Save

Hotel Arosa

Upscale hotel, walk to Gran Via

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Arosa

Front of property
Double Room (Plus) | View from room
Front of property
Double Room (Japanese Style) | Minibar, in-room safe, iron/ironing board, cribs/infant beds
Buffet
Reviews
7.6

Good

Popular amenities

  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym
  • Parking available
    Parking availableParking available
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Salud 21 Edificio Gran Via 29, Madrid, Madrid, 28013
  • Popular LocationGran Via1 min walk
  • Popular LocationPuerta del Sol5 min walk
  • Popular LocationPlaza Mayor10 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)25 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Not very friendly staff. Good hotel location but not very clean. Carpets in pathways are not clean and give a terrible f...
Alvaro
May 31, 2017

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Standard Twin Room, 2 Twin Beds

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Japanese Style)

Double Room (Japanese Style) | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Double Room (Japanese Style)

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Minibar, in-room safe, iron/ironing board, cribs/infant beds

Single Room, 1 Twin Bed

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room (Not refundable)

Minibar, in-room safe, iron/ironing board, cribs/infant beds

Single Room (Not refundable)

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Plus)

Double Room (Plus) | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Double Room (Plus)

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (Not refundable)

Minibar, in-room safe, iron/ironing board, cribs/infant beds

Standard Double Room (Not refundable)

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Not refundable)

Standard Twin Room (Not refundable) | Minibar, in-room safe, iron/ironing board, cribs/infant beds

Standard Twin Room (Not refundable)

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, iron/ironing board, cribs/infant beds

Standard Double Room

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Madrid

Hotel Arosa is located in Madrid Centro, a neighborhood in Madrid. Prado Museum and Lope de Vega Theatre are cultural highlights, and some of the area's popular attractions include Madrid Amusement Park and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at WiZink Center or Santiago Bernabéu Stadium.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 10 min walk
  • Royal Palace of Madrid - 16 min walk
  • Prado Museum - 16 min walk

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tapa Tapa Montera - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dunkin´España - ‬2 min walk

About this property

Hotel Arosa

Upscale hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hotel Arosa provides laundry facilities, a gym, and more.
Other perks include:
  • Self parking (surcharge), laundry services, and a front-desk safe
  • An elevator, concierge services, and tour/ticket assistance
Room features
All 116 rooms feature comforts such as fireplaces and air conditioning, as well as thoughtful touches like safes and minibars.
Other conveniences in all rooms include:
  • Rollaway/extra beds and daily housekeeping

Property amenities

Parking and transportation

  • Self parking on site (surcharge)

Things to do

  • Fitness center

Family friendly

  • Cribs/infant beds available
  • Laundry facilities
  • Rollaway beds available

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Accessibility

  • Elevator

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds available
  • Rollaway beds available

Bathroom

  • Hair dryer

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Fireplace
  • Iron/ironing board
  • Safe

Policies

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Arosa Madrid
Hotel Arosa
Arosa Madrid
Hotel Arosa Hotel
Hotel Arosa Madrid
Hotel Arosa Hotel Madrid

Frequently asked questions

How much is parking at Hotel Arosa?

Self parking is available for a fee.

Where is Hotel Arosa located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via, Puerta del Sol, and Lope de Vega Theatre. Plaza de España - Princesa and Plaza de Santa Ana are also within 10 minutes. Gran Via Station is only a 2-minute walk and Callao Station is 3 minutes.

Hotel Arosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 202 out of 996 reviews" "
Rating 8 - Good. 455 out of 996 reviews" "
Rating 6 - Okay. 243 out of 996 reviews" "
Rating 4 - Poor. 74 out of 996 reviews" "
Rating 2 - Terrible. 22 out of 996 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Janice, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, right off Gran Via and close to the metro stops (but it was close to everything, so we ended up walking everywhere).
Stayed 3 nights in May 2017

6/10 Okay

Alvaro, Bogota, Colombia

Liked: Cleanliness
Disliked: Staff & service
Good location. Not very good hotel
Not very friendly staff. Good hotel location but not very clean. Carpets in pathways are not clean and give a terrible first impression. Very poor room amenities. However, room are clean.
Stayed 4 nights in May 2017

6/10 Okay

Nathan, Hampshire

Disliked: Staff & service, property conditions & facilities, room comfort
4 star? I don't think so, but...
The hotel is a few metres off the Grand Via, about as central Madrid as you can get. For location, I don't think it could be beaten really. Thirty Euro fixed taxi fee whisks you here in about half an hour and is worth doing for the time saved, although a Metro station is nearby. The hotel reception is small (not a problem) but the staff seemed disinterested in everything. No smile, greeting or even an acknowledgement by looking up from the desk whenever guests came in or out. They would help with locations etc, but without friendliness. A definite case for customer service training. The hotel was tidy, but needed some TLC. Corridor and stair carpets were worn and dirty. I had a single room at the rear of the hotel overlooking a light well and other bedroom windows, service pipes, flues etc. The room was small (as most single rooms are) and tired, but the housekeeping staff did what thy could to keep it clean. I can see why other reviewers say the front rooms are noisy. The traffic is unrelenting madness. Didn't take breakfast (14 euros). The city is quite compact and most attractions can be walked from the hotel within 10-15 minutes. Red bus route 2 will take you to the Bernabeu Stadium if that's your thing. Stadium priority tickets sold on the bus (24 Euros). Impressive even as a non-football fan.

8/10 Good

Pat, St.Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in Madrid.
Wonderful city. Rich in history. Took several tours. Walked throughout city with no problems. A city I would return to visit.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great location
It was a 1 night stay. The staff were helpful. The single room was small, but functional. Great location. Smallest elevator ever!

