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Hanaqpacha Inn

3.0 star property
Step into a warm retreat near Aguas Calientes Hot Springs. Enjoy seamless service from check-in to tour planning.

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Photo gallery for Hanaqpacha Inn

Front of property - evening/night
Reception
Reception
Double Room, 1 King Bed, Private Bathroom | Free WiFi
Reception

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room, 3 Twin Beds, Private Bathroom

Triple Room, 3 Twin Beds, Private Bathroom | Free WiFi

Triple Room, 3 Twin Beds, Private Bathroom

Highlights

LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Double Room, 1 King Bed, Private Bathroom

Double Room, 1 King Bed, Private Bathroom | Free WiFi

Double Room, 1 King Bed, Private Bathroom

Highlights

LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 Twin Bed, Private Bathroom

Single Room, 1 Twin Bed, Private Bathroom | Free WiFi

Single Room, 1 Twin Bed, Private Bathroom

Highlights

LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Private Bathroom

Twin Room, 2 Twin Beds, Private Bathroom | Free WiFi

Twin Room, 2 Twin Beds, Private Bathroom

Highlights

LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Calle Chumpi Wiñay 109, Machu Picchu, Cusco, 8681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk
  • Cerro Machupicchu - 4 min walk
  • Aguas Calientes Hot Springs - 11 min walk

Getting around

  • Machu Picchu Station - 2 min walk

Restaurants

  • ‪Full House Peruvian Cuisine - ‬4 min walk
  • ‪Mapacho Craft Beer Restaurant - ‬4 min walk
  • ‪Café Inkaterra - ‬1 min walk
  • ‪Inkaterra Restaurant Principal - ‬1 min walk
  • ‪El Antojito Polleria - ‬4 min walk

About this property

Hanaqpacha Inn

Hotel near Aguas Calientes Hot Springs
Hanaqpacha Inn provides amenities like free full breakfast and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free train station pick-up, tour/ticket assistance, and luggage storage
  • Concierge services, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms at Hanaqpacha Inn have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 27-inch LCD TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle

Food and drink

  • Free full breakfast available daily 5 AM–9 AM

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 27-inch LCD TV
  • Cable channels

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 20491199416

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Hanaqpacha Inn Cusco
Hanaqpacha Cusco
Hanaqpacha
Hanaqpacha Inn Machu Picchu
Hanaqpacha Machu Picchu
Hanaqpacha Inn Hotel
Hanaqpacha Inn Machu Picchu
Hanaqpacha Inn Hotel Machu Picchu

Frequently asked questions

Is Hanaqpacha Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanaqpacha Inn?

This hotel doesn't offer parking.

What time is check-in at Hanaqpacha Inn?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Hanaqpacha Inn?

Check-out is at 12:30 PM.

Where is Hanaqpacha Inn located?

Situated in Machu Picchu, this hotel is within a 15-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Putucusi and Cerro Machupicchu are also within 5 minutes. Machu Picchu Station is only a 2-minute walk.

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Hanaqpacha Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 46 reviews
Rating 8 - Good. 14 out of 46 reviews
Rating 6 - Okay. 11 out of 46 reviews
Rating 4 - Poor. 11 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Ali, Chicago

Disliked: Staff & service, amenities, property conditions & facilities
You need to ask for hot water each time before you take shower. No heat. Very very noisy. You hear kids noise 24/7. I was there for 4 nights and no sleep.
Stayed 6 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy poco. servicio y atención mala. No ofrece mucho...
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el establecimiento. Sólo que si tuviera un poco más de m2 la habitación será más cómoda.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed, good bathroom, and good WiFi. Close to the train station.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Would not recommend
Was a good price, but you get what you pay for. It was an incredibly loud place (outside, with thin windows) and very little sleep was had as a result. Breakfast said it would be at 5, but was at 6 and for those heading up to the mountain, they need that earlier breakfast. Sofa in the lobby stank really bad.
Stayed 1 night in Dec 2018

