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Quest Mackay on Gordon

4.5 star property
Find your haven with an expertly crafted breakfast and refreshing drinks by the poolside bar. Enjoy top-notch amenities like a state-of-the-art gym to keep you active.

Choose dates to view prices

Photo gallery for Quest Mackay on Gordon

Spa
Premium bedding, in-room safe, desk, laptop workspace
Front of property - evening/night
Lake
Two Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • Gym
  • Breakfast available
  • Pool
  • Room service
The current price is SAR 415
SAR 456 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Executive

Studio Executive | Premium bedding, in-room safe, desk, laptop workspace

Studio Executive

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Studio | Premium bedding, in-room safe, desk, laptop workspace

Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Accessible Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Accessible Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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8.2 out of 10, Very Good, (345)
The price is SAR 391
SAR 430 total
includes taxes & fees
23 Feb - 24 Feb
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About the neighborhood

Map
27 Gordon Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk
  • Bluewater Lagoon - 17 min walk
  • Caneland Central - 18 min walk
  • Harrup Park - 2 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬6 min walk
  • ‪The Rabbit Hole - ‬7 min walk
  • ‪Palace Hotel - ‬6 min walk
  • ‪Burger Urge - ‬2 min walk
  • ‪Zambrero - ‬6 min walk

About this property

Quest Mackay on Gordon

Luxury hotel near Harrup Park
Located close to Artspace Mackay and Mackay Enertainment and Convention Centre, Quest Mackay on Gordon provides a terrace, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a vending machine
  • Luggage storage, an elevator, and barbecue grills
  • Tour/ticket assistance, a front-desk safe, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 115 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Free toiletries and hair dryers
  • 42-inch flat-screen TVs with digital channels and DVD players
  • Wardrobes/closets, balconies, and refrigerators

Languages

Arabic, English, Filipino, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 10 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: AUD 10-25 per person
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • DVD player
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning service
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Self parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

Does Quest Mackay on Gordon have a pool?

Yes, this property has an outdoor pool.

Is Quest Mackay on Gordon pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quest Mackay on Gordon?

Self parking is available for AUD 10 per day. Limited spots are available.

What time is check-in at Quest Mackay on Gordon?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quest Mackay on Gordon?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Quest Mackay on Gordon located?

Situated near the beach, this luxury hotel is within a 15-minute walk of Artspace Mackay, Mackay Enertainment and Convention Centre, and Jubilee Park. Ken Burgess Orchid House and Bluewater Lagoon are also within 1 mi (2 km).

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Quest Mackay on Gordon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 383 reviews
Rating 8 - Good. 90 out of 383 reviews
Rating 6 - Okay. 19 out of 383 reviews
Rating 4 - Poor. 14 out of 383 reviews
Rating 2 - Terrible. 5 out of 383 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, neat & tidy, close to shops, secure parking, friendly staff, reasonable prices
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

The staff are very friendly .
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and fresh and clean and tidy. M
Stayed 1 night in Jan 2025

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, room comfort
Great place to stay
I enjoy staying here has everything I need home away from home
Stayed 3 nights in Apr 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Sep 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities
We would stay again for sure.
Stayed 3 nights in Aug 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation, comfy bed, great shower except it leaked all over the bathroom floor, good facilities and parking. Good washing and drying facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room and service. It was clean quiet and had everything we needed and wanted. Comfortable bed big tv good internet and walking distance from loads of dining venues.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable,spacious,well equipped and close to great restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and tidy, classy and not overdone. Staff were amazingly helpful and courteous. Thoroughly enjoyed the stay
Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern rooms, well presented. Easy access to city and public transport.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent will stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality accommodation at good price. Convenient if you need to park a vehicle with onsite carpark.
Stayed 1 night in Jul 2024

10/10 Excellent

Callan

Liked: Cleanliness, staff & service, property conditions & facilities
Was very close to everything I needed
Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Fine Stay. Would definitely recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short break. Pool area was amazing and a short walk to restaurants and shops.
Stayed 2 nights in Mar 2024

10/10 Excellent

Renae

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay.
Stayed 3 nights in Jun 2022

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
This is always a quality stay when in Mackay. Secure undercover parking, excellent balcony rooms. Close to shopping and dining.
Stayed 3 nights in May 2024

10/10 Excellent

Linda

Excellent!
Fantastic place to stay. We only had one night but would’ve liked to stay longer
Stayed 1 night in Jun 2024

10/10 Excellent

Sueellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean place to stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a room that had a microwave, kettle and toaster. Very comfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh and modern facilities. Staff very friendly.
Stayed 2 nights in Apr 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, tidy, comfortable room. Value for money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in Mackay.
Great hotel, very quiet but close to restaurants, cafes and a supermarket. Spotlessly clean, well maintained. Staff were all friendly and helpful. Would definitely stay here again.
Stayed 4 nights in Apr 2024

8/10 Good

Gobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be excellent if they have bath tub in wash rooms. Sporting events need a recovery bath tub would be preferred
Stayed 7 nights in Aug 2024