Terrible Experience, we got there at 11.30 waited 4hrs to check in. Front desk guest service was Rude his name is abdulaziz, he didn’t care at all. No empty for us even though we travelled all the way from North America. He said you must wait for 4pm IAM BUSY CANT CHECK YOU IN. It’s Far from Al Haram, you have to walk 20minutes to get there. WIFE DOESNT WORK IN THE ROOMS. Expedia not sure why you have them on your site ? We paid for service that we never received. Not happy at all. Will not book again through Expedia.