Elba Madrid Alcalá

4.0 star property
Family-friendly Madrid hotel in San Blas-Canillejas with free airport shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elba Madrid Alcalá

Minibar, in-room safe, iron/ironing board, cribs/infant beds
View from property
Terrace/patio
Lobby
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Parking available
  • Gym
  • Room service
  • Housekeeping
  • Laundry

Room options

Family Room (Superior 2 Adults + 2 children)

  • Sleeps 2
  • 1 Twin Bed

Suite (2 adults)

  • Sleeps 2
  • 1 Twin Bed

Suite (2 adults + 1 child)

  • Sleeps 2
  • 1 Twin Bed

Executive Double Room (2 adults)

  • Sleeps 2
  • 1 Twin Bed

Executive Double Room (2 adults + 1 child)

  • Sleeps 2
  • 1 Twin Bed

Executive Double Room (3 adults)

  • Sleeps 2
  • 1 Twin Bed

Standard Double Room Single Use

  • Sleeps 2
  • 1 Twin Bed

Doble Elba

  • Sleeps 2
  • 1 Twin Bed

Doble Elba uso single

  • Sleeps 2
  • 1 Twin Bed

Family Double Room

  • Sleeps 2
  • 1 Twin Bed

Triple Room

  • Sleeps 2
  • 1 Twin Bed

Executive Double Room Single Use

  • Sleeps 2
  • 1 Twin Bed

Family Room (Superior 3 adults + 1 child)

  • Sleeps 2
  • 1 Twin Bed

Suite (2 adults + 2 children)

  • Sleeps 2
  • 1 Twin Bed

Suite (3 adults)

  • Sleeps 2
  • 1 Twin Bed

Suite (3 adults + 1 child)

  • Sleeps 2
  • 1 Twin Bed

Standard Double Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the neighborhood

Map
Calle De Alcala, 476, Madrid, MD, 28027

What's nearby

  • Arturo Soria Plaza Shopping Center - 4 min drive - 3.1 km
  • Riyadh Air Metropolitano - 5 min drive - 3.7 km
  • IFEMA - 5 min drive - 3.6 km
  • WiZink Center - 7 min drive - 4.3 km
  • Santiago Bernabéu Stadium - 9 min drive - 6.5 km

Getting around

  • Suanzes Station - 6 min walk
  • Coslada Station - 9 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive

Restaurants

  • ‪Restaurante Sanpas - ‬7 min walk
  • ‪La Gruta - ‬5 min walk
  • ‪Mawersa - ‬7 min walk
  • ‪El Barrilete - ‬4 min walk
  • ‪La Tagliatella - ‬4 min walk

About this property

Elba Madrid Alcalá

Upscale family-friendly hotel near IFEMA
Consider a stay at Elba Madrid Alcalá and take advantage of a free roundtrip airport shuttle, a terrace, and shopping on site. A garden, dry cleaning/laundry services, and a gym are available to all guests.
You'll also enjoy the following perks during your stay:
  • Bike rentals, babysitting (surcharge), and free newspapers
  • Multilingual staff, luggage storage, and a porter/bellhop
  • An elevator and a front-desk safe
Room features
All 261 rooms have amenities such as safes and high-speed internet, in addition to free newspapers and minibars.
More amenities include:
  • Bidets and hair dryers
  • Rollaway/extra beds, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free roundtrip airport shuttle

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds available
  • Rollaway beds available

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Cribs/infant beds available
  • Rollaway beds available

Bathroom

  • Bidet
  • Hair dryer

Entertainment

  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Free newspapers
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Holiday Inn Madrid Calle Alcala Hotel
Holiday Inn Calle Alcala
Elba Madrid Alcalá Hotel
Elba Madrid Alcalá Madrid
Elba Madrid Alcalá Hotel Madrid
Holiday Inn Madrid Calle Alcala

Frequently asked questions

What time is check-in at Elba Madrid Alcalá?

Check-in begins at 2 PM.

What time is check-out at Elba Madrid Alcalá?

Check-out is at noon.

Does Elba Madrid Alcalá provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Elba Madrid Alcalá located?

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Calle de Alcalá, Arturo Soria Plaza Shopping Center, and Centro Comercial Campo de las Naciones. IFEMA is 2.1 mi (3.4 km) away. Suanzes Station is 6 minutes by foot and Ciudad Lineal Station is 7 minutes.

