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H10 Puerta de Alcalá

4.0 star property
Eco-certified hotel with a 24-hour business center and a seasonal outdoor pool

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Photo gallery for H10 Puerta de Alcalá

Double Room, Terrace | Terrace/patio
Seasonal outdoor pool
Room | Down comforters, minibar, in-room safe, individually furnished
Interior entrance
Down comforters, minibar, in-room safe, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is SAR 506
SAR 557 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | Down comforters, minibar, in-room safe, individually furnished

Deluxe Double Room, Terrace, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Essential Double

Down comforters, minibar, in-room safe, individually furnished

Essential Double

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room, 1 Queen Bed with Sofa bed, Air conditioning (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Deluxe Quadruple Room, 1 Queen Bed with Sofa bed, Air conditioning (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed

View all photos for Essential Single

Down comforters, minibar, in-room safe, individually furnished

Essential Single

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Terrace

Double Room, Terrace | Down comforters, minibar, in-room safe, individually furnished

Double Room, Terrace

Highlights

Terrace
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually furnished

Superior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Free toiletries, hair dryer, towels

Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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9.4 out of 10, Exceptional, (1857)
The price is SAR 684
SAR 752 total
includes taxes & fees
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About the neighborhood

Map
Alcala, 66, Madrid, Madrid, 28009

What's nearby

  • WiZink Center - 11 min walk - 1.0 km
  • Gran Via - 19 min walk - 1.6 km
  • El Retiro Park - 20 min walk - 1.7 km
  • Prado Museum - 3 min drive - 2.1 km
  • Puerta del Sol - 5 min drive - 3.7 km

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Horchatería Alboraya - ‬2 min walk
  • ‪Casa Maravillas - ‬2 min walk
  • ‪Cervecería Vergara - ‬3 min walk
  • ‪Hokkaido - ‬3 min walk
  • ‪El Pimiento Verde - ‬3 min walk

About this property

H10 Puerta de Alcalá

Upscale eco-certified hotel near WiZink Center
Close to Calle de Alcalá and Puerta de Alcalá, H10 Puerta de Alcalá provides a poolside bar, a free daily manager's reception, and a terrace. The on-site international cuisine restaurant, Alcala Restaurant, serves breakfast. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), an electric car charging station, and a computer station
  • Meeting rooms, a front-desk safe, and luggage storage
  • Smoke-free premises, multilingual staff, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff and location
Room features
All 138 individually furnished rooms include thoughtful touches such as pillow menus and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Eco-friendly cleaning products, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 25 for adults and EUR 11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Individually furnished
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Does H10 Puerta de Alcalá have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 15 to May 16.

Is H10 Puerta de Alcalá pet-friendly?

No, only service animals are welcome at the property.

How much is parking at H10 Puerta de Alcalá?

Limited spots are available.

What time is check-in at H10 Puerta de Alcalá?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at H10 Puerta de Alcalá?

Check-out is at noon.

Where is H10 Puerta de Alcalá located?

Located in Salamanca, this eco-certified hotel is within a 10-minute walk of Calle de Alcalá, Paseo de la Castellana, and Puerta de Alcalá. WiZink Center and Plaza de Colon are also within 15 minutes. Principe de Vergara Station is only a 2-minute walk and Retiro Station is 5 minutes.

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H10 Puerta de Alcalá Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1009 reviews
Rating 8 - Good. 246 out of 1009 reviews
Rating 6 - Okay. 47 out of 1009 reviews
Rating 4 - Poor. 12 out of 1009 reviews
Rating 2 - Terrible. 11 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel in a great location!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and location
Stayed 2 nights in Dec 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good breakfast. Staff is excellent and very servicing. I recommend this hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Very close to the park, the rooftop was amazing. Room was a bit tight. Will come back.
Stayed 3 nights in Feb 2025

10/10 Excellent

JOSE FIDEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ! We will stay again ! Superb value for Money !
Stayed 7 nights in Dec 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff, the rooms was very clean smells very good, you can walked everywhere because is very centric, the rooftop is amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff. Would definitely stay again on my next trip to Madrid.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar and the servers are excelent
Stayed 3 nights in Dec 2024

8/10 Good

Elias

Liked: Staff & service, amenities, property conditions & facilities
Excellent work from all the staff, really impressed by the work of the staff. From all the hotel areas. The hotel is very nice and the location is great. Some stuff of the hotel needs fixing but everything else was just fine!
Stayed 8 nights in Jan 2025

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, just a bit too expensive
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location for shopping, dining and quick access to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel close to restaurants and shopping area.
Stayed 6 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in Dec 2024

10/10 Excellent

Rolando

Liked: Staff & service, property conditions & facilities
Excellent proprrty in an excellent location
Stayed 1 night in Oct 2024

10/10 Excellent

JOSE LUIS PIMENTEL

All good!
Stayed 7 nights in Feb 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did a great job introducing someone new to Madrid.
Stayed 1 night in Nov 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, close to everything! Amazing facilities, delicious breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect, it has very nice and clean rooms. The location is prime! You’re at walking distance from puerta del Alcalá and the Park retiro. Easy taxi/uber access. 5 star restaurants just across the street. Definitely will be staying here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Location is great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Minire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the outdoor pool and the hotel was clean and nice!
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at this hotel and always love it.
Stayed 1 night in Sep 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! Perfect location. Staff very friendly & accommodating. Loved our stay and will be back!
Stayed 2 nights in Aug 2024