Madinah (MED-Prince Mohammad Bin Abdulaziz) - 24 min drive
Restaurants
Kiffa - 6 min walk
الصالة التنفيذية - 2 min walk
Alhuda Lounge - 2 min walk
Cafe Najd - 5 min walk
الحرم - 1 min walk
About this property
Al Shourfah Hotel Madinah
Hotel near Prophet's Mosque
You can look forward to free continental breakfast, a coffee shop/cafe, and dry cleaning/laundry services at Al Shourfah Hotel Madinah. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
You'll also enjoy perks such as:
An elevator, free newspapers, and multilingual staff
A front-desk safe, a 24-hour front desk, and a porter/bellhop
Room features
All 728 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with satellite channels
Refrigerators, cookware/dishes/utensils, and electric kettles
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Free continental breakfast available daily 8:00 AM–10:00 AM
1 restaurant and 1 coffee shop/cafe
24-hour room service
Family friendly
Refrigerator
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Multilingual staff
Porter/bellhop
Business services
Business center
Accessibility
Elevator
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Cookware/dishes/utensils
Electric kettle
Free bottled water
Refrigerator
More
Phone
Safe
Slippers
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property
Property is also known as
Al Shourfah Hotel Madinah Medina
Al Shourfah Madinah Medina
Al Shourfah Madinah
Al Shourfah Madinah Madinah
Al Shourfah Hotel Madinah Hotel
Al Shourfah Hotel Madinah Madinah
Al Shourfah Hotel Madinah Hotel Madinah
Frequently asked questions
Is Al Shourfah Hotel Madinah pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Al Shourfah Hotel Madinah?
Check-in start time: 4:00 PM; Check-in end time: midnight.
What time is check-out at Al Shourfah Hotel Madinah?
Check-out is at noon.
Where is Al Shourfah Hotel Madinah located?
Located in Madinah City Center, this hotel is within 1 mi (2 km) of The Green Dome and Prophet's Mosque. Masjid Al Ghamamah and Baqi Cemetery are also within 15 minutes.
Al Shourfah Hotel Madinah Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 20 reviews" "
10 - Excellent
2
Rating 8 - Good. 2 out of 20 reviews" "
8 - Good
2
Rating 6 - Okay. 7 out of 20 reviews" "
6 - Okay
7
Rating 4 - Poor. 1 out of 20 reviews" "
4 - Poor
1
Rating 2 - Terrible. 8 out of 20 reviews" "
2 - Terrible
8
4.6/10
Cleanliness
4.8/10
Staff & service
4.0/10
Amenities
4.6/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
Traveled with family
29 December 2019
Nearer to masjid Nabwi saw. Breakfast war good. Catering manager Mr. Ali was very caring and good to all customers.
Terrible property. The only thing remotely nice is the location other than that this is the worst hotel to stay in.
Furqan
Stayed 1 night in May 2019
6/10 Okay
Irfan, London
Traveled with family
8 May 2019
Liked: Staff & service, amenities
Nice reception area but nothing else. The rooms were OK, bathroom very basic, beds were very uncomfortable. Good location, Prophets mosque was less than 5 mins away. But you get what you pay for. Better hotels cost more.
Irfan
Stayed 4 nights in Apr 2019
6/10 Okay
Shaheena
3 April 2019
Disliked: Staff & service
Poor room service, no towels provided even after requesting for soooo many yimes, manager was too nice and humble and took care of everything as soon as we met him. Cleanliness is average, even the bed linens were dirty the first two nights
This was the worst experience I have ever had in terms of cleanless ( entire hotel needs a proper house keeping manager) insects everywhere and terrible smell.
Also the disturtion was unbearable
Did not get the room we booked. No toiletries. No housekeeping. Toilet was not cleaned. Asked housekeeping to clean it. They said they will clean it when we will leave. I seriously do not want to say bad about anything. But when my family got insulted. That’s crossing the line. Worst stay of our life. I will not recommend this place to anyone.
Good Hotel, Very close to Al Masjid an Nabawi. Just cross the road. Clean and helpful Staff. Everyday room services asking for needs. Restaurant Staff are amazing. Specially Manager Mr. Mohamed Sayed, who is amazing person for customers.. Helpful and look after lots. For him I am accutally writing as he deserves good comments. Hope come back again same place and I will recommend friends & family too.
Verified traveler
6/10 Okay
Siti Aisha
17 April 2018
Liked: Cleanliness, staff & service, room comfort
Location very good. Hotel lift is always crowded. I advised to take the stairs if u are fit.
Worse experience no one speak English stayed 5 night they were charging me for 6 I had trouble explaining them no one speak English.won't ever book there again.
Despite having receipt of payment of full amount in advance from Expeida, they charged me excess amount for the same room without giving any reason , explanation or receipt. It was take it or leave it for the room which i have already paid in advance in full via Expedia. I am very much sure that the excess charges were gone in the pockets of receptionists since they didn't even issue any receipts against the same !
I went there around 3 am !! exhausted after a long trip to find out that they did not receive any confirmation about my booking so they asked me to book and pay again!! That was horrible !! And the price was way higher than what I found on Expedia!! So, I left them and stayed in other hotel!
Stayed in this hotel for the first time and must say I was surprised by the hotel.It is a few minutes walk to the Haram.room was really nice and cleaned daily.staff very helpful and breakfast was nice. Would stay there again in the future as the price was very reasonable
Rachid
Stayed 4 nights in Jan 2018
6/10 Okay
Verified traveler
13 January 2018
Liked: Staff & service
Nice hotel, close to Haram.
It is ok however renovation is needed especially for the toilets.
Verified traveler
Stayed 10 nights in Dec 2017
6/10 Okay
Verified traveler
5 January 2018
Liked: Room comfort
Disliked: Cleanliness, staff & service
Average
Beds were comfortable, location was good. Rooms were not cleaned once in the 7 days we were there. Service could definitely be improved.
The check-in was a nightmare but situation for resolved eventually. The check-in staff should be able to speak English but don't and this causes confusion and frustration all around.
The condition of the room and specially bathroom was tired and need of refresh.
Das Hotel ist total veraltet. Der Service ist sehr schlecht.
Zimmerreinigung gab es nur gegen Bezahlung an das Personal.
Wir würden dieses Hotel nie mehr buchen!