4/10 Poor

Abrao J

Hotel muito, mal montado. Recepcionista mal humorado Alguns apartamentos tem janela para o corredor interno. Café da manhã marcado para iniciar às 5:00 não estava posto às 5:20 Banheiro muito apertado. Não cabem duas pessoas Pessoas preparando o café da manhã sem aparatos de proteção. Falta de higiene
Stayed 1 night in Nov 2018

4/10 Poor

Matt, Sydney

Liked: Cleanliness, staff & service
Decent ish hotel but for the price, would have expected full breakfast available at beginning of breakfast service (no coffee) and Wi-fi to be available in room. When challenged we were told that it worked as he had it on his phone... but it clearly didn’t despite him resetting the modem. There are a lot of options in Aguas Calientes but as you are only ever there for a maximum of two nights perhaps they didn’t feel the need to be on top of their game as they repeat business is not their game. Positive, We were able to check in early and the lady was very sweet!
Stayed 1 night in Sep 2018

8/10 Good

Solange

Liked: Cleanliness, staff & service
Pequeno
O único problema que tive foi com a TV que desligava o tempo todo, o café era simples, os funcionários foram todos atenciosos. Nesse período o hotel estava lotado então não pude mudar de quarto.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Hotel muito próximo à estação de trem. Quartos pequenos mas com boa manutenção e limpos. Ótimo custo beneficio.
Stayed 1 night in Sep 2018

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful
The service was really nice. Breakfast was good. We had an early train to Machu Picchu and they accommodated us, kept our bags and let us hang out in the lobby til we left on the train.
Stayed 1 night in Aug 2018

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien.
J’ai adoré mon séjour. Le seul point négatif est l’emplagacement. L’hotel semble être situé à la limite du quartier résidentiel, donc c’est loin des attraits principaux. Le déjeuner est succulent.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean and comfy. Nice television and wifi worked well.
Stayed 1 night in Jul 2018

6/10 Okay

Nella, Arkansas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Even the little noise you can hear ... little kids in the street running ... people talking ... I had a room on the 5 th floor .,. But I was surprised how can you listen to even people talking in the streets on the first floor .
Stayed 2 nights in May 2018

8/10 Good

Kleber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Carolyn, North Carolina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
noisy location
Our triple room was next to building construction which started at 7:30 and continued till 8:00 pm. in addition the second night a neighbor had loud music playing all night and all day. Even the police could´t stop it. Another problem were the uneven steps which could cause a serious fall.
Stayed 1 night in Mar 2018

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in aguas calientes
everything was great only downside no elevator kinda hard to go upstairs with luggage considering the altitude of the place.
Stayed 2 nights in Mar 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay before or after Machu Picchu
We stayed here before and after trip to Machu Picchu. Nice enough stay in a small town. Easy walking to the rest of the town. good breakfast.
Stayed 2 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

brigitte

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Elmira

Liked: Property conditions & facilities
Disliked: Room comfort
Wouldn’t recommend to stay at this hotel
Our room was facing a construction, which was starting at 7 am till 11 pm. We didn’t get any sleep. The room was spacious, but our king bed was two double beds combined together. The pillows were tough, the towels were stained, no toilet paper, and tiny shower room. The breakfast was good, but the omelet was sitting cold. Very slow internet, very poor insulation system, so you would hear everything. For the price we paid, this hotel is not worth it, I wouldn’t recommend to stay there. Perhaps the hostel next to it was charging much less and it was in much better condition.
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es buen hotel
En general muy bien
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

naiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Hotel atendeu às expectativas. Fomos apenas para passar a noite para ir cedo a machupicchu. Cama muito boa, ótimo chuveiro com água quente e o café da manhã começa às 5h, com muitas variedades.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Hotel regular para una estadía corta
La zona donde se encuentra no es muy comercial, mucho ruido ambiente por la noche en la calle, nuestra habitación daba directamente a las ventanas del edificio de enfrente y tuvimos que mantener la cortina cerrada toda la estadía. Está bien para una estadía corta, de paso por Aguas Calientes.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Sandra

Accesible y conveniente
Un lugar accesible, con lo básico para pasar una noche tranquila, cercano a la estación del tren, el mercado y los restaurantes