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PCM Forum Alcalá

4.0 star property
Hotel with a 24-hour front desk, near Magisterial Cathedral of Saints Justo and Pastor

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PCM Forum Alcalá

Sundeck
Porch
Suite | Down comforters, in-room safe, desk, blackout drapes
Reception
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is SAR 261
SAR 282 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double or Twin Room (2 Adults + 1 Child)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room (Parking included)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (Parking included)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, 1 Double or 2 Twin Beds

Down comforters, in-room safe, desk, blackout drapes

Superior Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room (3 Adults)

Down comforters, in-room safe, desk, blackout drapes

Superior Double or Twin Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room (2 Adults + 1 Child)

Down comforters, in-room safe, desk, blackout drapes

Superior Double or Twin Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room (3 Adults)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Pool
Parador De Alcala
Pool
Hot Tub
Spa
Free WiFi
9.4 out of 10, Exceptional, (276)
The price is SAR 343
SAR 371 total
includes taxes & fees
15 Dec - 16 Dec
Parador De Alcala

About the neighborhood

Map
Calle de Bulgaria, 2, Alcala de Henares, Madrid, 28802

What's nearby

  • Cervantes Birthplace Museum - 13 min walk - 1.1 km
  • Plaza Cervantes - 17 min walk - 1.4 km
  • University of Alcala - 18 min walk - 1.5 km
  • Convent of Las Clarisas de San Diego - 18 min walk - 1.6 km
  • La Garena Plaza Shopping Center - 4 min drive - 2.6 km

Getting around

  • Alcalá de Henares Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪El Gato Verde - ‬10 min walk
  • ‪La Belga - ‬9 min walk
  • ‪Nino Restaurante - ‬12 min walk
  • ‪Terraza Hotel Rafael Alcalá - ‬2 min walk
  • ‪The Green Irish Pub - ‬12 min walk

About this property

PCM Forum Alcalá

Upscale hotel near Magisterial Cathedral of Saints Justo and Pastor
Located close to Cervantes Birthplace Museum and Foro de Complutum, PCM Forum Alcalá provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. The on-site international cuisine restaurant, Laventae, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and wedding services
  • An elevator, tour/ticket assistance, and a banquet hall
  • Multilingual staff, a front-desk safe, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 132 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (EUR 17.60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 16.50 for adults and EUR 6 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Laventae

Things to do

  • Spa tub

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (9472 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.2 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.50 for adults and EUR 6 for children
  • Covered self parking fee: EUR 17.60 per night
  • Rollaway bed fee: EUR 35.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Rafaelhoteles Forum Alcalá
Rafaelhoteles Forum Alcalá Hotel
PCM Forum Alcalá Hotel
Rafaelhoteles Forum Alcalá
PCM Forum Alcalá Alcala de Henares
PCM Forum Alcalá Hotel Alcala de Henares

Frequently asked questions

Is PCM Forum Alcalá pet-friendly?

No, only service animals are welcome at the property.

How much is parking at PCM Forum Alcalá?

Self parking is available for EUR 17.60 per night.

What time is check-in at PCM Forum Alcalá?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at PCM Forum Alcalá?

Check-out is at noon.

Where is PCM Forum Alcalá located?

Located in the heart of Alcala de Henares, this hotel is within a 15-minute walk of Magisterial Cathedral of Saints Justo and Pastor and Cervantes Birthplace Museum. Plaza Cervantes and Corral of Comedies Theater are also within 1 mi (2 km). Alcalá de Henares Station is 17 minutes by foot and Alcala de Henares La Garena Station is 29 minutes.

PCM Forum Alcalá Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 218 out of 518 reviews" "
Rating 8 - Good. 200 out of 518 reviews" "
Rating 6 - Okay. 60 out of 518 reviews" "
Rating 4 - Poor. 25 out of 518 reviews" "
Rating 2 - Terrible. 15 out of 518 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great stay over all nice and clean. Area is perfect if you have little ones Beautiful morning walks with playground along the way. Staff was good but not very welcoming a Simple “hi, good morning” would help but when you walk in they look at you and continue to what ever they were doing
Stayed 4 nights in Oct 2024

10/10 Excellent

Catherine, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a night before our flight back home. The hotel was clean and it was in a nice area with ample parking. The room was clean and the shower was wonderful. I had to call down because the hairdryer was not working properly but they sent me one right away and it was great. Highly recommended!
Stayed 1 night in Oct 2024

4/10 Poor

Irina

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk evenings guy is unpleasant, no hello no hi, never will stay in this hotel . Our room keys were disconnected without any reason.
Stayed 3 nights in Oct 2024

10/10 Excellent

María Belén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Jorge

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Víctor

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

ANA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Okay
Customer service at front desk was friendly and informative. Unfortunately, the cleanliness at the hotel was poor. Our side table was covered in food crumbs, the bathroom did not appear to have been cleaned, and the upstairs deck was unkept.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Business traveler
Stayed 3 nights in Jul 2024

8/10 Good

Eneko

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Eneko

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2024

4/10 Poor

John, Alhambra

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is haft empty and still selling the room on line but told me that it is fully booked and upgrade is not possible. The VIP perk is a bottle of water. Free breakfast and free parking is not honored. I suggest Expedia to remove those hotels that do not honor VIP access from the VIP access list. It is unfair for those hotels that honor their VIP perks.
Stayed 1 night in Jun 2024

4/10 Poor

Mazen

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si no fuera por el picnic, habría sido genial.
El hotel en general me pareció que estaba muy bien, aunque apenas pudimos disfrutarlo, ya que sólo estuvimos unas horas. Al adelantar nuestro vuelo no pudimos desayunar allí, por lo que pedimos que nos prepararan un picnic, que resultó muy malo. El sandwich de dos pisos sólo llevaba relleno en uno de ellos, el otro era sólo pan. Además, un paquetito de galletas maría, un plátano y una botella de agua. Por lo que había pagado por el desayuno ya se podían haber esmerado un poco más en el picnic.
Stayed 1 night in May 2024

10/10 Excellent

Mayrin

Stayed 3 nights in May 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente Hotel
Todo excelente, muy comoda nuestra cama, quizas un poco caliente para mi gusto, no pudimos mejorar la temperatura desde nuestra habitacion, tuvimos que pedir a recepcion que hicieran algo al respecto. A nuestro regreso a Alcala de Henares, definitivamente regresaremos a este Hotel
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Not bad but next time will go to different hotel
Room was clean but bins were full of trash. Lock did not work properly and hotel have only one iron to share for all the guests. Swimming pool on the on the roof was not working and without water in the mid of May.
Stayed 1 night in May 2024

10/10 Excellent

María Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Yosleidy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel son muy amables y eficientes. La localizacion muy convieniente, comida muy buena. The staff were very professional and friendly, very good location and price, clean and comfortable, excellet food
Stayed 5 nights in May 2024

10/10 Excellent

glen

Stayed 2 nights in Apr 2024

8/10 Good

ROBERT

Stayed 2 nights in Apr 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

gabriela

Stayed 2 nights in Mar 2024

8/10 Good

Carlos

Stayed 1 night in Feb 2024