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Hotel Des Balances

4.0 star property
Luxury Lucerne hotel in Old Town Lucerne with a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Des Balances

Exterior
Porch
Hypo-allergenic bedding, minibar, in-room safe, desk
Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk
View from property

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
The price is SAR 867
SAR 941 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Romantic Suite, 1 King Bed, Balcony, River View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, City View

Triple Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Room For Single Use, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, River View

Double or Twin Room, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, River View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, River View

Junior Suite, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 31 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Hot Tub, River View (with Balcony)

Highlights

Balcony or patio
Soundproofed
Private indoor spa tub
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Sofa bed - single
Separate bedroom
Private bathroom
  • 31 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Grand Hotel National

Pool
Spa
Pet friendly
Free WiFi
9.4 out of 10, Exceptional, (772)
The price is SAR 1,155
SAR 1,240 total
includes taxes & fees
19 Jan - 20 January 2025
Grand Hotel National

About the neighborhood

Map
Weinmarkt, Lucerne, LU, 6004

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Chapel Bridge - 3 min walk
  • KKL Lucerne - 8 min walk
  • Lion Monument - 12 min walk
  • Chateau Guetsch - 18 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Wirtshaus Taube - ‬3 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬2 min walk

About this property

Hotel Des Balances

Luxury upscale hotel located in Old Town Lucerne
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Hotel Des Balances. The on-site French cuisine restaurant, Restaurant Balances, offers breakfast, lunch, dinner, and al fresco dining. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, a front-desk safe, and tour/ticket assistance
  • Smoke-free premises, multilingual staff, and an elevator
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 56 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 33 per day; includes in/out privileges)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CHF 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Balances
  • Balances Lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (1970 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • iPod dock
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Is Hotel Des Balances pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per day.

How much is parking at Hotel Des Balances?

Self parking is available for CHF 35 per night. Valet parking is available for CHF 33 per day.

What time is check-in at Hotel Des Balances?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Des Balances?

Check-out is at noon.

Does Hotel Des Balances provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Des Balances located?

Located in Old Town Lucerne, this luxury hotel is steps from Lucerne Town Hall, Rosengart Collection, and Mill Bridge. Saint Peters Church and Chapel Bridge are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

Hotel Des Balances Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 609 out of 780 reviews" "
Rating 8 - Good. 136 out of 780 reviews" "
Rating 6 - Okay. 20 out of 780 reviews" "
Rating 4 - Poor. 7 out of 780 reviews" "
Rating 2 - Terrible. 8 out of 780 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Erika, Dublin

Liked: Staff & service, property conditions & facilities
Beautiful - right on the river. Easy to walk to shops and dining and staff was exceptionally friendly. Beds comfortable and rooms small but well appointed (as is typical for European hotel rooms). 10 out of 10 experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. All of the staff at front desk, valet and bar were extremely nice and helpful. Our favorite hotel during our vacation!
Stayed 2 nights in Nov 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellis, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. The staff were congenial. Coop city store was close by making it convenient to buy whatever you need.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful building right on the water. Back of the hotel faces a cobblestone square which leads to old town. So convenient to everything. Staff at front desk could not have been more helpful with a walking map and booking ticket for a boat tour.
Stayed 1 night in Oct 2024

10/10 Excellent

Gaurish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel with great location in Lucerne. 8 min easy walk from Train station. Staff is super friendly and very helpful. Rooms are SO big and we booked a superior on the river. Best hotel room we have had in our two week trip in Italy and Switzerland
Stayed 3 nights in Oct 2024

10/10 Excellent

Dinah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in a beautiful city. The staff is wonderful - professional, friendly, and helpful. This hotel has a central location in old town Lucerne with a view of the river and the Chapel Bridge. It is a very nice property and is very walkable. The bar and restaurant are very good. This was our second stay here.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel and perfect if you want to indulge in the highest level of pampering. The location is amazing. We had a balcony room overlooking Lake Lucerne and directly facing the old Jesuit church. Great location and very quiet. The team at the front desk was very friendly and helpful. We especially appreciated Samira who went out of her way to be welcoming and very helpful with our many questions. This hotel scores a perfect “10” and we highly recommend it. Thanks for a great stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Kelley R

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
This was located in the heart of old town Lucerne on the canal of the lake. There really isn't a view of anything but the canal and the shops on the other side. Rooms were nothing special. We had a suite and the furniture was stained and the towels were pretty thin. Shower was small and difficult to operate. Staff was exceptionally helpful and the food in the restaurant was excellent. Great location for going out for a stroll in any direction.
Stayed 7 nights in Sep 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Staff was awesome from the front desk to the bar staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hyun, Los Angeles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The only negative was the squeaky floors. Close to train station and supermarkets
Stayed 3 nights in Sep 2024

10/10 Excellent

Anup

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly helpful and Very nice. Loved it.
Stayed 3 nights in Sep 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly Lanae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Excellent food. Highly recommended.
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine, Bellaire

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel des Balances is a beautiful hotel with a wonderful restaurant and helpful staff. Their location is convenient to the train station and the center of Lucerne. I would highly recommend Hotel des Balances
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommend a room on the water. The staff were amazing, the location is fantastic, and convenient to all dining options.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Get a river view, grab a drink and sit on your balcony. Very comfortable with a great staff.
Stayed 2 nights in Aug 2024

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Good location.
Enjoyed the Hotel and especially the location. Walk to the train station and a short walk to the old town and the attractions. Expensive for what you get.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 3 nights in Jul 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place with the worst WiFi at a nice hotel I’ve ever experienced.
Stayed 2 nights in Jul 2024