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Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World

5.0 star property
Luxury Madrid hotel in Salamanca with a full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World

Lobby
Terrace/patio
Exterior
Premium bedding, down comforters, minibar, in-room safe
Staircase

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
  • Gym
    Gym
The price is SARĀ 1,422
SARĀ 1,565 total
includes taxes & fees
3 Dec - 4 Dec

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SARĀ 1,521 total
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About the neighborhood

Map
Hermosilla 2, Madrid, Madrid, 28001

What's nearby

  • Gran Via - 15 min walk - 1.3 km
  • Prado Museum - 18 min walk - 1.6 km
  • El Retiro Park - 4 min drive - 3.2 km
  • Puerta del Sol - 5 min drive - 3.5 km
  • Plaza Mayor - 5 min drive - 3.7 km

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ā€ŖTen Con Ten - ā€¬3 min walk
  • ā€ŖHabanera - ā€¬4 min walk
  • ā€ŖRodilla - ā€¬5 min walk
  • ā€ŖLe Pain Quotidien - ā€¬2 min walk
  • ā€ŖLa Mafia se sienta a la mesa - ā€¬1 min walk

About this property

Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World

Luxury hotel near U.S. Embassy
Located close to Gran Via and Prado Museum, Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a massage, a body treatment, and a facial at the onsite spa. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), smoke-free premises, and 6 meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 188 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and bidets
  • 37-inch plasma TVs with satellite channels and DVD players
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 40.00 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMā€“11:00 AM: EUR 40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Fenix Cocktail Bar
  • "Aduana" Restaurant

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (6458 square feet)
  • Meeting rooms - 6

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • 3 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 37-inch plasma TV
  • DVD player
  • Satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 40.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with MeliĆ” (MeliĆ”)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

Is Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World ?

Self parking is available for EUR 40.00 per day.

What time is check-in at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World ?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World ?

Check-out is at noon.

Does Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 105 per vehicle applies.

Where is Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World located?

Located in Salamanca, this luxury hotel is within a 15-minute walk of U.S. Embassy and Gran Via. Prado Museum and Puerta del Sol are also within 1 mi (2 km). Colon Station and Serrano Station are within a 5-minute walk.

Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1035 reviews" "
Rating 8 - Good. 206 out of 1035 reviews" "
Rating 6 - Okay. 53 out of 1035 reviews" "
Rating 4 - Poor. 13 out of 1035 reviews" "
Rating 2 - Terrible. 10 out of 1035 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular 5 star experience. Granted we paid for the upgraded rooms and service but it was worth every penny. Always available to help new travelers to Europe. Loved the recommendations help booking excursions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maritza, Chicago

Staff is very friendly. Location is excellent.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Salamamca. Concierge was excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Shahzad

Stayed 3 nights in Oct 2024

10/10 Excellent

Sandro, weston

Stayed 3 nights in Oct 2024

10/10 Excellent

alejandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Farouk

Traveled with family
Liked: Cleanliness
The room was very small, the conditions of the room and the hotel needed total renovation.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. I recommend it

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente localizacion, amable staff, servicio muy alto
Stayed 2 nights in Oct 2024

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extraordinary in both luxury and customer service. All staff know the meaning of making the customer feel important. Rooms, decor, food, everything is excellent. I particularly like the red-level service on the 7th floor. I've never stayed at a better hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

LUCERO

Stayed 1 night in Sep 2024

10/10 Excellent

Felipe, Miami

Stayed 2 nights in Sep 2024

10/10 Excellent

Jully

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent!
Stayed 1 night in Sep 2024

8/10 Good

Paulette Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

haoyu

Stayed 1 night in Aug 2024

10/10 Excellent

Branavan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just have the most amazing experience at the Felix Gran MeliĆ”, the instant we arrived were greeted very friendly and caring. We had an overnight flight and went to the hotel to leave the luggage, instead had the lovely surprise that the rooms were ready and could leave our stuff and get settle for the day-something we really appreciated! The buffet breakfast had a great selection, the space is gorgeous, comfortable and the service itā€™s EXCELLENT. Every single staff person were extremely helpful and welcoming, suggestions for activities, places to visit, timing, they offered help with reservations. A nice token is that the hotel has a car for guest services, it was available that night and it gave us a ride to the restaurant we made reservations that evening. Location is unbeatable!, in a very safe location, 7 minutes walking distance to AlcalĆ” door, terrazas for dinner, 10 minutes from the Prado museum and 15-20 puerta del sol. Definitely a place to stay!!! And we are really hoping to come back very soon!
Stayed 1 night in Aug 2024

10/10 Excellent

Moi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Larry, Newark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic old world charm in a beautiful and centrally located neighborhood close to multiple major attractions.
Stayed 2 nights in Aug 2024

2/10 Terrible

Carmen

Stayed 3 nights in Jul 2024

10/10 Excellent

Ryun

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great location in Madrid. Old world hospitality, modern amenities. I would recommend for a few days in Madrid.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rafael, DORAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Location, everything
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Fenix Gran MeliĆ” Is Your Home in Madrid
Excellent small hotel. Front desk staff very friendly and helpful. Front door staff also great and helpful with taxis and directions. Highly recommended.
Stayed 2 nights in Jul 2024

10/10 Excellent

ljubisa

Stayed 2 nights in Jul 2024