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"Overpriced"

"Overpriced, overhyped, and overwhelmingly disappointing I genuinely don’t understand the rave reviews about Sapana Village Lodge, my stay felt more like a lesson in what not to do in hospitality. Sure, the view is lovely… but you can’t sleep on a view. The room? Dim, musty, and crawling with ants quite the “rustic charm,” if that’s what you’re into. The bathroom felt like it hadn’t seen a proper cleaning in ages, and the linens had a damp, moldy smell that made me question everything. The service was painfully slow and disorganized. I waited over an hour for dinner and when it finally arrived, it was bland, lukewarm, and overpriced. The staff were friendly, but the whole place felt like it was running on guesswork and good intentions rather than actual management. What really pushed me over the edge was the outrageous pricing for activities. They charge a premium for basic excursions like canoe rides and jungle walks and we later found the exact same experiences literally down the road for half the price, with better guides and no pushy upselling. It felt like they were taking advantage of guests who didn’t know any better. If you’re into paying luxury prices for a mediocre lodge and a side of frustration, then maybe this is the place for you. "

"All staff are so friendly and good service, I love them sm!! Definitely I will come back again"

"Our stay at Riverbank Jungle Resort was truly unforgettable! The food was absolutely delicious, offering a variety of flavors that kept us excited for every meal. The jungle activities, including safaris and nature walks, were thrilling and well-organized, giving us a chance to witness incredible wildlife up close. The rooms were spacious, clean, and comfortable, providing a perfect retreat after an adventurous day. The staff was exceptionally friendly and attentive, ensuring that we felt welcome throughout our stay. If you’re looking for a perfect blend of adventure, relaxation, and hospitality, this resort is the ideal choice. Highly recommended!"

"The best things about this resort are the location and the staff. Sabrina on reception is always smiling and cheerful. She has "magic fingers" which repairs things. Sitaram Streatham is an outstanding waiter in the restaurant. He is very attentive but also very knowledgeable about local wildlife. Lovely gentle mannered man. Our room was very comfortable. The bathroom is a wet room so i struggle with wet floors but i bought a floor squeegy in town for just over £1 and that helped a lot. The food in the restaurant is very good and reasonably priced. Beer prices are good too. "

"From the moment we entered the downstairs reception area we were transported to a place of calm and friendly serenity. The rooms were clean, comfortable and equipped with everything we needed including a small mini bar. The staff were friendly and helpful. The breakfast was plentiful and delicious. I would definitely stay there again."

"Great place. So peaceful. "

"All the staff were lovely! You can easily book a 1-3 day safari and they will pack a lunch for you as well!! "

"This hotel is excellent in both location and hospitality. The staff are all incredible—friendly, helpful, and welcoming. The room was nearly perfect, with the only issue being the water pressure in the shower, which could use improvement. The kitchen staff stood out for their kindness and assistance, especially Hitlar and Rohit, who were exceptionally sweet. However, I would suggest the chef pay more attention to the momo, as the dough was too stiff, and the filling lacked juiciness. That said, the mutton curry was an absolute 10/10! Overall, I have nothing negative to say about the team—they are warm, helpful, and truly caring. Although small mistakes occurred, they weren’t a big deal, and I believe they can improve even further. Their thoughtfulness shone through when they arranged taxi pickups for us and helped with booking transport during a natural disaster. I am genuinely grateful for their outstanding hospitality. Thank you!"