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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
Eco-certified hotel with 3 restaurants and a full-service spa

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Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Terrace/patio
Seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Seasonal outdoor pool, pool umbrellas, sun loungers
Daily buffet breakfast (EUR 42 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
The current price is SAR 1,965
SAR 2,162 total
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level | Living area | 49-inch LED TV with satellite channels, TV, pay movies

One Bedroom Master Suite Red Level

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse Suite Red Level

Penthouse Suite Red Level | Premium bedding, minibar, in-room safe, desk

Penthouse Suite Red Level

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 130 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 200 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Suite, 2 Bedrooms (Red Level)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Supreme Room

Supreme Room | Premium bedding, minibar, in-room safe, desk

Supreme Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Suite, 2 Bedrooms (Red Level, 4+1)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 5
  • 2 King Beds and 4 Twin Beds

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Suite, 3 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Family Room (3+1)

Premium bedding, minibar, in-room safe, desk

Family Room (3+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Red Level 2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Red Level 2 adults+ 2 children)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Red Level, Deluxe Room

Premium bedding, minibar, in-room safe, desk

Red Level, Deluxe Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Red Level, Suite, 1 Bedroom

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Gran Via - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 6 min walk - 0.5 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Prado Museum - 5 min drive - 2.7 km

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Tierra Burrito Bar - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Beer Station - ‬2 min walk
  • ‪Tap Room Opera - ‬2 min walk
  • ‪El Café de la Ópera - ‬2 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified hotel near Plaza de España - Princesa
Located close to Royal Theatre and Plaza de Oriente, Palacio de los Duques Gran Meliá - The Leading Hotels of the World provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a facial, a body wrap, and a massage at the onsite spa. At the 3 on-site restaurants, enjoy brunch, dinner, Spanish cuisine, and garden views. Free in-room WiFi is available to all guests, along with a garden and a library.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and an elevator
  • A porter/bellhop, smoke-free premises, and wedding services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 180 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Designer toiletries, bidets, and hair dryers
  • 49-inch LED TVs with premium channels
  • Wardrobes/closets, balconies, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

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9.4 out of 10, Exceptional, 1,746 reviews
The price is SAR 905
SAR 996 total
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Corona Royal Gallery
  • Jardín de los Duques
  • Vinoteca Montmatre

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1851
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Frequently asked questions

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a pool?

Yes, this property has a seasonal outdoor pool.

Is Palacio de los Duques Gran Meliá - The Leading Hotels of the World pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per stay. Service animals are exempt from fees.

How much is parking at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Valet parking is available for EUR 35 per day.

What time is check-in at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-out is at noon.

Where is Palacio de los Duques Gran Meliá - The Leading Hotels of the World located?

Located in Madrid Centro, this spa hotel is steps from Plaza de España - Princesa and Royal Theatre. Plaza de Oriente and Sabatini Gardens are also within 10 minutes. Opera Station and Santo Domingo Station are within a 5-minute walk.

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Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 655 out of 764 reviews
Rating 8 - Good. 78 out of 764 reviews
Rating 6 - Okay. 20 out of 764 reviews
Rating 4 - Poor. 7 out of 764 reviews
Rating 2 - Terrible. 4 out of 764 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reeju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very incredible service, food, the staff were truly amazing and welcoming, attending to all our needs.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
A truly wonderful hotel in Madrid, staff most attentive and helpful, great food, would recommend to those looking for something special
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our time at this hotel. Would definitely return. It was a shame the pool wasn’t open as the weather was fantastic.
Stayed 6 nights in Apr 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locación minutes away from attractions and súper great attentive staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff always ready to help you out. Nice bar, nice lounge place and fitness room (although a little bit tiny). This hotel a perfect stay for us in Madrid.
Stayed 3 nights in Mar 2025

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, property conditions & facilities
Very kindly staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Orson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star experience all around.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dritan

Liked: Cleanliness, staff & service, property conditions & facilities
The best...10 stars staff
Stayed 1 night in Feb 2025

10/10 Excellent

Kamal Chandulal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly an amazing experience All the staff were exceptional , polite , accommodating and a pleasure to be around. We loved our stay . Thank you for making this trip something we will cherish . Madrid ♥️
Stayed 4 nights in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only have good things to say about our stay. The staff all around was amazing. Great location and beautiful Hotel. We will be back!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Husham

Liked: Amenities, property conditions & facilities
Was a great time at this property the people were very friendly they had great service thank you for the hospitality and the food

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in my favorite City in the world
Stayed 4 nights in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice *borat voice*
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walking distance and the hotel gave you everything you want!
Stayed 5 nights in Nov 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in the city of Madrid it is amazingly quiet. Walking up or down a few streets you are in the real lively world of Madrid
Stayed 5 nights in Jan 2025

10/10 Excellent

Magally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That Hotel is Stunning all the staff wonderful!! Definitely I will back soon … Love it
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Very smart and luxurious feeling
Stayed 2 nights in Oct 2024

10/10 Excellent

Amine Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place was amazing .. if you come to Madrid stay here.
Stayed 3 nights in Aug 2024

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent location and great service provided by its staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Israel

Outstanding in every sense. A truely joyous experience in this stunning hotel. All staff exceptional and friendly. We will be back for sure!
Stayed 4 nights in Dec 2024

10/10 Excellent

Romulus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful… I would go back
Stayed 1 night in Oct 2024

10/10 Excellent

Tiong-Keat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the city center, yet quiet because it’s off a side street. Excellent service, friendly hotel staff. Room was comfortable and well appointed. Great location with easy access to Gran Via shopping and restaurants. The only minor downside: the gym could be larger with more equipment.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and nice stuff Hotel is very clean and beautiful
Stayed 4 nights in Jul 2024