Search Residences in Luzenac

"The apartments are nice but the hotel is located at the junction of two mountain rivers which are very noisy. The internet said that the hotel had 24hr reception but it is only open for limited hours and closed on Tuesdays and Thursdays. The hotel swimming pool was also closed for the first part of our visit. Probably all this was incorporated into the price we paid but the advertising didn't state it."

"The location is great. Carpark was close by and free. But unfortunately they were the only positives. Bed linen and towels were not provided. Despite no mention of this when booking. But most disappointing was the cleanliness."

"Lovely chalet in the beautiful town of Ax, wish we had time to try out the healing natural spa waters"

"Not a great experience. They never replied to my emails asking about facilities. Confirmation and T&C's only sent to me on day of arrival. It only took 5 hours for someone to give us a key to get in. Oh and don't forget to take your own cups and glasses to make up for what's missing. It's a great shame as if some effort was made it would be a great base for a cheap getaway. "

"Pay for premium hotel prices, however you dont get premium hotel price service. Bring your own laundry, cleaning supplies and linens. Its like staying in a very expensive hostel. Staff are friendly, but the price isn't worth the room. And you hope the people that stayed before you clean it to an industry standard. Room lacked comfortable seating, something you should expect when staying for a week(?)."

"Honestly, one of the worst places I have stayed in a while. Check-in was good and staff were helpful. However, from there it deteriorated quickly. The room was dated and very basic. No grill, no toaster, coffee machine was there but there was moldy coffee left in it. Walls had been repaired in a really poor way in places and the equipment was old and not clean. Worst thing about it was the fact that the place had clearly not been cleaned properly. It was really dirty. There was supposed to be...

"Todo bien!"

"Wifi was 30 Euros for the week. Bedding + towels + tax 107 Euros. Distance about 200m from the ski lifts and 125m from Supermarket and restaurants. Ample free parking outside. Sauna was hot 90 C and pool had plastic liner (though satisfactory). Always busy after 3pm. Ski passes 195 Euros / 6 days. Room could have been cleaner. Staff don't speak English. Ski lockers too small to store boots. Impressive ski area (2nd visit) but you need good snow to enjoy the most."