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"Staff were lovely and happy to help with anything you needed. Smell of the hotel when arriving (and throughout) was impeccable and gave a fresh feeling to it, booked family rooms and the size of the room was perfect "

"The member of staff on the desk went out of her way to help us."

"nothing to not like friendly staff a the chance to stay in a genuine Tudor castle was excellent"

"Lovely place ,staff brilliant ,food spectacular "

"Staff were excellent, without exception. Warm and friendly and entirely welcoming. The bed was comfortable either side of the centreline, although very obviously two singles zipped together which made for a dip in the middle. Blackout curtains were a positive too. Downsides: soundproofing is poor. You can hear every door closing and too many conversations from other rooms. The shower pressure was painfully weak (but the water was always reliably hot on demand). Finally, if you have mobility issues make sure you book an accessible room, otherwise you will be faced with a plethora of small staircases and a menagerie of random doors. "

"Really lively room up in the attic of the mansion house. Warm and comfortable. Lovely atmosphere in the hotel."

"This is the third year we have stayed to celebrate an AGM. Frankly we were very disorganised re. Numbers. But the Pilgrim were amazing accommodating 40/45 people all very last minute, the food was totally amazing bearing in mind there were so many different variables for a three course meal coming of their table D’hote menu. All delivered in flustered and with smiles on faces. The kitchen staff must have been frantic but boy did they deliver. Thank you again and see you all on December 1st 2025. "

"Can work in the lobby"

"Lovely, well kept property. Well worth the money!"