The hotel was good as far as the location is concerned, it was very close to Haram.
The hotel staff was not up to the mark to attend the guest . we had to wait in the reception for more than 2 hours though my booking was confirmed staff said it was cancelled and NO room available. After an argument and fight with the reservation dept i was finally allotted a room. The condition of the room was very bad with no room space I had taken Triple bed room, after viewing it on the website but it was not the way we had seen on the website. Very small room no space to move around not even for praying. The bathroom roof was leaking, bidet was broken, ciggerate smell all over the room, 3 nights NO room service. We wouldn't recommend this hotel to friends or relatives. I would rate it as a 2 star hotel.