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Hotel Santo Domingo

4.0 star property
Central Madrid hotel connected to the convention center, steps from Plaza de Santo Domingo

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santo Domingo

Exterior
Superior Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished
Seasonal outdoor pool
Seasonal outdoor pool
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
The price is SAR 327
SAR 360 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room with extra bed

Double Room with extra bed | Minibar, in-room safe, individually decorated, individually furnished

Double Room with extra bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double room PETIT 14 M2 (located in the annex building)

Minibar, in-room safe, individually decorated, individually furnished

Double room PETIT 14 M2 (located in the annex building)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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SAR 646 total
includes taxes & fees
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About the neighborhood

Map
San Bernardo 1, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.2 km
  • Lope de Vega Theatre - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Plaza Mayor - 9 min walk - 0.8 km
  • Prado Museum - 4 min drive - 2.2 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Llaollao - ‬1 min walk
  • ‪El Asador de Aranda - ‬2 min walk
  • ‪O' Faro Finisterre - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Oskar - ‬1 min walk

About this property

Hotel Santo Domingo

Upscale hotel near Gran Via
Located close to Plaza de Santo Domingo and Teatro Rialto, Hotel Santo Domingo provides a nightclub, a poolside bar, and a rooftop terrace. The on-site restaurant, Sando, serves breakfast. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • Concierge services, a vending machine, and luggage storage
  • Smoke-free premises, free newspapers, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 200 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • HDTVs with digital channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 33 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 21 for adults and EUR 21 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Sando
  • La Terraza del Santo Domi

Things to do

  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Comprehensive recycling policy
  • Living plant wall
  • Locally-owned & organized tours & activities
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 21 for children
  • Self parking fee: EUR 33 per day
  • Equipment fee: EUR 3 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s equipment fee is charged for use of pool towels.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Santo Domingo
Hotel Santo Domingo Hotel
Hotel Santo Domingo Madrid
Hotel Santo Domingo Hotel Madrid

Frequently asked questions

Does Hotel Santo Domingo have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 17 to May 31.

Is Hotel Santo Domingo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Santo Domingo?

Self parking is available for EUR 33 per day.

What time is check-in at Hotel Santo Domingo?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Santo Domingo?

Check-out is at noon.

Where is Hotel Santo Domingo located?

Located in Madrid Centro, this hotel is steps from Plaza de Santo Domingo, Gran Via, and Teatro Rialto. Lope de Vega Theatre and Teatro Compac are just steps away. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

Hotel Santo Domingo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 362 out of 1002 reviews" "
Rating 8 - Good. 355 out of 1002 reviews" "
Rating 6 - Okay. 166 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Darlene, Ringwood

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Part of the hotel is very nice, we stood here twice the first time the room was fabulous. The second time we were in some different section of the hotel the rooms looked like they were motel rooms loud colors and much smaller, very dated. We requested to be moved and had to pay $10 dollars per day to be moved. All was well with exception of that ugly room/section.
Stayed 2 nights in Dec 2024

8/10 Good

Alexis, Kissimmee

Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Madrid. Front desk and other team members were super friendly and helpful.
Stayed 10 nights in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

Gamely

Liked: Cleanliness, property conditions & facilities
Tod muy bien
Stayed 3 nights in Nov 2024

6/10 Okay

Marisol

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Made

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fantastic and incredibly convenient. The staff is very professional and friendly. Keep in mind that due to its central location, the surrounding area is busy and vibrant. We stayed on the first floor, and it wasn’t quiet—but we expected that, and it didn’t bother us at all. We loved that the hotel was clean and comfortable. Being in the heart of Madrid's action meant we could easily walk to restaurants, metro stations, and shops. This area is perfect for those who enjoy a lively atmosphere. Additionally, taxis are extremely easy to find here.
Stayed 1 night in Nov 2024

10/10 Excellent

Olga

Stayed 1 night in Oct 2024

4/10 Poor

Kathleen, Portland

Traveled with group
Liked: Cleanliness, staff & service
The room was incredibly small, difficult to get in the shower. The window could not be opened as it was on the fire escape. Our thermostat was broken and it was 78 degrees, it was miserably hot. There is a great rooftop bar and the area is great which is why I chose the property.
Stayed 1 night in Nov 2024

8/10 Good

marilis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pero fue una experiencia maravilosa , cerca de la gran via en fin no me interesa dormir cuando voy de vacaciones.
Stayed 6 nights in Oct 2024

10/10 Excellent

Norma A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Traveled with partner
The room that we stayed in wasn’t vacuumed and there were spider webs on the ceiling. The facility smelled bad. The breakfast area was a nice surprise, many options and tasty.
Stayed 1 night in Oct 2024

10/10 Excellent

Radel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and location, decent breakfast.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ricardo

Stayed 9 nights in Sep 2024

2/10 Terrible

Shirin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was in poor condition and did not meet our expectations. The bathroom was particularly concerning, as it appeared to be old and in need of renovation. The paint was peeling, the fixtures were rusted, and there was a musty smell. Overall, our experience in this room was very unpleasant. I really want my money back. It was a terrible experience.
Stayed 1 night in Oct 2024

6/10 Okay

Glorie

Traveled with group
Hotel was in a good location but the rooms were very small, cramped, outdated bathrooms and paper thin walls. We could hear the conversation of the couple in the next room. I don’t recommend this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Carlos

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the only thing was to dirty was the carpet
Stayed 3 nights in Aug 2024

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Oswaldo, MIAMI

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Customer service was outstanding, property conveniently located, however, the property is very outdated
Stayed 3 nights in Sep 2024

8/10 Good

Frantzdy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop terrace and pool.
Stayed 8 nights in Aug 2024

4/10 Poor

antonio

Stayed 3 nights in Aug 2024

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice stay over all
Stayed 3 nights in Sep 2024