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Matsubara Acqua Park Hotel

3.0 star property
Family fun on the beach, near Parque Shopping Center Maceio

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matsubara Acqua Park Hotel

Aerial view
Lobby
Exterior
Standard Room | Minibar, in-room safe, rollaway beds, free WiFi
Beach nearby, beach towels

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
The price is SAR 187
SAR 194 total
includes taxes & fees
2 Dec - 3 Dec

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, rollaway beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • 25.9 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Aerial view
Villas Supreme Hotel
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Breakfast included
Parking included
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8.0 out of 10, Very Good, (414)
The price is SAR 137
SAR 141 total
includes taxes & fees
24 Nov - 25 Nov
Villas Supreme Hotel

About the neighborhood

Map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230

What's nearby

  • Jatiuca Beach - 8 min walk - 0.8 km
  • Parque Shopping Center Maceio - 9 min walk - 0.8 km
  • Graxuma Beach - 12 min drive - 5.7 km
  • Ponta Verde Beach - 17 min drive - 4.8 km
  • Pajucara Beach - 18 min drive - 5.0 km

Getting around

  • Sururu de Capote Station - 12 min drive
  • Maceio (MCZ-Zumbi dos Palmares Intl.) - 40 min drive

Restaurants

  • ‪Outback Steakhouse - Parque Shopping Maceió - ‬11 min walk
  • ‪Divino Fogao - ‬12 min walk
  • ‪Casa Pilão - ‬15 min walk
  • ‪Nakaffa - ‬12 min walk
  • ‪Casa do Pirão - ‬7 min walk

About this property

Matsubara Acqua Park Hotel

Family-friendly hotel near Jatiuca Beach
Located close to Parque Shopping Center Maceio and Maceio Shopping Center, Matsubara Acqua Park Hotel provides a free breakfast buffet, free water park access, and a poolside bar. For some rest and relaxation, visit the sauna or spa tub, and indulge in a massage. Be sure to enjoy a meal at the on-site international cuisine restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Additional perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • An elevator, a 24-hour front desk, and a billiards/pool table
  • Beach towels, smoke-free premises, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 110 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and phones

Languages

German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Playground
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massages

Accessibility

  • Elevator

More

  • Beach towels
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 90 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a security system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 5 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Frequently asked questions

Does Matsubara Acqua Park Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Matsubara Acqua Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matsubara Acqua Park Hotel?

Self parking is free at this property.

What time is check-in at Matsubara Acqua Park Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Matsubara Acqua Park Hotel?

Check-out is at noon.

Where is Matsubara Acqua Park Hotel located?

Offering direct access to the beach, this Cruz das Almas hotel is within a 10-minute walk of Jatiuca Beach and Parque Shopping Center Maceio. Ponta Verde Beach and Maceio Shopping Center are also within 3 mi (5 km).

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 88 out of 290 reviews" "
Rating 8 - Good. 79 out of 290 reviews" "
Rating 6 - Okay. 53 out of 290 reviews" "
Rating 4 - Poor. 40 out of 290 reviews" "
Rating 2 - Terrible. 30 out of 290 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thalissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Washington, Aracaju

Liked: Cleanliness, staff & service, property conditions & facilities
Acomodação cafe da manha otimo Sugestões ou crítica interfone nao tem pra serviço de quarto Crítica banheio com pingueira
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa Soares

Stayed 1 night in Aug 2024

10/10 Excellent

Lionara

Stayed 1 night in Aug 2024

6/10 Okay

Eliane

Liked: Staff & service
Disliked: Room comfort
Regular
Pontos positivos: quarto e banheiro espaçosos. Cafe da manhã muito bom. Localização excelente. Pontos negativos: precisando urgente reforma geral. Moveis velhos e quebrados. Uma estrutura muito boa, porém parece abandonado. A entrada do estacionamento piso todo quebrado.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Adriana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A localização é otima, porém.....
De bom: localização, cafe da manhã farto De horrível: limpeza zero, tudo muito velho e sem manutenção
Stayed 2 nights in Aug 2024

4/10 Poor

Adriana Paula

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel boa localização. Só
De bom : localização e café da manhã farto. Funcionários atenciosos. De péssimo: limpeza nao existe lá. Hotel muito velho.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose Francisco de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa.
Hotel grande e com muitas opções.
Stayed 3 nights in Mar 2024

2/10 Terrible

Denilson A

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decepção
Minha experiência foi terrível, desde da chegada até a saída ,tive o desprazer de me hospedar neste hotel e espero não ter que voltar, quarto pequeno,sujo, e confinado as janelas coladas para não serem abertas, goteiras em todos os cantos, cheiro forte de agua sanitaria, banheiro impedindo, se quer o fechamento da porta , t v sem canais, estacionamento ok e com bom espaço, porém descoberto, café da manhã de buteco, pão com manteiga, tapioca e bolo, apenas, suco (1 opção apenas e parecia agua de fruta) outros hóspedes ate brincaram dizendo ser agua de goiaba e não suco, estrutura mesmo, apenas para o parque aquático, porque de resto, foi terrível, sem contar as confusões que os outros hóspedes tiveram. Triste realidade, ficar em casa seria mais agradável do que viajar para este hotel( as fotos do mesmo não condizem com a realidade atual).
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Mesmo com a necessidade de manutenção em algumas áreas e nos quartos, o hotel compensa com um serviço atencioso e uma área de lazer que proporciona momentos de relaxamento e diversão. A área de lazer do hotel é verdadeiramente um parque aquático, muito bom!
Stayed 2 nights in Jul 2024

6/10 Okay

Eduardo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Alan

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Clemer Lucas

Stayed 4 nights in Jun 2024

6/10 Okay

Ildefonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Igor

Business traveler
Disliked: Staff & service, property conditions & facilities
Razoável
Estadia razoável, cômodos atendem a necessidade, porém atendimento ruim, em nem um momento procuraram suprir minha necessidade quando a nota fiscal para prestar contas com minha empresa
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Razoavel para ruim
Hotel é bem natigo, ainda tem cheiro de velho e de poeira, a cama não achei confortavel. Mas tem boa localização , preço e Cafe da manhã ok.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Rodrigo

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhasa
Otimo nao tenho nada a reclamar
Stayed 1 night in Jun 2024

8/10 Good

Adriana

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Victor

Stayed 12 nights in May 2024

10/10 Excellent

Cosmo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estivemos hospedados de 14 a 17 de maio. Único problema que tivermos foi referente a quarto, porém foi rapidamente resolvido pela recepção do hotel. Ótima localização, ótimo café da manhã, ótimos funcionários, parque aquático para boas risadas, piscina gostosa e uma bela vista do mar. Amei nossa hospedagem em Maceió.
Stayed 3 nights in May 2024