8/10 Good
Zeljko, Canmore
26 January 2025
Liked: Cleanliness, property conditions & facilities
Overall a good stay. Right by Plaza Mayor and walking distance to many attractions, including Prado, El Retiro, Puerta Sol, Presidential Palace, Plaza Espana etc. Property is clean and fairly modern. Small washer in bathroom did a good job. Quiet and I slept well.
What could be better is check-in process. Despite claim that codes will be sent 24hrs before they were emailed only 1hr before (2 pm). When travelling you might not be on data plan and rely on public wifi which might not be always available. I was coming in by Train which had wifi so it was not a problem, but someone might have an issue. It should also be clearly stated codes would be sent 1hr before, not 24 hrs, to avoid confusion
Shower was leaking a bit and handle could not stay fixed. Rubbish basket was small; I stayed 6 nights and it was unclear where/how to take trash out. Kitchen table is super small even for 1 person, 2 wouldn't even be possible.
Overall a decent stay and one I'd probably recommend.
Zeljko
Stayed 6 nights in Jan 2025