See all properties
Save

Rydges Mackay Suites

4.0 star property
Hotel in Mackay with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Rydges Mackay Suites

City view
Bar (on property)
Reception
Fridge, coffee/tea maker, electric kettle
One Bedroom Suite | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service
The current price is SAR 373
SAR 410 total
includes taxes & fees
14 Feb - 15 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Spa Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Spa Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Twin Suite

One Bedroom Twin Suite | Minibar, in-room safe, desk, blackout drapes

One Bedroom Twin Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Minibar, in-room safe, desk, blackout drapes

One Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Two Bedroom Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Two Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 87 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio King

Studio King | Minibar, in-room safe, desk, blackout drapes

Studio King

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Suite

Free toiletries, hair dryer, towels

Deluxe Spa Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One Bedroom Twin Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

One Bedroom Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Deluxe Two Bedroom Suite

Free toiletries, hair dryer, towels

Deluxe Two Bedroom Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 2 King Beds

Studio King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quest Mackay on Gordon

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 383 reviews
The price is SAR 403
SAR 444 total
includes taxes & fees
9 Feb - 10 Feb
Quest Mackay on Gordon

About the neighborhood

Map
9 Gregory Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 7 min walk
  • Bluewater Lagoon - 10 min walk
  • Caneland Central - 11 min walk
  • Harrup Park - 2 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬3 min walk
  • ‪The Rabbit Hole - ‬1 min walk
  • ‪Palace Hotel - ‬5 min walk
  • ‪Noodle Paradise Mackay - ‬4 min walk
  • ‪Zambrero - ‬1 min walk

About this property

Rydges Mackay Suites

Upscale hotel in a shopping district
Take advantage of dry cleaning/laundry services, a bar, and a gym at Rydges Mackay Suites. The on-site local and international cuisine restaurant, Moss on Wood, offers breakfast, lunch, and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), laundry services, and a front-desk safe
  • Concierge services, 4 meeting rooms, and a 24-hour front desk
Room features
All 90 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: AUD 15-30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Moss on Wood
  • Moss on Wood Bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 30 per person
  • Credit card charges are subject to a surcharge of 1.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Mackay Suites
Grande Suites Mackay
Mackay Grande
Rydges Mackay Suites Hotel
Mackay Grande Suites Hotel
Mackay Suites
Mackay Grande Hotel Mackay
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Frequently asked questions

Does Rydges Mackay Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Rydges Mackay Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rydges Mackay Suites?

Self parking is free at this property.

What time is check-in at Rydges Mackay Suites?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Rydges Mackay Suites?

Check-out is at 11:00 AM.

Where is Rydges Mackay Suites located?

Located in the heart of Mackay, this hotel is within a 10-minute walk of Artspace Mackay, Jubilee Park, and Mackay Enertainment and Convention Centre. Bluewater Lagoon and Caneland Central are also within 15 minutes.

Rydges Mackay Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in an ok area. From our balcony, we could see graffiti on the building next to us. The room was nice & we really enjoyed our stay here, but the last 24 hours - they had a leak or something in the hallway & the area right outside our room smelled horrible like dead fish or something. Not sure what happened. All in all, we stayed 4 nights & we had a good time. The room was comfortable & was what we expected. Would recommend to anyone staying in this area, just note it’s not perfect.
Stayed 4 nights in Dec 2024

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are not sound proof and very noisy from outside noise. Wasn’t hot weather but the air conditioning system was not getting cold enough
Stayed 2 nights in Oct 2024

6/10 Okay

Rocco, Melbourne

Stayed 2 nights in Oct 2024

8/10 Good

Glen

Stayed 1 night in Oct 2024

10/10 Excellent

Lenilton

Stayed 1 night in Sep 2024

10/10 Excellent

Mitchell, glenella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Karlie

Stayed 3 nights in Sep 2024

6/10 Okay

Jodie

We were upgraded to a room with a disability shower which was not what I consider an upgrade to be.
Stayed 1 night in Sep 2024

10/10 Excellent

Annemaree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff were fantastic definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Barton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rydges was great Breakfast meal at Moss on wood wasn’t nice. Staff were very unhelpful and meal order took over 1 hour. Walked out as we where over waiting.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The first night my son and I were woken up at least ten times. We gave up trying to sleep at 4am. People were just having fun but the coming and going all night was really frustrating. The second night we were kindly moved to a room away from the lifts. By 4am we were up again. The rooms had everything we needed and staff were lovely, but I certainly wouldn't recommend staying there on a weekend if sleep is something you need.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to an assortment of restaurants and bars
Stayed 3 nights in Jun 2024

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Cassi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in May 2024

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked early and got a good rate
Stayed 1 night in May 2024

6/10 Okay

Bette

Traveled with partner
Disliked: Property conditions & facilities
Very small room Bathroom badly needed update with mildew in tile grout. Overpriced for the standard of accommodation
Stayed 1 night in Apr 2024

6/10 Okay

Scott

Business traveler
Only a few off the staff smiled, the rest were very un-inviting. Would not go back in a hurry
Stayed 3 nights in Mar 2024

10/10 Excellent

Brendan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central mackay
Stayed 1 night in Mar 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great helpful staff, would definitely stay again
Stayed 1 night in Jan 2024