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Hostal Royal Cruz

3.0 star property
Central hostal connected to the convention center in Madrid Centro with a 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hostal Royal Cruz

Front of property
Cafe
Front of property
Double Room, Balcony | Premium bedding, in-room safe, soundproofing, free WiFi
Cafe

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is SAR 450
SAR 495 total
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Twin Room, Ensuite

Premium Twin Room, Ensuite | Premium bedding, in-room safe, soundproofing, free WiFi

Premium Twin Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Digital channels
  • 11 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Double Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, in-room safe, soundproofing, free WiFi

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin Room, Ensuite

Family Twin Room, Ensuite | Premium bedding, in-room safe, soundproofing, free WiFi

Family Twin Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Digital channels
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Twin Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Digital channels
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception
Hostal Castilla II - Puerta del Sol
Free WiFi
Air conditioning
Breakfast available
Housekeeping
8.2 out of 10, Very Good, (722)
The price is SAR 367
SAR 396 total
includes taxes & fees
10 Nov - 11 Nov
Hostal Castilla II - Puerta del Sol

About the neighborhood

Map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012

What's nearby

  • Plaza de Santa Ana - 2 min walk
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 6 min walk
  • Gran Via - 8 min walk
  • Prado Museum - 12 min walk

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Dubliners - ‬1 min walk
  • ‪Eccolo Gelato - ‬1 min walk
  • ‪Pez Tortilla - ‬1 min walk
  • ‪Maestro Churrero - ‬1 min walk
  • ‪Casa Toni - ‬1 min walk

About this property

Hostal Royal Cruz

Hostal near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, Hostal Royal Cruz provides a free daily manager's reception, a snack bar/deli, and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and coffee/tea in the lobby
  • Tour/ticket assistance, a front-desk safe, and luggage storage
  • An elevator and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hostal Royal Cruz offer perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Heating and daily housekeeping

Languages

English, Spanish

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

Is Hostal Royal Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Royal Cruz?

Limited spots are available.

What time is check-in at Hostal Royal Cruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hostal Royal Cruz?

Check-out is at 11:00 AM.

Does Hostal Royal Cruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Hostal Royal Cruz located?

Located in Madrid Centro, this hostal is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station and Tirso de Molina Station are within a 5-minute walk.

Hostal Royal Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 248 reviews" "
Rating 8 - Good. 77 out of 248 reviews" "
Rating 6 - Okay. 12 out of 248 reviews" "
Rating 4 - Poor. 2 out of 248 reviews" "
Rating 2 - Terrible. 1 out of 248 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small. The bed very comfortable. You are on a main street with bars across the street & cars driving by all night. This building is four Hostel's on all the floors. They do have an elevator however when we arrived to check in it was out of order & had to haul the luggage up to the third floor. It was working by the time we returned from our evening out. This was perfect for our last night in Madrid.
Stayed 1 night in Oct 2024

8/10 Good

Jodi

Liked: Staff & service
Room much too small and no storage but friendly and helpful ataff
Stayed 2 nights in Oct 2024

4/10 Poor

guofang

Traveled with family
Liked: Cleanliness, staff & service
Too noisy at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for getting around downtown Madrid. Easy access to Sol subway station. Lots of food and drink options. Staff are very kind. Hostel is absolutely spotless! Would highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the property. The facilities and the staff were amazing, very friendly when we arrived and the property was easy to locate. It was
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic, the room was super clean, and the staff were fantastic!! Thank you Maria! You made us feel at home here
Stayed 1 night in May 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, clean, efficient rooms in the center of Madrid. Close to transit, or walk to most major sites. The staff are really helpful and kind!
Stayed 2 nights in May 2024

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, basic, very clean
While it was small and basic, the room was very cozy and quiet, and we slept amazingly well. All was new, all was clean. Service in the reception was efficient and nice. Location is as central as it gets. You basically get down and you're just in the center of Madrid. Great experience.
Stayed 1 night in Apr 2024

10/10 Excellent

MARCIA, Plainfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room had a great space with a private bathroom. Friendly staff and free snacks, coffee, water was a plus. It did not disappoint us even though it’s a “Hostal” we felt like it was a small hotel the whole time. A little confusing to find at first, it’s located in the same building as other hostels but we figured it out pretty quickly. Very safe!!! Great food options near us, walkable to almost anywhere. Definitely recommend
Stayed 3 nights in Feb 2024

8/10 Good

Christoph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Ileana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mil gracias por hacer que mi estadía en Madrid fuera magnífica! Desde que abrí la puerta al hostal se respira aroma a limpio. Rosa es un encanto y el servicio es muy placentero. El local está bien céntrico y es bien seguro. Lo recomiendo!!
Stayed 4 nights in Nov 2023

6/10 Okay

Sharon Cornu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Daniel, ny

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Our room was bigger than expected, super clean and comfortable, everything we needed for a weekend stay. Free tea, coffee, water and snacks also included. Would definitely stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

6/10 Okay

george

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: very clean, good water pressure in shower, common area with coffee and water, staff was pleasant and personable. Good location to walk in Sol area. Cons: even by European norms the room and bath were uncomfortably small for 2 people. Our room price was ridiculously expensive for this caliber of accomodation- over $200/night USD. Would not recommend for 2.
Stayed 2 nights in May 2023

2/10 Terrible

Pedro, Miami

Business traveler
Disliked: Staff & service
Horrible staffing! They are never around. And when they finally arrived, they do not solve anything.My mom had a stroke and died suddenly.As a result,I had to leave two days earlier to attend her funeral in Venezuela. I asked for a rain check or refund. They requested my email, and so far NO ANSWER. WILL NEVER STAY AT THIS PLACE AGAIN! Expedia should erase them as a choice.
Stayed 4 nights in May 2023

8/10 Good

Omega

Liked: Property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!!! The hostal was clean and the staff was very friendly. The rooms is very small. Our room was in the opposite way from the reception and was extremely noisy. They offer water bottles free of charge, which was super nice.
Stayed 3 nights in Mar 2023

8/10 Good

Stewart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large hostel, good location
Nice hostel, good location
Stayed 2 nights in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
A little taste of luxury, without the price tag
I spent three nights at this centrally located lodging. It is located on the third floor and is one of several apartments converted into a lodging facility with subdivided rooms. It was, by far, the best hotel I stayed during my two-week European trip. It was spotless clean and nicely arranged. The rooms are cleaned, and beds are made every day, as in a fancy hotel, and the staff is quite friendly and helpful. One unusual, but particularly useful feature are the various signages everywhere. At the entrance, there is a large map of Madrid with the main tourist sites to visit, and one wall in my room was covered with more helpful information, such as WiFi passwords (no need to carry around little paper slips with passwords).
Stayed 3 nights in Nov 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small place with only aboit 10 rooms. Very central location close to everything. Bed was very comfortable and I slept well. AC was good and shower heat and pressure was very good. Expect noise at night from the street and nearby establishments on rooms overlooking the street. The windows did a reasonable job limiting the noise but I would recommend using ear plugs. I would stay here again.
Stayed 7 nights in Oct 2022

8/10 Good

Itzel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even when the rooms are a little small, the property in general was very clean and the staff super friendly. In general was a good experience and the property is located near to the majority of the principal attractions.
Stayed 2 nights in Oct 2022

10/10 Excellent

Nancy

Stayed 1 night in Oct 2022