Hotel Ciudad de Alcalá

2.0 star property
Hotel in Alcala de Henares with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Ciudad de Alcalá

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi
Interior entrance
Interior entrance
Double Room Single Use | In-room safe, blackout drapes, iron/ironing board, free WiFi
Interior entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is SAR 154
SAR 170 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double or Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Triple Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 3 Twin Beds

Similar properties

About the neighborhood

Map
C/ Cánovas del Castillo 4, Alcala de Henares, Madrid, 28807

What's nearby

  • Plaza Cervantes - 9 min walk
  • Convent of Las Clarisas de San Diego - 9 min walk
  • University of Alcala - 9 min walk
  • Monastery of San Bernardo - 9 min walk
  • La Garena Plaza Shopping Center - 6 min drive

Getting around

  • Alcalá de Henares Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Cafetería - Restaurante San Isidro - ‬5 min walk
  • ‪Cerveceria la Cartujana - ‬6 min walk
  • ‪Cervecería Indalo - ‬7 min walk
  • ‪Estación de Alcalá de Henares - ‬2 min walk
  • ‪Pizzeria Carlos - ‬5 min walk

About this property

Hotel Ciudad de Alcalá

Hotel in the city center
Hotel Ciudad de Alcalá provides amenities like a coffee shop/cafe and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), luggage storage, and a front-desk safe
  • Free newspapers, multilingual staff, and a 24-hour front desk
  • Tour/ticket assistance, smoke-free premises, and an elevator
Room features
All guestrooms at Hotel Ciudad de Alcalá offer comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with bathtubs and hair dryers
  • 15-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8 per day)
  • Limited onsite parking

Food and drink

  • 1 coffee shop/cafe

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 15-inch flat-screen TV
  • Digital channels

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.6 per day

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 8 per day
  • Rollaway bed fee: EUR 10.6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares

Frequently asked questions

Is Hotel Ciudad de Alcalá pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ciudad de Alcalá?

Self parking is available for EUR 8 per day. Limited spots are available.

What time is check-in at Hotel Ciudad de Alcalá?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ciudad de Alcalá?

Check-out is at 11:30 AM.

Where is Hotel Ciudad de Alcalá located?

Located in the heart of Alcala de Henares, this hotel is within a 10-minute walk of Palacio Laredo, Convent of San Juan de la Penitencia, and Capilla de las Santas Formas. Teatro Salon Cervantes and Plaza Cervantes are also within 10 minutes. Alcalá de Henares Station is only a 3-minute walk.

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Hotel Ciudad de Alcalá Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 72 reviews
Rating 8 - Good. 26 out of 72 reviews
Rating 6 - Okay. 23 out of 72 reviews
Rating 4 - Poor. 5 out of 72 reviews
Rating 2 - Terrible. 5 out of 72 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Leah

Liked: Staff & service
Disliked: Cleanliness
Guests at the hotel were very noisy
Stayed 2 nights in Sep 2024

6/10 Okay

Chip

Liked: Cleanliness, staff & service
Never get a room on the bottom floor.
Stayed 3 nights in Sep 2023

6/10 Okay

Gerard

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Necesita modernizarse, cambiar los colchones y somieres además de mejorar la insonorización, se oye todo de los vecinos y del pasillo. Estaba todo muy limpio, eso si.
Stayed 1 night in Dec 2024

6/10 Okay

PATROCINIO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cobran más en hotel que por Internet
Stayed 2 nights in Nov 2024

6/10 Okay

JOSE LUIS

Stayed 2 nights in Nov 2024

10/10 Excellent

Seunghyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de la estación!

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, room comfort
La estancia ha sido correcta,el hotel necesita una actualización de las instalaciones.
Stayed 2 nights in Oct 2024

6/10 Okay

marleny

I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.
Stayed 1 night in Oct 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alcala de henares
Buena edificacion, buen mobiliario pero se puede mejorar mas, no lo echen al olvido.
Stayed 1 night in Sep 2024

6/10 Okay

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None.
Stayed 2 nights in Sep 2024

8/10 Good

MARI PAZ

Liked: Cleanliness, staff & service, property conditions & facilities
Correcto
POSITIVO: Económico, limpio y camas cómodas. NEGATIVO: Sólo había un enchufe y estaba en el baño. A la habitación 206 no llegaba el WiFi.
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Jesús María

Liked: Staff & service
Disliked: Property conditions & facilities
Muy viejo, poco espacioso,antiguo, poco iluminado, eso sí con toda una pared de espejos. Nos gustó la situación
Stayed 1 night in Jul 2024

10/10 Excellent

Marlon

Stayed 2 nights in Feb 2024

10/10 Excellent

Marlon

Liked: Amenities
Stayed 2 nights in Jan 2024

8/10 Good

Marlon

Stayed 1 night in Jan 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Verónica

Stayed 2 nights in Oct 2023

2/10 Terrible

tirso

Disliked: Cleanliness
Le falta condiciones
Stayed 4 nights in Oct 2023

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Nada en especial sólo que tuvimos un problema con el aire acondicionado y lo solucionaron super rápido.
Stayed 2 nights in Jun 2023

8/10 Good

Roberto

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Ramón

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cama para tirar a un contenedor y ruido
La cama era peor que una cama recogida de un contenedor somier roto se movía y no hablemos del colchón con más baches que laN2 un folladero imposible dormir con dos lesbianas follando hasta las 4:00 de la madrugada llegue agotado y me fuy más cansado por la mañana nada aconsejable si buscas descansar
Stayed 1 night in Nov 2022

6/10 Okay

Rodolfo

Liked: Staff & service
Por el costo estuvo ok, nada espectacular.
Stayed 1 night in Sep 2022