8/10 Good
Pennie
20 November 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby and check-in was under renovation. One elevator (the only one down to the breakfast area) was not working. Room was beautiful but so chilly, I could not sit and read. Room was colder than the hallways and the elevators. I turned the heat to the max (23 C or 73 F) but it never rose to that temperature. There was no way to make it warmer. I appreciate they are trying to conserve energy, but if the heat is malfunctioning, there should be an option to set it higher, hoping the actual temperature would still be reasonable. Maintenence came, and management also and said they had fixed something centrally, but it never improved. If I had been staying one more night, I would have requested another room, but it wasn't worth it for my 18 hour stay.
The room's odd shape and single air vent may have contributed. There was a reasonable sized bedroom with a bathroom leading off at an angle, and an alcove with chair and minibar at another angle. Sort of Y shaped.
Another odd design feature was in the bathroom. A makeup mirror was located on the far end of the sink counter. But the only way to get there was between a towel rack that was attached to the counter and a bidet on the other size. There was only a 6 inch wide space to get to the mirror, and I estimate it was 3 or 4 feet long, so you couldn't lean over to reach it.
Sometimes, rooms booked through Expedia mean you get the least desirable rooms, and I think this may have been the case.
Pluses- stylish, great location staf
Pennie
Stayed 1 night in Nov 2024