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Hotel Serrano

4.0 star property
Hotel with a 24-hour front desk, near Gran Via

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Serrano

Reception
Exterior
Exterior
In-room safe, laptop workspace, soundproofing, free WiFi
Food court

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is SAR 409
Price available on 01/12/2024

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room Single Use

Hair dryer, bidet, towels

Double Room Single Use

Highlights

Soundproofed
Air conditioning
HDTV
Private bathroom
Bidet
Hair dryer
Daily housekeeping
Laptop workspace
  • 18 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, laptop workspace, soundproofing, free WiFi

Double Room

Highlights

Soundproofed
Air conditioning
HDTV
Private bathroom
Bidet
Hair dryer
Daily housekeeping
Laptop workspace
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, laptop workspace, soundproofing, free WiFi

Single Room

Highlights

Soundproofed
Air conditioning
HDTV
Private bathroom
Bidet
Hair dryer
Daily housekeeping
Laptop workspace
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, soundproofing, free WiFi

Superior Room

Highlights

Soundproofed
Air conditioning
HDTV
Separate bedroom
Private bathroom
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Bar (on property)
Petit Palace President Castellana
Pet friendly
Free WiFi
Air conditioning
Breakfast available
8.0 out of 10, Very Good, (933)
The price is SAR 484
SAR 523 total
includes taxes & fees
2 Dec 2024 - 3 Dec 2024
Petit Palace President Castellana

About the neighborhood

Map
Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006

What's nearby

  • U.S. Embassy - 6 min walk
  • WiZink Center - 3 min drive
  • Gran Via - 3 min drive
  • Santiago Bernabéu Stadium - 4 min drive
  • Puerta del Sol - 6 min drive

Getting around

  • Nunez de Balboa Station - 7 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Five Guys Serrano - ‬4 min walk
  • ‪Honest Greens Serrano - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tatel - ‬5 min walk
  • ‪Cervecería Serrano - ‬4 min walk

About this property

Hotel Serrano

Upscale hotel near WiZink Center
Located close to Calle de Alcalá and Puerta de Alcalá, Hotel Serrano provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), babysitting (surcharge), and luggage storage
  • An elevator, multilingual staff, and tour/ticket assistance
  • Concierge services, a front-desk safe, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Serrano boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • Daily housekeeping and phones

Languages

English, Italian, Polish, Spanish

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 30 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Serrano Madrid
Serrano Madrid
Hotel Serrano Silken Madrid
Hotel Serrano Silken
Serrano Silken Madrid
Serrano Silken
Hotel Serrano Managed by Silken

Frequently asked questions

Is Hotel Serrano pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Serrano?

As of 2 Dhuʻl-Qiʻdah 2024, prices found for a 1-night stay for 2 adults at Hotel Serrano on 1 Dhuʻl-Hijjah 2024 start from $117.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Serrano?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Serrano?

Check-out is at noon.

Where is Hotel Serrano located?

Located in Salamanca, this hotel is within a 15-minute walk of Paseo de la Castellana and U.S. Embassy. Gran Via and Puerta de Alcalá are also within 1 mi (2 km). Nunez de Balboa Station is 7 minutes by foot and Ruben Dario Station is 7 minutes.

Hotel Serrano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 167 out of 336 reviews" "
Rating 8 - Good. 116 out of 336 reviews" "
Rating 6 - Okay. 38 out of 336 reviews" "
Rating 4 - Poor. 11 out of 336 reviews" "
Rating 2 - Terrible. 4 out of 336 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS, key biscayne

Liked: Cleanliness, staff & service
Excellent location
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for families visiting Madrid. Safe, clean and walkable to attractions, shopping and restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for family trip in Madrid. Walking dustance to attractions, stores and restaurants
Stayed 2 nights in Sep 2024

8/10 Good

Alessandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Edna

Stayed 1 night in Aug 2024

2/10 Terrible

Pablo

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Silvia

Stayed 1 night in Jul 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of Salamanca. Had a great stay here. Would recommend. Staff was professional and warm. Breakfasts were diverse and delicious.
Stayed 7 nights in Jun 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Not worth the value. Would not stay again.
No ramp at entrance. Just stairs. Small elevator and rooms, no coffee machine or anything in room. You expect that for that price. This hotel is not updated, just old style. I would not stay here again.
Stayed 1 night in Jun 2024

6/10 Okay

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Slightly hot.
Anniversary trip with my wife. First time in Spain, in general the hotel was fine, location was excellent, breakfast was very good. The biggest complaint was the air conditioner. Spain was very hot at this time of the year, although the hotel and the room had an a/c, it wasn’t doing a great job. I do want to mention that of the 3 hotels that I stayed on during this trip. Only one had a good a/c, in Spain it seems like a/c units are not common, or maybe regulated as malls, museums, and pretty much every building we visited had no a/c or the temperature was set probably around 76-78 degrees.
Stayed 2 nights in Jun 2024

8/10 Good

Gareth

Stayed 1 night in May 2024

8/10 Good

Orr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Ethel

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

pilar

Stayed 1 night in Apr 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Location, clean, a few minuts from Puerta de Arcalá
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and a nice walk to el centro (30 mins). Very close to the US Embassy where I had a meeting. Great stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant return to Madrid!
It's been a long time between visits to Madrid and my recollection was foggy re: best areas to stay. We chose Salamanca on recommendation and then found Hotel Serrano via a search. It was an excellent choice and will most likely return. Comfortable room, quiet environment and a very friendly (and helpful) staff made the stay most enjoyable. Highly recommend.
Stayed 2 nights in Jan 2024

4/10 Poor

Julio

Disliked: Property conditions & facilities

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable quality hotel
Very pleasant stay at this hotel. Situated next to an important boulevard in the city. So many good restaurants in the chic Salamanca neighborhood! Short walk to Gran Fénix hotel for Súper cocktails at night. Price/quality cannot be beat.
Stayed 2 nights in Dec 2023

10/10 Excellent

Luis, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for tourists. You can walk to key areas such as El Retiro, Gran Vía, etc.
Stayed 1 night in Nov 2023

10/10 Excellent

Luis, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for such location
Stayed 1 night in Nov 2023

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay!!
Stayed 6 nights in Oct 2023

10/10 Excellent

Altoon, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location service rooms all great!
Stayed 1 night in Jul 2023