I thought I was going to receive a room with a safe, microwave and fridge but it might be my mistake. Place was extremely clean, quiet. I got keys for the floor door, main door and my room. My room was just ok just for me in the small side. Nice balcony to seat outside. It was extremely hot in Madrid and just the fan didn't help, opening the balcony door brought some noise inside. It is a quiet street but once in a while someone talks loud. Bathroom was shared but it seems nobody ever uses it...it was always like I left it and it was white and clean. Elevator was great but just only space for me and a carry on-I'm petite. I went next door hostal and it was same price but bigger room and with A/C so next time I will go next door. It is just 1 min walk from Plaza del Sol and Plaza mayor...and there is a cheap stores with prepared food next door, too. Subway in plaza del sol and bus stop in benavente just 2 min walk so from atocha take bus to benavente or subway.My room had a desk fan,private sink,hair drier, toiletries, plenty of towels, very comfy twin bed,fan, table and chair, old closet with hangers.