Elba Madrid Alcalá Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 375 reviews" "
Rating 8 - Good. 189 out of 375 reviews" "
Rating 6 - Okay. 28 out of 375 reviews" "
Rating 4 - Poor. 5 out of 375 reviews" "
Rating 2 - Terrible. 5 out of 375 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jasleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, conveniently near metro, helpful staff (shout out to Diego), near eating places.
Stayed 1 night in Aug 2024

10/10 Excellent

Estrella, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with comfortable beds, clean and helpful staff. Beautiful lobby and cafeteria. Great outside covered terrace to enjoy music and drinks. Hotel provides a beautiful van to airport for pick up and drop off of hotel clients. Very happy with the experience.
Stayed 1 night in Jul 2018

8/10 Good

Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

8/10 Good

Varghese, India

Liked: Cleanliness, property conditions & facilities, room comfort
It was close to my Conference Center and it was convenient for me...
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Close to Metro Free shuttle from/to Airport
Stayed 4 nights in Nov 2017

8/10 Good

Gary, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Not very clear about pick up from airport apart from that very good service from reception to cleaners
Stayed 3 nights in Nov 2017

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good
Stayed 6 nights in Sep 2017

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view and proximity
Hotel was excellent. Within walking distance to Royal Palace and Gran Via. Across the street from Train and metro stations plus a shopping mall. Front desk was helpful and accurate in all of their directions and recommendations. Room had a beautiful view of city and can see Royal Palace in the far distance - and you can open windows. Bathroom a bit small and had to frequently request toilet paper. Breakfast was adequate but next door has a small cafeteria where the café con leche and toast are yummy. Definitely recommend restaurant next door Ferreiro it was excellent food and service.
Stayed 1 night in Aug 2017

8/10 Good

N, Uk

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Booked for 1 night as we had a long stopover in Madrid. WiFi was quite weak and breakfast wasn't fantastic but as it was only for one night can't complain. Everything else was perfectly fine to be honest. Walking distance from bus stops and subway station to take you into the centre of Madrid
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice time
I was staying in Madrid for just 24 hours and wanted to have a nice place to sleep while I traveled nearby area. Very nice accommodations. Pleased with the service!
Stayed 1 night in Aug 2017

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stressless
Very nice experience.
Stayed 1 night in Aug 2017

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Everything was very good except the wifi is poor. Being there for business, good wifi was needed to do work at night and the wifi was very slow. Otherwise, the staff was friendly and very helpful and the rooms were very nice.
Stayed 8 nights in Jun 2017

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

mary

Liked: Cleanliness
Disliked: Staff & service
Your site advertised shuttle service to airport that is why we booked there however service was not available for us instead we had to order 3 taxeis cost of approx 150.00 euros we could have at our previous hotel for less money..very disappointed in ...no compensationed offered for our inconvience.
Stayed 1 night in Jun 2017

8/10 Good

steve, woodstock,on

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with shuttle to Airport
Stayed one night,but pleasant enough. Plenty of restaurants within walking distance-turn right as u leave hotel. Own restaurant only opens certain days but has nice outside covered lounge. Expect many smokers... Generally no complaints,clean comfortable room.

4/10 Poor

Sue, West Palm Beach

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was very surprised at the lack of staff helpfulnes
Not a very good experience - shuttle does not run on weekends and hotel staff would not explain why or make any accommodation for having to pay a cab 30usd each way to the airport

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, good links to central Madrid with the Metro close by

6/10 Okay

frequent travel, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel staff. Varied in their rules. Seems each one
Each one has his her own rule they make up as we go. Hotel did not provide airport transport but advertise and charge for it

6/10 Okay

juan

Liked: Room comfort
Disliked: Cleanliness
The coffee cups in the room were dirty

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrong location
Wrong location to far from the city , Had to use the traine

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
5 minutes walk from metro. Helpful staff in every way.

6/10 Okay

Mike, New Zealand

Liked: Cleanliness, room comfort
Disliked: Staff & service
The room was good quality with great beds. The entire hotel was neat, tidy and nice. But the hotel staff were poor with english and not very friendly. The room service tasted horrible even for simple things like a hamburger and chips.

8/10 Good

KC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid hotel
Nice hotel rooms at great rates. Not centrally located, so not within walking distance of major downtown attractions. Closer to the airport.