Can't say enough good things about this property! Right off the Gran Via (a main thoroughfare in the center of Madrid), convenient to the Metro and buses, restaurants, shopping, and major sites of interest. It is not a fancy place but had everything we needed and great WiFi for the little bit of time we actually spent in the room. But mostly, I can't say enough good things about the people who worked there at reception, Andrea and Adrian! Their willingness to help with information, directions, and their command of English was so helpful to these Americans whose command of Spanish is sorely lacking! Multiple times Andrea's help and information really helped us out but without her kind help and attention to detail, we would not have been able to so seamlessly navigate the Covid testing we needed to do before entry into the US. Adrian helped us with the train schedules and station locations we needed for some day trips we had planned and both absolutely took care to explain everything we needed to know. This is not a fancy place, but safe, clean, comfortable beds and a unique and reasonable set up to stay right in the thick of things! And a washer and dryer to use from 6-10 PM and they provide the detergent (10 Euros to use-well worth it for these carry-on only travelers!) We and our friends had suites with a small kitchen and king size bed. Highly recommend!