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Rydges Mackay Suites

4.0 star property
Hotel in Mackay with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Rydges Mackay Suites

City view
Bar (on property)
One Bedroom Suite | Minibar, in-room safe, desk, blackout drapes
Reception
Fridge, coffee/tea maker, electric kettle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Room service
The current price is SAR 447
SAR 492 total
includes taxes & fees
28 Mar - 29 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Spa Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Spa Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Twin Suite

One Bedroom Twin Suite | Minibar, in-room safe, desk, blackout drapes

One Bedroom Twin Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Minibar, in-room safe, desk, blackout drapes

One Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Two Bedroom Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Two Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 87 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio King

Studio King | Minibar, in-room safe, desk, blackout drapes

Studio King

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Suite

Free toiletries, hair dryer, towels

Deluxe Spa Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One Bedroom Twin Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

One Bedroom Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Deluxe Two Bedroom Suite

Free toiletries, hair dryer, towels

Deluxe Two Bedroom Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 2 King Beds

Studio King

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
9 Gregory Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 7 min walk - 0.6 km
  • Bluewater Lagoon - 10 min walk - 0.9 km
  • Caneland Central - 11 min walk - 0.9 km
  • Harrup Park - 2 min drive - 2.2 km
  • Mackay Base Hospital - 5 min drive - 3.7 km

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬3 min walk
  • ‪The Rabbit Hole - ‬1 min walk
  • ‪Palace Hotel - ‬5 min walk
  • ‪Noodle Paradise Mackay - ‬4 min walk
  • ‪Zambrero - ‬1 min walk

About this property

Rydges Mackay Suites

Upscale hotel in a shopping district
Take advantage of dry cleaning/laundry services, a bar, and a gym at Rydges Mackay Suites. The on-site local and international cuisine restaurant, Moss on Wood, offers breakfast, lunch, and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a computer station, and a reception hall
  • A front-desk safe, a 24-hour front desk, and luggage storage
Room features
All 90 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, electric kettles, and heating

Languages

English

Similar properties

Spa

Quest Mackay on Gordon

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 386 reviews
The price is SAR 406
SAR 447 total
includes taxes & fees
28 Mar - 29 Mar
Quest Mackay on Gordon

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Moss on Wood
  • Moss on Wood Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 30 per person
  • Credit card charges are subject to a surcharge of 1.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Mackay Suites
Grande Suites Mackay
Mackay Grande
Rydges Mackay Suites Hotel
Mackay Grande Suites Hotel
Mackay Suites
Mackay Grande Hotel Mackay
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Frequently asked questions

Does Rydges Mackay Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Rydges Mackay Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rydges Mackay Suites?

Self parking is free at this property.

What time is check-in at Rydges Mackay Suites?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Rydges Mackay Suites?

Check-out is at 11:00 AM.

Where is Rydges Mackay Suites located?

Located in the heart of Mackay, this hotel is within a 10-minute walk of Artspace Mackay, Jubilee Park, and Mackay Enertainment and Convention Centre. Bluewater Lagoon and Caneland Central are also within 15 minutes.

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Rydges Mackay Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Daniella

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs facelift
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area with easy access to dining options
Stayed 1 night in Dec 2024

10/10 Excellent

Annemaree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff were fantastic definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024

6/10 Okay

Juliet

Disliked: Amenities, property conditions & facilities
This property needs some refreshing. There was nothing particularly wrong with it but it was tired and dated. Not up to Rydges standard.
Stayed 1 night in Feb 2025

10/10 Excellent

Cassi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to an assortment of restaurants and bars
Stayed 3 nights in Jun 2024

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great helpful staff, would definitely stay again
Stayed 1 night in Jan 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in an ok area. From our balcony, we could see graffiti on the building next to us. The room was nice & we really enjoyed our stay here, but the last 24 hours - they had a leak or something in the hallway & the area right outside our room smelled horrible like dead fish or something. Not sure what happened. All in all, we stayed 4 nights & we had a good time. The room was comfortable & was what we expected. Would recommend to anyone staying in this area, just note it’s not perfect.
Stayed 4 nights in Dec 2024

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff. Stay here often for business, well appointed rooms - highly recommend.
Stayed 3 nights in Aug 2022

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked early and got a good rate
Stayed 1 night in May 2024

6/10 Okay

Stacey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location of the property was excellent, very close to a range of restaurants. Room was clean and comfortable.
Stayed 1 night in Oct 2022

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Rydges was great Breakfast meal at Moss on wood wasn’t nice. Staff were very unhelpful and meal order took over 1 hour. Walked out as we where over waiting.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything
Stayed 1 night in Sep 2022

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and Ammenities
Great Hotel, good central location with great selection of cafes and bars below… Staff are always great and greet with a smile Highly recommend One Bedroom Apartments - well appointed and comfortable
Stayed 1 night in Nov 2022

6/10 Okay

Jodie

We were upgraded to a room with a disability shower which was not what I consider an upgrade to be.
Stayed 1 night in Sep 2024

6/10 Okay

Bette

Disliked: Property conditions & facilities
Very small room Bathroom badly needed update with mildew in tile grout. Overpriced for the standard of accommodation
Stayed 1 night in Apr 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Affordable No noise
Stayed 1 night in Jun 2022

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in one bedroom suite regularly when in town for business. Good size room, plenty of space to areas out. Kitchenette is good, washer / dryer in room handy. Good food options downstairs Highly recommend
Stayed 1 night in Jun 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Rooms are not sound proof and very noisy from outside noise. Wasn’t hot weather but the air conditioning system was not getting cold enough
Stayed 2 nights in Oct 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central mackay
Stayed 1 night in Mar 2024

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2022

6/10 Okay

Scott

Only a few off the staff smiled, the rest were very un-inviting. Would not go back in a hurry
Stayed 3 nights in Mar 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service
First room was above a night club and noisy, the windows did not shut properly and the wind made loud whistling noises but the friendly and helpful staff moved us to another room on the other side of the building and it was fantastic.
Stayed 1 night in Sep 2023