10/10 Excellent

AJ, Washington, D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
While a bit worn, the hotel is great. Wonderful central location within easy access of the major sites in the central city and steps away from the Metro to range further our. They have a separate office center if you need to access a computer/printer as well as a large and well stocked breakfast buffet. The room and hotel as a whole were spotlessly clean. My room was larger than my expectation for a European hotel and the bathroom almost spacious - plenty of room to move around without bumping into things. On the whole it was very comfortable, and I had a pleasant stay.

8/10 Good

matt, leicester

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in a great location.
Great hotel in a great location. Ideal to use as a base to explore the city. Great breakfast!

6/10 Okay

Ujjalendu

Disliked: Cleanliness, property conditions & facilities, room comfort
It is a noisy hotel. Rooms are sound transparent.

6/10 Okay

Andrew

Liked: Cleanliness
Great location but not 4 star standard hotel
Hotel is in a great location, however the rooms are in need of renovation and the property does not live up to a four star standard in terms of standard of accommodation or services offered (no bar or room service, tiny reception area). Air con didn't work in room only pumped out heat) so not great on a hot day! If you can secure a good rate and don't expect a real 4* standard then you'll be ok!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
See Madrid
Good central location, walked almost everywhere. Excellent breakfast buffet. Hotel undergoing some renovation so evening bar not available.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not good enough for a 4 star hotel
The hotel is very central but it does get noisy outside at night. The reception was tiny with just a desk and 2 lifts. One of these lifts was really small. The room was quite small. The TV (CRT) did not work and the safe did not work. On the positive side there was free WIFI. The breakfast was in a small room on the top floor when I went there were no free tables.

4/10 Poor

Mary, NYC

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
if you don't have back problems you will
1. Felt like I slept on a board the beds awful 2. Rooms a sweat box there isn't AC had to open the window but there aren't screens so there's potential to have a pegion visit in the middle of the night 3. Location was good and it was very clean 4. But for the same Price I could have actually stayed at a decent place with a larger room and a comfortable bed 5. Personnel were mostly pleasant I just wouldn't do it again and I wouldn't suggest it for anyone I liked

4/10 Poor

Mauricio, Laredo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location, bad rooms.
Hotel has a good location, but I was disappointed in different things, first I was expecting to have a "room with a view" but the view is to an internal bad looking patio and windows of other rooms, the bed is on the floor, uncomfortable, TV didn't work. The positive things of this place is their Personnel, all of them are very kind and you can get a good breakfast. Don't expect to have a view to the street, is not located right next to Gran Via, is half a block of it.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Center of Madrid
Hotel was average. Not the prettiest place. It was clean. Staff was average. Great location

2/10 Terrible

AFF, Sweden

Disliked: Staff & service, property conditions & facilities, room comfort
never again!
Let me make it simple and short! If you don't care about the location and you care about the comfort, DO NOT STAY THERE! the only positive thing was the location. The receptionist (Borja) was extremely unfriendly and arrogant, didn't even say hello and welcome to me.... very noisy rooms! You can here the neighbouring rooms well! Not a good one :(

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Base to explore Madrid
Nice, clean room. Helpful staff on reception. My only slight warning is that as the hotel is very central it was very noisy on Saturday night.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in downtown
Good location, easy to access Metro stations, and a great diversity of shopping and eating. It's an old building, comfortable, but lousy internet! And we have to ask frequently for toilet paper, that always forgot to add!

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Good central hotel great for getting around.
Only there for two nights but the hotel was adequate for our needs. Very noisy road but this is the location not the fault of the hotel.

4/10 Poor

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worst Hotel
This hotel is very dirty and has a foul oder. Additionally the rooms do not have mattresses. The rooms have a futon pad as your bed. It was so uncomfortable and hurt the backs of both of us. We were in back pain the next day which made it difficult to walk the city and see the sights. I am at a loss why a hotel would remove beds and leave you with a pad. This explains why the room was nonrefundable. If it had been refundable I would have left. I am extremely disappointed that hotels .com would have this hotel on their site.

10/10 Excellent

ISABEL, MAR DEL PLATA, ARGENTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT TIME.
NICE HOTEL, STAFF AND SPECIAL AEREA TO BE IN MADRID.

6/10 Okay

cuse

Disliked: Cleanliness, property conditions & facilities, room comfort
Location good but hotel needs updates
Pros: a block and a half from the metro, right on gran via. Cons: the hotel needs a lot of updates. The rooms are very dark and dim. The ventilation (ac/heat) does not work. The bathroom looks dirty and wore. The amenities are little to none. Shampoo, shower gel and conditioner all in one and it looks dirty.

10/10 Excellent

Gow, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I stayed for 2 nights in December 2016, the location was amazing just of Main Street in Gran Via. The rooms were well decorated, clean, good size and great bathroom. The staff were professional and friendly and spoke good English. The breakfast was great too, lots of choice and tasty. I would recommend this to everyone.

8/10 Good

Appinhighlander, Boynton Beach, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in the Heart of Madrid
The Hotel Arose is a wonderful find in a city full of lodging because it is affordable, comfortable, and supremely located along Madrid's Gran Via, only minutes from the Puerto del Sol and the Plaza Major and in the midst of a shopper's paradise. The hotel entrance is on the Calle de ls Segura only fifty feet from the Gran Via. Madrid metro/subway stations are less than two blocks away in almost any direction. The rooms are pleasantly furnished and spacious, and the buffet breakfast is more than sufficient for the heartiest appetite. For dinner, one needs look no further than 19 Sushi Bar located immediately next door or one of the thousands of wonderful restaurants and tapas bars in Madrid. If you're craving a great hamburger (in Madrid . . .really?) there is a Five Guys Hamburgers only a block away along the Gran Via!