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Hotel Los Condes

3.0 star property
Hotel with a 24-hour front desk, steps from Gran Via

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Photo gallery for Hotel Los Condes

Exterior detail
22-inch LED TV with cable channels, TV
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Reception
Lounge
Hotel Los Condes, a tranquil oasis in the heart of Madrid, offers a coffee shop and library for relaxation. Located near Plaza Mayor and Puerta del Sol, unwind with dry cleaning services while staying connected with free WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet friendly
  • Laundry
  • 24/7 front desk
The current price is SAR 257
SAR 283 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Single Use

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

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includes taxes & fees
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About the neighborhood

Map
Calle Libreros,7, Madrid, Community of Madrid, 28004

What's nearby

  • Gran Via - 2 min walk
  • Puerta del Sol - 9 min walk
  • Royal Palace of Madrid - 11 min walk
  • Plaza Mayor - 11 min walk
  • Prado Museum - 5 min drive

Getting around

  • Santo Domingo Station - 2 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Carl's Jr - ‬2 min walk

About this property

Hotel Los Condes

Hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hotel Los Condes provides a coffee shop/cafe, a library, and dry cleaning/laundry services. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), 1 meeting room, and free newspapers
  • Smoke-free premises, multilingual staff, and a computer station
  • A gift shop, a TV in the lobby, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 68 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with bathtubs and showers
  • 22-inch HDTVs with cable channels
  • Refrigerators, electric kettles, and heating

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 12 per person
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 22-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests who have booked a room with the airport transfer included must contact the nearest Aero City Airport Shuttle desk on arrival at the airport or alternatively call the hotel.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Best Western Hotel Los Condes
Best Western Hotel Los Condes Madrid
Best Western Los Condes
Best Western Los Condes Madrid
Hotel Los Condes Hotel
Hotel Los Condes Madrid
Hotel Los Condes Hotel Madrid
Best Western Hotel Los Condes

Frequently asked questions

Is Hotel Los Condes pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Los Condes?

This property doesn't offer parking.

What time is check-in at Hotel Los Condes?

Check-in start time: 12:30 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Hotel Los Condes?

Check-out is at noon.

Where is Hotel Los Condes located?

Located in Madrid Centro, this hotel is steps from Teatro Rialto and Gran Via. Puerta del Sol and Royal Palace of Madrid are also within 15 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 4 minutes.

Hotel Los Condes Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 305 out of 1002 reviews
Rating 8 - Good. 435 out of 1002 reviews
Rating 6 - Okay. 200 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
In the heart of Madrid Able to walk around the city center and full of shopping and dinning options
Stayed 2 nights in Jan 2025

10/10 Excellent

lotfi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to gran via, but overall everything was great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos muy buen tiempo. El staff bien amable, muy buena localización
Stayed 11 nights in Dec 2024

10/10 Excellent

William Velazquez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eduardo

Traveled with partner
Courtesy of the staff Professional
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Courtesy and professional staff
Stayed 1 night in Dec 2024

10/10 Excellent

KARLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el hotel, lo recomiendo y yo volveria a quedarme. Queda en un lugar muy accesible a compras, comida, actividades, puntos de interés, limpio, tranquilo. Incluye desayuno, no tiene mucha variedad, pero al menos aprovechamos a comer y hacer las actividades diarias desde temprano.
Stayed 7 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Once located in hotel could walk to all the sites. Metro close by also. Room was well appointed but there was a tight squeeze to walk around the bed in the room double bed single use. Blinds on window could not be opened so no view. Happy with location. Did not have the breakfasts. Safe and quiet. Would stay here again.
Stayed 3 nights in Nov 2024

6/10 Okay

Tania, Miami

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was ok but pillows were hard to sleep on. There were only bottles of soap/shampoo attached to wall where it was difficult to use if you wanted to wash underwear as bottles could NOT be removed from holder. They did not replace the toiletries and had to ask for tissues as only provide to small packets of 3 tissues each. Same goes for wet bar if you drank anything it was charged but not replaced unless asked for. A few of front desk workers were not very friendly. BTW what hotel has a door to street in bathroom? This was mind boggling! I would not recommend this hotel although very close to Gran Via which was only good thing!
Stayed 5 nights in Nov 2024

10/10 Excellent

Martha, SO PADRE ISLAND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as described!
Stayed 3 nights in Nov 2024

8/10 Good

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Oct 2024

6/10 Okay

Suresh

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Great staffs and helped during the stay. The renovation of the lobby was a bit inconvenient but overall was hood
Stayed 4 nights in Oct 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Location close to all the main attractions. Bars and restaurants so many to choose in the area. Shops amazing. Walking distance to Real Palace. Hotel offers breakfast at a good price. Staff were lively and polite
Stayed 2 nights in Oct 2024

6/10 Okay

Pablo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pablo Quintero
The hotel was nice, but on the day we arrived Carmen from the reception told us that the A/C was not working that time of the year, only the heater. The first night we had to sleep with the windows opened, but the noises from the street hardly let us sleep. The next day I spoke to Luis Miguel, the hotel manager and to Antonio from the reception (both were very nice), and the manager told us that noy even the heater was working, but he installed the A/C for our room. The space on our triple room was very limited because they just added a third bed to make it a triple room. That was a shame because the hotel was very nice as well as the breakfast. Thank you Antonio and Luis Miguel for being so nice and accommodating..
Stayed 2 nights in Oct 2024

10/10 Excellent

ana

Stayed 2 nights in Oct 2024

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, central location and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

10/10 Excellent

IRIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, muy limpio, staff muy amables.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo de 10!
Stayed 3 nights in Jul 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well situated…only 10 feet by Gran Vía. Everybody was wonderful, from Antonio to Carmen at the entrance. The only thing is that the city of Madrid Doesn’t clean around and is dirty all around the hotel. Inside the hotel clean and nice!
Stayed 9 nights in Jul 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value but very quiet for a central location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo, Managua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old fashion very good hotel in very convenient location
Stayed 5 nights in Jul 2024

10/10 Excellent

Eduardo, Managua

Liked: Staff & service, amenities, property conditions & facilities
Great hotel with very good breakfast in convenient yet quiet location
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Stayed 4 nights in Jul 2024

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in alley kinda of dark area. But it is close to Gran Via. You can walk to most major tourist areas. Metro station near by as well. Lots of places to eat. Some local and lots of American fast food. Hotel was nice and roomy. Elevators available. Beds a bit hard so had a hard time falling asleep. Staff friendly and helpful.
Stayed 3 nights in Jun 2024