, multilingual staff, and massage treatment rooms
  • An elevator, 1 meeting room, and a reception hall
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 87 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 49-inch Smart TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Offsite parking for EUR 36 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 25 for adults and EUR 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Terraza Plaza Mayor
  • Café de la Plaza – Pátio
  • Bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool sun loungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Couples dining
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 13 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Plaza Mayor Madrid have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM. One of the pools will be unavailable from October 13 2024 to May 17 2025 (dates subject to change).

Is Pestana Plaza Mayor Madrid pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Pestana Plaza Mayor Madrid?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pestana Plaza Mayor Madrid?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pestana Plaza Mayor Madrid located?

Located in Madrid Centro, this spa hotel is within a 10-minute walk of Plaza Mayor and Royal Palace of Madrid. Thyssen-Bornemisza National Museum and Prado Museum are also within 1 mi (2 km). Tirso de Molina Station is only a 5-minute walk and Sol Station is 5 minutes.

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Pestana Plaza Mayor Madrid Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 716 out of 892 reviews
Rating 8 - Good. 121 out of 892 reviews
Rating 6 - Okay. 31 out of 892 reviews
Rating 4 - Poor. 12 out of 892 reviews
Rating 2 - Terrible. 12 out of 892 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, friendly staff and great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with my stay. Would stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a one night stay so not much on which to judge but service was impeccable, location perfect and bed & pillows very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing experience
Stayed 4 nights in Feb 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-around great.
Stayed 6 nights in Dec 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at check-in time, they gave me a room earlier and the staff was very friendly throughout the stay.
Stayed 4 nights in Dec 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should have had a shuttle to the airport.
Stayed 2 nights in Feb 2025

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible all around, spa and location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Htin Linn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great restaurant
Stayed 2 nights in Sep 2024

8/10 Good

Ratna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect as it is walkable to most attractions
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Modern comfort in an historic building. Outstanding service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Dec 2024

10/10 Excellent

Lucy Fleur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent staff, particularly reception, conceirge, porters and housekeeping. Good breakfast. Location was perfect.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Aug 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very helpful staff. Excellent facilities including indoor pool, rooftop pool has wonderful views. Great hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and excellent room
Perfect location, close to all major shops and restaurants. Hotel was excellent. Great room with modern amenities including an espresso machine. Very comfortable. I will book again if staying in Madrid.
Stayed 4 nights in Nov 2024

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional stay! Staff were fantastic, location unbeatable, highly recommend to anyone visiting Madrid!
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Pestana Plaza Mayor exceeded our expectations. We are totally satisfied guests. We want to give our best compliments to the restaurant team for their service and the whole staff was very courteous and attentive. We are very happy and grateful for this wonderful experience at this very nice hotel.
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location, in the middle of everything. Pleasantly surprised by an upgrade room at top floor facing the plaza. It was amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and we loved being in the old centre of the city within walking distance of the various sites of interest. The Plaza Mayor is a beautiful, vibrant and lively space, however our room overlooking the square was really quiet at night thanks to the double glazed windows.
Stayed 5 nights in Oct 2024

10/10 Excellent

Deanna Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with incredible location and amazing staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolutely amazing. Staff was top notch. Location couldn’t be better
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property in an unbeatable location. I'm highly recommended!
Stayed 3 nights in Oct 2024