Hotel Santuario Machu Picchu

3.0 star property
Hotel with a 24-hour front desk, near Aguas Calientes Hot Springs

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Photo gallery for Hotel Santuario Machu Picchu

Snack bar
Triple Room | In-room safe, free WiFi, bed sheets
Exterior
Interior entrance
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

Habitacion Twin

Highlights

Balcony
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room

Highlights

Balcony
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Balcony
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the neighborhood

Map
Av Hermanos Ayar No. 105, Machu Picchu, 8681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk
  • Cerro Machupicchu - 10 min walk
  • Aguas Calientes Hot Springs - 13 min walk
  • Butterfly House - 14 min walk
  • Butterfly Farm of Machu Picchu - 14 min walk

Getting around

  • Machu Picchu Station - 6 min walk

Restaurants

  • ‪Toto's House Restaurante - ‬3 min walk
  • ‪Restaurant Fortaleza - ‬3 min walk
  • ‪Munaycha - ‬3 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬5 min walk
  • ‪Apu Salkantay - ‬7 min walk

About this property

Hotel Santuario Machu Picchu

Hotel near Aguas Calientes Hot Springs
Hotel Santuario Machu Picchu provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises, free newspapers, and a 24-hour front desk
  • Luggage storage, a front-desk safe, and an elevator
  • Tour/ticket assistance
Room features
All guestrooms at Hotel Santuario Machu Picchu offer amenities such as free WiFi, safes, and room service.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Balconies, daily housekeeping, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • Room service available

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Outdoor space

  • Balcony

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 9 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 20564042103

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Hotel Santuario
Santuario Machu Picchu
Santuario Machu Picchu
Hotel Santuario Machu Picchu Hotel
Hotel Santuario Machu Picchu Machu Picchu
Hotel Santuario Machu Picchu Hotel Machu Picchu

Frequently asked questions

Is Hotel Santuario Machu Picchu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santuario Machu Picchu?

This hotel doesn't offer parking.

What time is check-in at Hotel Santuario Machu Picchu?

Check-in start time: 10 AM; Check-in end time: midnight.

What time is check-out at Hotel Santuario Machu Picchu?

Check-out is at 9 AM.

Where is Hotel Santuario Machu Picchu located?

Situated in Machu Picchu, this hotel is within a 15-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Manco Capac Square and Putucusi are also within 10 minutes. Machu Picchu Station is 6 minutes by foot.

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Hotel Santuario Machu Picchu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 10 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Kendi

Liked: Amenities
Good
Stayed 3 nights in Aug 2023

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the breakfast buffet had alot of different food options such as eggs, sausage, sliced ham, pineapple, papaya, watermelon, avocado, brocolli, croissant, seasame bread, ect. I also liked that the view from my room was amazing. I could see the river and the mountain from my room. The hotel staff was very friendly and polite. They got us in contact with our tour guide for Machu Picchu (Eddy) who did a great job. There is an elevator at this hotel. The hot water in the shower worked fine. The sheets on the bed kept me warm during the chilly night. The wifi worked excellent. Something I didn't like about the hotel is that there isn't a fridge or microwave in the room.
Stayed 2 nights in Jun 2022

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner is a thief!!!
Don't go here!!! The owner is a thief. I booked a room here and when I showed up, the owner answered the door and told me he was closed. I showed up well within their posted check-in time. Then he has the audacity to say that I don't "qualify" for a refund!!! It's a good thing I was able to find a hostel nearby or I would have spent this night out on the street!
Stayed 1 night in Nov 2020

10/10 Excellent

Anael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Canan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein schönes Hotel, sauber, hervorragende Lage, Zimmer groß, gut eingerichtet, man hat alles, was man braucht, sauber! Sehr nettes, zuvorkommendes Personal. Auf jeden Fall empfehlenswertes Hotel!!

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo okay. O pessoal da propriedade são muito atenciosos. Excelente!
Stayed 1 night in May 2022

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff. Good breakfast. ELEVATOR! Hot shower. One of the staff took my luggage three blocks to the train station for me. I would stay there again.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com boa estrutura
Não tem custo beneficio bom na cidade, mas pelo menos aqui é um hotel com ótima estrutura , sem luxo mas com toda comodidade necessária para passar de 1 a 3 noites. Peça quarto da frente, a vista é bem bonita para o Rio e as montanhas. Super recomendo!
Stayed 1 night in Jul 2019

8/10 Good

Patricia Mónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno en precio y calidad
El hotel, sin pretensiones, es una excelente opción para quienes van de paso a Machu Picchu. Buenas camas, buena ubicación y personal impecable.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services, all staff are friendly and cheerful, most importantly they are helpful through their hearts. Location is a bit (a few hundreds meters) far from center, very convenient but keep tranquility.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

4/10 Poor

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had to book another day due to rail strike and booked wrong week by accident. I stayed the week before but they wouldn't refund the incorrect booking.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Michael, Roswell, NM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the sound of the stream off our balcony with its view.
Stayed 2 nights in May 2019

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable Hotel Santuario en MachuPicchu
Decidimos quedarnos 2 noches en MachuPicchu pueblo ya que habíamos decidido no sólo visitar las ruinas de MachuPicchu sino también subir al WaynaPicchu, y no queríamos andar a las corridas. El hotel Santuario nos agradó mucho, muy cómoda la habitación y muy buena la atención de todo el personal. Y a solo 3 minutos de la estación de ferrocarril. Muy recomendable!!!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
La limpieza muy buena pero solo el desayuno que es limitado
Stayed 1 night in Jan 2019

10/10 Excellent

Patrick, Houston, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fortunate to have a room with a balcony overlooking the Urubamba River. The sound of the rushing river flowing past the hotel brought a sense of tranquility that I wasn't expecting when I booked the hotel. It is within a 2 minute walk to the town center. My room was clean and the shower had hot water.
Stayed 4 nights in Dec 2018

6/10 Okay

Marco Pollo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018

10/10 Excellent

candido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Machu Picchu stay.
Very friendly staff. Could not be any closer to the bus to Machu Pichu. Clean comfortable room and very good breakfast.
Stayed 2 nights in Sep 2018

8/10 Good

JEFF

Not a bad place to home base from
Smelly bathroom and subpar breakfast, but very friendly and accommodating staff. All other aspect were good, and view & location were amazing.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location to trail was perfect with beatiful mystical river views.
Stayed 1 night in Jul 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018