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AC Hotel Carlton Madrid by Marriott

4.0 star property
Relax in style amidst art and culture. Enjoy first-rate amenities, delicious local cuisine and helpful staff.

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Photo gallery for AC Hotel Carlton Madrid by Marriott

View from property
Lounge
Lounge
Lounge
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is SAR 646
SAR 711 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, laptop workspace, soundproofing

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from property

AC Hotel Atocha by Marriott

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, (1001)
The price is SAR 596
SAR 656 total
includes taxes & fees
9 Mar - 10 Mar
AC Hotel Atocha by Marriott

About the neighborhood

Map
Paseo de la Delicias 26, Madrid, Madrid, 28045

What's nearby

  • Prado Museum - 14 min walk
  • El Retiro Park - 2 min drive
  • Gran Via - 3 min drive
  • Puerta del Sol - 3 min drive
  • Plaza Mayor - 3 min drive

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Restaurante Puerta de Atocha - ‬3 min walk
  • ‪Cafeteria Pando - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪El Rincón Asturiano - ‬3 min walk
  • ‪La Casina - ‬2 min walk

About this property

AC Hotel Carlton Madrid by Marriott

Upscale hotel near Prado Museum
Located close to El Retiro Park and Puerta del Sol, AC Hotel Carlton Madrid by Marriott provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site local cuisine restaurant, La Galerie, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Other perks include:
  • Continental breakfast (surcharge), express check-out, and a TV in the lobby
  • Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
  • An elevator, meeting rooms, and multilingual staff
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 122 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • La Galerie

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (2519 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 26 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

Is AC Hotel Carlton Madrid by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AC Hotel Carlton Madrid by Marriott?

This hotel doesn't offer parking.

What time is check-in at AC Hotel Carlton Madrid by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at AC Hotel Carlton Madrid by Marriott?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is AC Hotel Carlton Madrid by Marriott located?

Located in Arganzuela, this hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Prado Museum. El Retiro Park and Puerta del Sol are also within 1 mi (2 km). Palos de la Frontera Station and Madrid (XOC-Atocha Train Station) are within a 5-minute walk.

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AC Hotel Carlton Madrid by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 1003 reviews
Rating 8 - Good. 398 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Ju-hsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Looks new and well maintained. Very comfortable bed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Arys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with decent food options nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
100
Stayed 3 nights in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, was clean bright and comfortable. Gave me a very early check in which was very appreciated. Windows seemed thin because I could hear a lot of traffic
Stayed 1 night in Dec 2024

10/10 Excellent

Swaleha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel. Really nice clean and quiet. Walkable to a lot of restaurants choices. Amazing stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Regulo E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated and conveniently nearby all the Madrid landmarks.
Stayed 11 nights in Jul 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

10/10 Excellent

Nazer A

Liked: Amenities
Accessible and convinete location
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and the staff very helpful. charging a flat 25 euros for breakfast is unacceptable when all we want is coffee and a roll or an egg. It is rather close to the Prado but the neighborhood had few restaurants or cafes and people sleeping on the sidewalk. An area of heavy traffic and little charm. Very close to the Reina Sofia and Atocha Station. Again the staff are very helpful and the room clean and well equipped.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
The hotel was exactly what we required for a weekend in Madrid. An excellent location to sight see and from the money we walked in the staff were all very friendly. Rocio on reception checked us in quickly when we arrived and dealt with any questions efficiently. She is an asset to the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Breakfast can use some work but very good overall!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. Great front desk staff, clean/comfortable rooms. Would recommend.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive
Stayed 3 nights in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant staff and nice decor.
Stayed 2 nights in Jun 2022

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at desk, restaurant and cleaning staff. Great location!
Stayed 2 nights in May 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean and well maintained.
Stayed 7 nights in Jun 2022

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
A Great Hotel for Your Madrid Stay
We chose this hotel because it was close to Atocha Station and we had planned a few train trips in and out. The hotel is modern, stylish, and very comfortable. The room and bathroom were spotlessly clean. Staff were always friendly and helpful, and even though we could speak Spanish, their English was perfect. Highly recommended!
Stayed 1 night in Apr 2024

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff. Good location, near the railway station.
Stayed 6 nights in Oct 2022

10/10 Excellent

tresa a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well appointed. The location was excellent, near the Prado, Reina Sophia and the Atoche train station. The staff were incredibly kind and generous, providing a warm environment.
Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very strategic, close to Atocha station only walking distance and the room is good and breakfast is good.
Stayed 3 nights in Aug 2022

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. It was spacious as well. They also gave 1 complimentary water in the fridge which was kinda weird since they knew there were 2 people staying. It was like 5 min walk to the train station and perhaps a 15 min walk to atocha station. I as kinda slow so probably took longer for me. There were a couple of groceries and restaurants near the hotel as well. Overall it was okay.
Stayed 4 nights in Aug 2024